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Is it possible to create a comment trigger to have exact word match “me” is used, while excluding cases where it appears within or as part of another word?it will not trigger for the following words?eg. meeting, sometime, meta, overtime…. etc 

As you can see here, my account have a bunch of contacts who clicked on landing page link during messenger conversation.Now, I want to take advantage of these facebook profiles in a remarketing campaign. How can I export them into Facebook ads to create custome audience.Thank you for your attention.

Hi there, I have admin role under a Manychat account but I can’t see the dashboard. Any reason why that is?

Boa noite. Até hoje de manhã estava funcionando normalmente, porém agora não consigo criar novos fluxos, aparecendo a mensagem abaixo, embora esteja com a rede funcionando normalmente. Utilizo a versão gratuita, pois estou começando nesta área e tenho poucas postagens. O que pode estar acontecendo? 

como resolver o erro de quando tento conectar o WhatsApp Business a dizer isto: this feature isnt´t available in your countryJá tentei usar vpn e mesmo assim não deu

Hi guys can someone please help me with this i have did the automation message to messenger and everytime i try it there is a message that comes automatically by it self how i can delete it (Wir werden uns während unserer Geschäftszeiten bei Ihnen melden — unser Team ist zu diesen Zeiten jederzeit online.)

I'm creating a flow on ManyChat where I ask customers questions to collect information and then recommend products that suit them. However, when I preview it on Messenger, it sends a series of questions all at once without waiting for the customer's response. How can I ask customers one question at a time, wait for their response, and then move on to the next question after collecting the information?

Hi everyone 👋I'm trying to send multiple images from n8n to ManyChat, so they can be displayed in a WhatsApp conversation, but I can't get them to show up properly.Has anyone successfully done this?I’d appreciate any tips or examples on how to make it work.Thanks in advance!

Pessoal, tentei conectar o whatsapp no manychat para poder usar o whatsapp pelo celular. Mas ao conectat meu whatsapp caiu, isso é normal? Como faço para fazer da maneira que não caia o número. Caiu na hora de puxar as conversas. Alguém tem algum vídeo explicado? 

Hey guys,I have a problem when I pass a "Last Text Entry" message to an external API. It returns a JSON error when formatting the message, and the same occurs when I pass it as Header.Even clicking on JSON Encoder doesn't work.Prints Attachments.Has anyone experienced this error and could tell me how to resolve it?   

Is there a way to properly link my Instagram subscription to a many chat link? 

I am using Many Chat for instagram. It works perfect. But now I would like to use it also for Facebook. I have tryed to make aan automation on my post, for people who comment with a special world but I can not fint tamplate to do it. Can someone help me with it? 

Hi!  I have been using automation to send links to my Instagram and Facebook followers for many months now and love it.  In the post I tell them to comment a specific word and if they do then the automation sends them the link to purchase.  It has been working perfectly but I have recently come upon a new article from Meta (https://www.facebook.com/business/help/259911614709806) that sounds like they are now saying it is “comment baiting”.  Comment baiting: Asking people to comment with specific answers (words, numbers, phrases or emojis). My question is, does this apply to our automated messages and will this change things for this feature moving forward?  I’m not really baiting them it’s just an easy way for them to get the link right to their inbox automatically if they want it. I don’t want to use the automation if it’s going to get my account suspended or action taken against me in any way.Thank you!

How can I give my VA access to  my account so she can help?

I had previously set up comment automation via Manychat on a video with approximately 1 million views, and Instagram warned me that the account could be suspended. Now, I want to set up a comment automation on an account with 350,000 followers and videos with at least 350,000 views, but since I know it will get much more interaction, I don't want the account to be banned if I make the same mistake again. What path should I follow to get high engagement without getting caught by Instagram? Has anyone encountered this error before, or what is the solution?

Boa tarde, ocorreu um erro no pagamento da minha conta PRO e não consegui a troca do cartão de crédito para continuar utilizando as funções do plano PRO. COMO ARRUMAR ISSO?

Hi ManyChat community.  I NEED HELP!  I am just getting started with ManyChat, but am unable to connect both my IG & FB accounts.  I have both personal and business accounts for both, and when I go to connect, only my personal accounts show up, and ManyChats is suggesting I need to switch those into business accounts….but I already HAVE business accounts.  The troubleshooting & FAQ page is not helpful. 😕 UPDATE: I FINALLY FIGURED IT OUT!!!!

Como saber a quantidade email já enviado?

Hey Fellow ManyChattersI am building a coaching flow, that checks in with my clients every morning during their time of relation to my business.I have an onboarding / permission flow that ends up adding the user to subscribe to my coaching sequence.Right now I have a TON of the same steps in the sequence (an automation trigger that runs the daily check in).But instead of having the same step duplicated (Feature request: copy step in sequence 😅) could I have a sequence with just ONE step, and remove and add the client every day, to re-trigger the same frist step of the sequence everyday?or maybe there is another way I haven’t come across yet for such a use case :-) Thanks in advance for your ideas, reflections and time :-)  Asger 

Hola! Acabo de contratar Many Chat y cree mi primer Auto DM de comentarios en Instagram y no funciona!Simplemente quiero que al comentar una palabra, se responda a esa palabra en los comentarios y que se envie un link por privado. Se supone que es de lo mas sencillo pero no funciona! Hay alguien de soporte para consultar o llamar?GRACIAS

Preciso fazer um disparo de mensagens via whatsapp para os clientes de um supermercado. Esses leads vão ser captados através do Instagram e por QR Codes espalhados pelo estabelecimento. Vão ser enviadas 1.000 mensagens por semana, com promoções, cupons de desconto, sorteios, etc.Minha dúvida, tomando como exemplo uma base de 2500 contatos. O supermercado vai pagar R$ 249,00 mensal a plataforma e mais os valores cobrados pela Meta por envio de mensagens? 

Hey there! I am trying to use the DM automation option on the free plan. No Pro options are in use but I am unable to “Go Live,” as it keeps forwarding me to the free trial Pro option, which ultimately charges you in 14 days. And I don’t have any live automation going on,so how do I opt out and go live in the free version? 

👉 The objective is to ensure the trigger activates only when the exact keyword 'Family' is used, without being part of a longer phrase or accompanied by punctuation.👉 Once tagged. It will trigger another automation.👉 Could this be possible?  

Hello I have two accounts under one email. I wanted to know if I can see the second account on here. I can't find a way to do so.