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Hey there,i would like to know when the whatsapp forms feature comes to manychat? :)  

Can we combine a condition block?. I thought I saw someone create One condition Block that contained two conditions:1. for  email2nd. for first nameWith the two above conditions Linked to one another (has any value) I then connected an IG Message with a text “Great to see you back {First Name}. Is this okay?Thanks     

Hi everyone, Subhojit here. I need some urgent help with a query:Is it possible to geotarget using ManyChat? Specifically, can we set up an automation that replies only to users from a specific country, even if the post receives comments from a global audience?Would really appreciate any insights. Thanks in advance!

Oi pessoal!Uma dúvida, o manychat consegue responder comentários que já foram postados? Comentários antigos, através de uma automação?

I subscribed to the pro subscription (95$) however, I am not able to start a new automation.When I try to initiate a new automation: 1- I received a message that this request is only for pro subscribers. 2- Or if opened Manychat from my laptop, it doesn’t process my request neither post it. Nothing happen when I click the button.  I only want Instagram automation and this why I pay for the subscription. Can anyone help me with this please ?  Is my subscription enough ? As it is named Pro. If not can I have a refund ? And if yes what should I do to make automations again ?

Boa tarde!É tão difícil na automatização do atendimento pelo IA .. Para inclusão do orçamento solicitamos fotos e/ou vídeos, poré m quando o cliente envia  a IA não prossegue com o atendimento. Como podemos corrigir esse erro?Desde já agradeço, 

We’re setting up a competition and hope Manychat can help with it - the mechanism is to tag in comments friends / family who might be interested in a business startup related competition. Ideally then, the person tagged on the post would receive a message to get more info.I can’t see this as an automation, and I’m assuming it’s because that particular person hasn’t actually interacted with the post/reel/whatever (so why would they want a DM from us?).If I’m right in that assumption, I guess we’ll have to go with a more catch-all “comment this word to get more info” automation and the person will have to pass on that info to their friend etc who they think might want to know about it, or they can tag their friend who can comment the word if they want to enter.After typing all this out I think I figured it out, but I’m going to post anyway to see what you all say 🤣

Olá preciso de ajuda!Como fazer para que o campo de sistema Email atualize automaticamente o campo personalizado Email? Isso porque ao tentar criar uma automacao no Make o sistema permite apenas que eu busque pelo campo personalizado. 

Pessoal, como eu faço para, ao atribuir uma conversa a uma membro da equipe, ele consiga conversar com o cliente pelo próprio número de WhatsApp, e não pelo Live chat? É possível transferir para um whatsapp real de um vendedor meu?Obrigado.

Hey guys,I saw the "BotTools Toolbox" in the Manychat app store, which offers some extra tools for chatting.The one I was most interested in was "Split Field", I tested it and it worked.My question is: does anyone use this tool? Is it reliable? Does it work well or are there problems with external calls?If anyone can tell me about this app, it would be a great help.Thanks.

Criei uma mensagem do tipo utilidade e marquei o idioma portugues do brasil e ao enviar para análise não vai e recebo a seguinte mensagem:“O idioma do modelo de mensagem está sendo excluído. Não é possível adicionar novo conteúdo em Português (BR) enquanto o conteúdo existente em Português (BR) está sendo excluído. Tente novamente em 4 semanas ou considere criar um novo modelo de mensagem.” O que pode ser? Essa mensagem é de utilidade mesmo, não tem viés de marketing.  

Hi everyone, I could really use your help.I’m running into a frustrating issue with my automation in ManyChat. Sometimes the button I’ve added to a message shows up and works perfectly — and other times, only the message is sent without the button. When that happens, the flow gets stuck and users can’t continue.I haven’t changed anything in the setup between times when it works and times when it doesn’t, so I have no idea what’s causing this inconsistency.This is really hurting my CTR, and I’ve been getting messages from users saying they didn’t receive the guide I promised them.Has anyone else experienced this? Any idea what might be going wrong or how I can fix it?This happening in Instagram Thanks so much in advance 🙏

Olá! Sou nova no manychat e gostaria de saber se há alguma forma de não repetir as mesmas respostas de comentários nos meus posts. Realizei uma automação com 30 opções de respostas, mas noto que mesmo com a variedade algumas se repetem no mesmo post. Há alguma forma de evitar essa repetição?

