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Hi! I am a coach, trying to use manychat to automatize the first steps of my contacts with clients (automatized questionnaires). Then, I want my manual conversation again. Simple. Automatized messages until a certain point, then normal, personal chat. But with the 24h Meta restriction, it's impossible to go back to a normal conversation. I totally understand their reason, but in my specific case, this is very frustrating. Have you any idea to make that happen ? Do you think Manychat is the right solution for me? (I am not a coder, by the way). Thanks for any kind of help you can provide. Cheers! 

I have a Manychat workflow where I need to ask for their name and email before I send them a freebie and then I use Zapier to send those fields to Kajabi before an email automation triggers. However, I get tons of errors from Zapier saying fields are missing. Is there a way we can make name and email in Manychat required?

To whom could help... Thanks !Impossible to send template answers (WhatsApp)... Exclamation mark next to the message, but the user is not receiving it... Don't understand why.Any idea ?

Hi all,I’m looking for some help and guidance, ideally from ManyChat directly. We are exploring ways to set up media titles in the UAE on ManyChat across our large portfolio, moving away from outdated "Link in Bio" solutions. Our titles include Harper’s Bazaar, Arabian Business, Esquire, Icon, and more.I’d like to understand the available options for a link that allows users to click on specific article titles and thumbnails to access the full story on our website.We are planning to implement a ‘comment for the link’ feature, but we also need a dedicated landing page where users can easily find and navigate to the articles they are most interested in.Does this functionality exist within ManyChat?For reference, this is our current landing page from Instagram bio: https://ln.ki/arabianbusinessThanks in advance for your insights!Best,Jessie

I set up my automation and was trying to add multiple IG reels linked to 1 message. Just wondering how many reels I can set up under the free plan?

Quick question: I want the bot to send a Stripe payment link based on the service selected by the user, as each service has a different price. For example:Story Post – $75 Permanent Feed Post w/ Cover – $250 Reel Post – $200 New Music Friday Feat – $60If a user selects a service, I want the bot to automatically send the correct Stripe payment link for that specific service. How can I set this up in ManyChat? Also, is there a way to track successful payments and move the user to the next step after confirmation?

Hi! I’m new to ManyChat and struggling with my first automation. I want to respond to users’ comments with a DM. For instance, if users comment “BOOKPREORDER” I will send them a Comment Reply with a button linking to preorder my book.  But I also want these users – who comment BOOKPREORDER – to have the option to sign up for my newsletter. Is it possible to send a second message AFTER my initial Comment Reply that has a new link?  For some reason it seems like Comment Replies can only lead to an action, not to a second message!  Would appreciate any help and insight. Thank you!  

Is it possible to send a DM when I follow someone? Like, i find someone on instagram, i press follow, and manychat directly send a DM? if yes how please ?

When I add the {first_name}, {{first_name}}, manually or by clicking the {} button, the name does not appear. Please advise.Thank you :)

I’m struggling with the setup of an automationI want to have different tags for people that engage with my profile For example: When I get any new dm → tag ‘new dm’ When I get a new comment → tag ‘new comment’ It works for comments, but not for all dm’s. I can only select keywords. But I want to make sure ALL dm’s get a tag. Not just a few keywordsDoes anyone know a work around for this? For story replies I can select ‘any reply’ but for general dm’s it doensn’t see to work. Thanks in advance! 

EU TENHO UM FLUXO QUE FAZ TUDO AUTOMÁTICO, INCLUSIVE GERA O CONTRATO PARA O USUÁRIO, PORÉM QUANDO ELE PREENCHE UM FORMS QUE FAZ ESSE CONTRATO, EU TENHO UMA INTEGRAÇÃO COM O MAKE QUE ESSE CONTRATO É ENVIADO PARA O EMAIL, TEM ALGUM JEITO DE EU FAZER ISSO NO MANYCHAT PARA ELE RECEBER ESSE CONTRATO NO WHATSAPP?BASICAMENTE O QUE EU QUERO É QUE APÓS ELE PREENCHER O CONTRATO, ELE RECEBA NO WHATSAPP DELE O CONTRATO JÁ PRONTO, NÃO NO EMAIL. EU JÁ TENHO O NÚMERO DO USUÁRIO ARMAZENADO, SE TIVER PREFERENCIALMENTE COMO EU FAZER ISSO DE FORMA GRATUITA, SERIA O IDEAL.CASO NÃO SEJA GRATUITO, CONSEGUEM ME FALAR QUAL A FERRAMENTE E COMO USAR PARA FAZER ISSO?

I can see in my Manychat dashboard that TikTok is now available - but sadly I cannot connect as it’s not available in the UK yet - and also apparently not the US either.So which countries is it available and when will it be opened up to the UK?Anyone know? 

