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I get this far and get an error that says something went wrong. I have did all the troubleshooting  

Hello, the "If Message Does Not Contain" keyword filter is not working. It does not save or update when I use this trigger.  Is anyone else experiencing this? I badly need this for my automation because it is too hard to predict all the keywords for some of my automations.  Am I missing something?  Any advise would be much appreciated.

when i signed up for manychat, i selected a USA phone number since my country (singapore) was not available. on the sign up page it said i can change my number later on after sign up, however i do not see this option in the settings? 

Hello,I use AI chat for Whatsapp.I want to send user/bot reply  to webhook.It is possible? thanks you

Hi, I want to integrate chatgpt with manychat. Is it necessary to purchase the PRO version for $15 or can I integrate and use chatgpt in the free version?

Does manychat has a webhook url that can be used for receiving payloads from external application?

Hello community, I have two questions about smart delay1.I set up an automation to notify my Instagram followers about a product promotion since we cannot use broadcasting in Instagram to all followers who used to leave a message.I'm not sure if this will work as expected. The Smart Delay is set to send them the promotional link 10 hours after their first interaction with me (=clicking the Show Me the Deal button), and they’re supposed to receive it between 9:00 AM and 10:00 PM in their time zone, right?2.An Instagram creator sent me a DM on March 29 right after I left a comment on her post. I only clicked on the button yesterday, but I still received an automated reply.That should have been outside the 24-hour messaging window, so I'm not sure why the auto-reply still worked. Do you know why this happened?Thanks in advance.

Hi friends, I've been using ManyChat for a while to automatically answer comments and send links to DMs. But I haven't yet reached the next step of following up by offering those who messaged to opt in for individual broadcasts  (I.E. once they've opted in, I can send people DMs when there's an exciting announcement).I can't find out how to send people a follow up message asking them to sign up for my ManyChat DMsI got as far as Instagram Settings -> Opt-in Automation -> I set a trigger word "subscribe" -> I automatically send people a DM saying they're subscribed to receive our broadcasts -> But I don't think anything actually happens... I haven't cracked the middle part which is to "Set Instagram Opt-In"... Help?

Posso copiar uma conta para outra conta, sem precisar desabilitar a automação da conta origem?

Hi i can't remove my deactive Facebook page and i can't remove this from manychat!!! What should I do now?

The current setup is not functioning correctly with the data collection process, specifically regarding the default skip button.When I click on both buttons—1. Book an Appointment and 2. Skip Button (the default in data collection)—the following action triggered is Send Message #5.I would like to have distinct responses for each button. If I click on Book an Appointment, it should trigger Send Message #5. Conversely, if I click on the Skip Button, it should trigger Send Message #13.I need help on the subject.Thanks and Regards.  

Olá,minha dúvida: quando há a virada de mês, os contatos são zerados ou eles continuam somando? Por exemplo: no plano pró, o primeiro valor é de $ 15 para até 500 contatos. Quando o mês vira, caso eu tenha alcançado os 500 ele zera novamente? 

Hi everyone! 👋I'm fairly new to ManyChat and I'm trying to build an escalation system where a contact gets reassigned to another team member if the currently assigned member doesn't respond within 24 hours.Right now, I’m struggling with how to accurately detect if a team member (human) has replied manually to the contact’s message. I tried using the “Last Interaction in WhatsApp” condition, but I noticed that it also counts automated messages as interaction — which makes it hard to know if a real team member actually replied.Is there a way to track only human responses (not automated flows), even if the message from the contact was sent more than 24 hours ago? I’d really appreciate any tips, examples, or best practices — even if it's a workaround!Thanks in advance for any help 🙏

I'm facing a limitation in ManyChat regarding Live Chat conversation assignments. When a conversation is automatically assigned to an agent (e.g., via a rule or trigger), there seems to be no way to unassign it — not through automation.I need a way to remove the assignment (set it back to “Unassigned”) so that the conversation can be redistributed or handled by another agent, especially in cases where the originally assigned agent is unavailable.Is this a known limitation? Has anyone found a workaround?Any help or insights would be greatly appreciated. Thanks!

Tengo hace varios dias un problema que me esta trabando para actualizar los nuevos cambios de mi flujo. Hice la integracion en un flujo grande de mensajes para una inmobiliaria, para los mensajes importantes que quiera el cliente recopilar, en el foro de manychat dice “La integración de Hojas de Cálculo de Google tiene un límite de 150 solicitudes cada 60 segundos.” y estoy seguro que no paso las 150 por segundo, pero si es asi como soluciono o como aumento el limite. Cuando actualizo mi flujo me lleva a alguna accion cualquiera, me da el mesnsaje de “error de google” y al entrar a la accion me da el mansaje este “rateLimitExceeded: Se excedió la cuota para la métrica de cuota 'Solicitudes de lectura' y el límite 'Solicitudes de lectura por minuto por usuario' del servicio 'sheets.googleapis.com' para el consumidor 'project_number:491988066794'."Desde ya muchas gracias a aquel que se tomo el tiempo de leer  y espero que me sepan dar solucion.

Hi, I have been trying to create a flow where a comment onto a SPECIFIC post should activate the automation. I have tried to it now many times and it does not work. “I made sure that after the trigger comes a Comment Reply”. I also tried it out with a different post, but also not working. Here is the flow: If anyone could assist would be appreciated. Thank you. Mareike

How to send WhatsApp Flow to Many Chat?https://developers.facebook.com/docs/whatsapp/flows/

Hello,I have an 8 years old business page with tens of thousands of previous inbox chats, is it possible to import them to many chat?

Hello, I bought the temp WhatsApp number through many chat , but don't know how to receive the verification code while connecting Facebook! 

Quiero ofrecer el servicio de ManyChat para empresas. Según tengo entendido, ellos tendrían que crear una cuenta en ManyChat y añadirme como administrador, pero no sé cómo hacerlo. Además, me gustaría encargarme del pago de la suscripción de ManyChat. ¿Sería esto posible? Si alguien me puede explicar cómo hacerlo, se lo agradecería mucho.Gracias por la ayuda. I want to offer ManyChat services to businesses. As far as I understand, they would need to create a ManyChat account and add me as an administrator, but I'm not sure how they would do that. I’d also like to handle the payment for the ManyChat subscription. Would that be possible? If someone could explain how to do it, I’d really appreciate it.Thanks for the help!

alguém já sabe quais funcionalidades para a plataforma tiktok?

hi. team member is it free?does it not add money depending on the added person?

HelloI’m in the process of connecting my WhatsApp  Channel for the first time on ManyChat. While in the process of authentification via Facebook, I have this error : GraphQL server responded with error %s: %s %s I’m stuck on this page Anyone else having this issue ? How can I resolve this please ? ThanksFiona 

Hi all! One of the admins on my team is unable to reply to IG DMs, she is getting the message “You have insufficient rights to chat with the contact. Please reach out to one of the page administrators.” but I’m not sure what I need to select in the settings to allow her to respond in ManyChat. Any insight?

You have insufficient rights to chat with the contact. Please reach out to one of the page administrators.Go to admins list I am getting that massage again and again despite being a admin.