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Hello, i am in the US manychat keeps telling me TikTok doesn’t have Manychat for your country yet, but we’ll keep you updatedI really need help please, and yes i love outside of the us before that’s when i got my tiktok accountbut now region have changed in my phone im in the US

Hello all,We’re currently testing Manychat to see whether it will meet our requirements, but we are encountering a few scenarios where the 24-hour messaging window is a challenge.  For example:We operate from 9:00  a.m. to 5:30 p.m., Monday through Friday. So, in some cases, we may receive a message at 5:00 p.m. on Friday and cannot respond appropriately until Monday morning. We often engage and initiate conversations with our contacts outside of this window with follow-up messages. For example, five days after the initial conversation, we might send "Hi Simon, just to let you know we will deliver your laptop tomorrow at 1 PM" or "Hi Simon, I was wondering whether you had a chance to do Y."We occasionally send a WhatsApp message to a new customer after speaking with them on the phone (we initiate a conversation).  For example, "Hi Simon, it was great talking to you on the phone. When you have a chance, could you send me X detail and some photos of your office?"We may initiate a convers

Estou tentando fazer uma automação para enviar no WhatsApp, mas não estou conseguindo, está indo só a primeira mensagem aprovada pelo meta, o resto não vai, já vários tutorias e não consigo identificar nada de diferente do que estou fazendo. E não sei como entrar em contato com o suporte deles

I am not able to see any DM list creation option here, however, it is visible in the FB automation as (messenger list)

El usuario, al interactuar con las automatizaciones, en algún momento solicitará hablar con una persona pero en mi celular la conversación aparece como una conversación ya abierta entonces no me doy cuenta que el usuario solicitó hablar con una persona. Luego de que solicite hablar con un humano, intenté agregando una “Acción - Marcar la conversación como abierta”  y también “Acción - Marcar la conversación como cerrada”, pero la conversación en el celular no se marca como “no leído”. Espero me puedan ayudar. Gracias!

Hi community,I was skimming through the ManyChat Swagger API docs and came across the endpoint/fb/page/getFlows It looks like this endpoint returns all the existing flows (automations) created in a connected account, which is great.However, I couldn’t find any reference to an endpoint like /createFlow or /updateFlow, which would allow us to create or modify a flow programmatically.I also asked the AI in the platform’s help center, and it mentioned that creating a flow via API is possible — but I couldn’t find any official documentation or endpoints for it.So my questions are: Is there an officially supported way to programmatically create a new flow via API? Can we update flow content (like CTAs, messages, or trigger keywords) using the API? If not currently available, is there a recommended workaround or feature planned? Thanks in advance to anyone who can point me in the right direction!

Hi everyone,I noticed the new "Connect your WhatsApp Business App with Coexistence (BETA)" option in ManyChat. I understand it’s currently available in countries like the US, Brazil, and others.Can anyone confirm if Pakistan is supported yet for this feature — either officially or unofficially?Would really appreciate any experiences or insights from others trying it from Pakistan.Thanks in advance

Hi, what’s the correct setup for capturing user data from first-time messages on Facebook and Instagram pages so I can include them in future broadcasts?Currently, my setup starts with a Welcome Message where I collect tags from the user. However, I can't use those tags in my Broadcasts because no subscribers are showing up. Thanks in advance!

Hi, I wonder how to send broadcasting(messages) to my subscribers within the system, not e-mails? It shows following message: "0 subscribers will receive this broadcastTry selecting others or reducing some of them. You also have the option to import new contacts."The AI agent couldn’t solve this.I tried to look up some instruction videos on Youtube, but they didn’t address this issue and it looked like those people making the video the system did automatically assigned the broadcasting to the subscribers without any such errors. I have obtained consent in the opt-in flow.Thank you for any insights.

Buenos días, tengo automatizaciones que envian mensajes más allá de la ventana de 24 horas. He usado plantillas verficadas para poder mandar esos mensajes en secuencia. De toda la secuencia, es el primero que se manda, que inicia la conversación el que he considerado como plantilla, el resto, al ya tener respuesta del usuario, ya son normales hasta que pasan 24 horas y ya inicio con una nueva plantilla. En cada secuencia diaria uso una espera de 23 horas, para dar coherencia al seguimos hablando mañana y el siguiente mensaje es plantilla. Mi duda es, dado que veo que a veces estos mensajes iniciales no se envian, es si puede afectar que la espera previa al mensjae plantillla? debe ser superior a 24 esa espera? o no pasa nada si es algo inferior. Gracias.

I need to delete my current WhatsApp number that is connected to Minchat and then connect (in a way that allows the number to be both in Minchat and with me) a new number, my question is what will happen with all the automations I have already built, the WhatsApp template for which I have already received approval, and the broadcasts I have built?Will they be deleted completely?Will they remain but I will not be able to use them, or will I be able to activate them all once I have a new number?I would love to hear from anyone who knows..