Buen dia, tengo MANYCHAT PRO , he intentado crear respuestas automaticas a comentarios con ciertas palabras en instagram o facebook, pero siempre me pide que continue una acción para poderlo crear , como por ejemplo, que una vez se le responda el comentario a la persona el sistema envia un DM o mensaje privado , yo solo deseo es responder al comentario si que se le envie un DM al usuario, ¿es posible? cómo lo puedo hacer? gracias.

Hi, i haven’t used the manychat since 2018! By this time i saw that a lot things have changed. But my main question is: Can i send sale massage to all my followers? Like in the Whatsapp Business API that i pay for every message delivied. I never used the DMs to do nothing, so all my followers are with de 24 hours window closed.

I downgraded my subscription to the free version but they were still trying to charge me. i logged in only to see the subscription amount increased from $15 to $29, i need this subscription canceled!!!

How can I set up a reminder if the user doesn’t click on any of the quick replies?Please note, I don’t want to use Multiple Choice; I only want to trigger a reminder when no quick reply is selected. Is there a way to automate this in ManyChat? 

I'm building a chat automation with Manychat and Make. Leads upload an image, and we use OpenAI to give a price quote.Problem: Manychat saves images in {{cuf_123456789}} format. I need to send the image as a file or URL to Make, so it can be processed by OpenAI.How can I fix this? Thanks!

Eu tinha uma conta do instagram conectada no meu manychat, do nada ela desconectou e quando tento conecta-la novamente, esta retornando esse erro:{"error_type": "OAuthException", "code": 400, "error_message": "Your activity off Meta technologies is currently turned off."}

Pessoal, eu vi um exemplo de criar ingresso personalizado com a foto do usuario, mas eu queria criar uma opção para capturar uma foto que será enviada pelo usuario durante o fluxo e criar o cartão no nifty com ela… por exemplo, foto do filho, do pet. Estou começando agora a aprender a ferramenta e nao faço ideia de como fazer isso, aliás, se seria possivel.

I’ve been having issues since the beginning of the year with the process of connecting a WhatsApp number (which I already set up in ManyChat) to my Facebook page.I noticed that after linking WhatsApp with ManyChat, the number wasn’t automatically connected to my page. When I tried to add it manually from the Linked Accounts section, it showed as "Connection request pending" (Screenshot attached).Because of this, I haven’t been able to run campaigns using the WhatsApp number I have in ManyChat. I’ve been dealing with this issue since February 1st, 2025.Has anyone else experienced this? Do you know how to fix it?  

Ainda não encontrei nenhuma ferramenta mais chata que essa. Estou com dois perfis. Um com o instagram e o outro vinculado no whatsapp. Acontece que eu só quero ter o do Whatsapp. Bem, fui lá e cancelei a conta do perfil vinculado com o instagram e atrelado ao pagamento pro. Ativei o plano pro no perfil atrelado ao whatsapp. O many não permite que eu exclua a conta do perfil atrelado ao instagram.Paguei o plano pro do perfil vinculado no whatsapp mas ele continua como TRIAL e não me permite usar os recursos que preciso.É enlouquecedor. Além disso suporte não existe.Alguém pode ajudart?

Hello Guys! I have a question about Manychat. Specifically… The client has a WhatsApp Business number, which is already present on the website and everywhere else. They receive everything there: inquiries, information requests, and orders via WhatsApp. However, what’s missing is the automation part for some standard questions. While I was installing Manychat as a test, I came across this essential information: Essential information on linking your number• Personal phone numbers cannot be used for personal WhatsApp after connection.• Messaging customers is limited to 24 hours from their last contact, and out-of-window communication requires approved templates.• Features such as contact lists, broadcast lists, voice messages, audio calls, and group messaging are not available in the WhatsApp App post-connection.• The WhatsApp Business App will stop working with this number after connection.• Your chat history will not be transferred. Refer to guides for backup on iPhone and Android. My c

Hello, seems like i have been encountering a problem with the free 1000 contacts since i made the automated chatbot on Facebook it has only sent 61 replys but now the 1000 contacts says its full out of nowhere ? Is it how it works or am i missing something ? Or are you able to reset the free contacts? 

 Hey everyone, Our Client´s chatbot is stuck in an infinite loop, repeatedly sending the same messages, even though we haven’t made any recent changes to the flow. We’re also receiving Facebook warnings about exceeding the limits for subscription requests.We’re trying to figure out if this is a general bug or something specific to our account. Has anyone else noticed this issue in their flows? Any insights would be greatly appreciated!🙏 Thanks in advance. Catalina R