Hola, quiero cambiar el número de WhatsApp Business comercial por uno comprado en Manychat, tengo dos dudas:Ya que los contactos no se eliminan, ¿puedo seguir enviando mensajes a los desde el nuevo número sin problema? ¿Existe alguna forma de que llegado el caso alguien escriba al número antiguo, sea redireccionado al nuevo número?Gracias por sus aportesCarlos

Hi Manychat Support,I have connected my Instagram Business account and I'm on a Pro plan, but I still cannot see the Broadcasts option for Instagram in my dashboard.I have already: Connected my Instagram account successfully Created a segment and added subscribers Checked permissions and connection status (everything looks fine) Waited more than 24 hours after sending and receiving messages Despite all of this, the Broadcast feature for Instagram is still not visible.Could you please help me activate the Instagram broadcast option or let me know if I'm missing something?Thank you very much!Best regards,[Your Dendr]

Hi Community,Sometimes, say 5%, of the messages i setn in a campaign end up on the status “Message failed to send.” Although there is documentation on certain error codes, i cant find where i can see these “errors” https://help.manychat.com/hc/en-us/articles/15580879039388-Why-WhatsApp-messages-are-sometimes-not-delivered#message-undeliverableDoes anyone know where i can see the error messages or underlying cause for this?Normally i take this a collateral damage and just X% that is unreachable, but for now it is with a test-number of my client so like to understand the reason better.Thank in advance!

Buenas comunidad. Me encuento en ocasiones, que ya sea porque el usuario no quiere o puede contestar a las preguntas o por que el AI Step se tuesta, el ususario se queda atrapado y no puede continuar con a automatización.Estoy probando cosas, incluso con ideas de chatgpt (que no termina de conocer bien las opciones de manychat) y al final lo acabo haciendo manual. ¿como haceis esto vosotros? Gracias. 

Hola comunidad!Ocupo Manychat para comunicarme con mis clientes por whatsappCuando ellos me mandan stickers, el chat de manychat no me permite visualizarlos.A que se debe eso? se puede cambiar o modificar algo para poder visualizarlos?

PRECISO DE ACHAR A FUNÇÃO QUE TENHO EM OUTRAS CONTAS, NÃO ESTOU CONSEGUINDO ACHAR EM UMA CONTA NOVA FEITA NA MANYCHAT. 

Queria conectar varias contas do Instagram como faço isso? E qual o limite de contas ?

Hello Manychat Community,I have attempted to set up a rather basic automation of Auto-DM links from comments. The Automation works, but not how I thoguht it would, in other words, I set it up to send a DM on specific words “Discipline” for example. But I want to set it up so that it would send it ONLY if somebody comments SOLELY the word discipline and nothing else.In the way that it is now, is that if that word is used in a sentencer, it will still send a DM. For example:“I love the way that I have been building my discipline.” → Send a DM but I DON’T want it to.“Discipline” → Sends a DM, and I would like to automate that it sends ONLY in this case, with just the word “Discipline” written in the comments. I have looked around the platform but couldn’t find anything to configurate it.I would be very grateful if someone could assist me with that, thank you! JC

I’m brand new to this so sorry if a silly question. I’m just starting a new instagram page and I want to send an automated thankyou to anyone who follows my page. Is there a way of doing that automatically? 

I'm trying to understand how ManyChat handles overlapping Instagram triggers. Here's the situation: I have one trigger set to fire on all Instagram post comments. I have another trigger set to fire on a specific Instagram post. Both triggers use the same keyword. A user comments with that keyword on the specific post. In this case, what happens? Does ManyChat run both flows? Or does it only trigger one, and if so, which one takes priority?

Hola Amigos de América Latina. Soy nuevo por aquí y voy con todo… porque entiendo que el grado de complejidad de la solución que busco es bastante compleja.El modelo se basa en automatizar citas con interacción de los clientes desde instagram y google calendar.Este modelo debería funcionar del siguiente modo.A modo de ejemplo;Definir en Calendar los días y horarios disponibles de atención.Días 24 y 25 de enero en el horario de 9 a 17 horas calendario restringido para ciudad nro. 1Días 27,28 y 29 de enero en el horario de 11 a 16 horas calendario restringido para ciudad nro. 2Días 30 y 31 de enero en el horario de 10 a 14 horas calendario restringido para ciudad nro. 3Usuario solicita cita.1. Selección de ciudad donde quiere la cita.- ciudad 1- ciudad 2- ciudad 32. Seleccionada la ciudad, solo deberían aparecer los horarios disponiblesSi la selección es para la ciudad 3, solo podría seleccionar- 30 de Enero- 31 de Enero3. Seleccionado el día, solo podrá elegir entre los horarios disponi

Hello, How can I send a dm to all my followers? Or to all the people I've interacted with via manychat automations?

Hi everyone,I hope you're all doing well. I need a quick help.I’ve set up an AI Agent using ManyChat's native AI.The conversation was already open and a real person was chatting with the user, but the AI Agent jumped in just because it recognized a word, not based on user intent.Can anyone tell me how I can prevent the AI Agent from interfering in situations like this?Thank you,Samar Abbas  

Hello,I send DM to people who comment on my instagram post and ask for GSM number. Than my flow jumps to another flow to send a WhatsApp message. But it's not working. Is it possible to do such thing? Regards