I am developing a SaaS platform aimed at enabling businesses to automate direct messaging across multiple channels, specifically Facebook Messenger, Instagram, and WhatsApp. The core functionality involves allowing our clients to connect their respective social media pages, after which our platform would handle automated messaging workflows on their behalf.Given ManyChat's robust capabilities in multi-channel messaging automation, I am interested in understanding how we might leverage your platform to support this multi-tenant architecture. Specifically, I would like to know: Multi-Client Support: Does ManyChat support a setup where a single account can manage multiple client integrations, each with their own messaging channels? API Access: Are there APIs available that would allow our platform to programmatically manage client connections, message sending, and automation workflows? White-Labeling: Is there an option to white-label ManyChat's services so that our clients interact s

Subject: Duplicate Payment on April 18 - Request for RefundHello ManyChat Support Team,I hope you're doing well.I'm writing to ask about two charges that occurred on April 18, 2024.Here are the two payment records I found: April 18: $19.24 April 18: $18.72 It seems that I was charged twice for the same 2,500 contacts plan upgrade.I didn't intend to purchase the same upgrade twice, and I believe this may have happened by mistake due to switching plans or refreshing the upgrade manually.Could you please review my account and process a refund for the duplicate charge?Thank you so much for your help and support!Best regards,

Hello Everyone:I’d like to automate comments on OTHER people’s posts. Meaning show support when Instagram users use certain hashtags. Is it possible to automate a hashtag search that will comment on my behalf on other peoples’ content?

conforme meu print abaixo, queria saber se meu raciocínio está correto, se o pedido for agendado para meu cliente e se a última mensagem que ele me enviou que acho que é a função: "última interação com o usuário", se for menor que 24h, manda mensagem normal, senão, manda template, estou correto no meu raciocínio?  

olá, pessoal, comecei ontem no many chat, preciso de apoio, como faço follow-up no whatsapp no mesmo fluxo (na janela de 24h mesmo), tentei várias formas aqui e não consegui. A seguir na imagem foi o teste que fiz e na condição coloquei Offset +1minuto e nada acontece, ou seja, se o usuário não apertar nenhum dos 3 botões na mensagem #8 em X tempo, enviaria outra mensagem ou o inscreveria numa sequência, caso ele responda antes desse X tempo, ele continuaria o fluxo normal. Alguém sabe fazer isso? Grato.

Hello) I have a problem with adding the Telegram Menu to the message, I cannot add a message to the button, tell me how to do it? 

2 problems my automation is not adding the tag to contacts (I suspect because of the 2nd issue) I cannot manually add tags to the contacts - they are not active:  

Olá a todos ! Eu sou Laércio Brizola e quero me envolver nesse nicho e não tenho muita experiência no ramo que puder dar dicas ficarei grato … 

I'm having a problem with my workflow, which retrieves up to 5 messages, merges them and sends a single message to N8n.But I've noticed an error: when the user sends a short message like “Hi, how are you?”, but if the user sends a long message with line breaks, it hangs. Here's the error returned by the External Request node:Bad control character in string literal in JSON at position 454 (line 3 column 423).Do you have a solution for formatting all long texts containing line breaks so that the External request node accepts the content? 

uma vez a cada 20 dias eu excluo contatos de 20 dias atrás e por algum motivo os valores de contatos em dias recentes mudam, por exemplo:puxei o valor do dia 07/05 e estava que 208 se inscreveram nesse dia, que foi ontem, logo após excluir os contatos que se inscreveram a 20 dias atras, esse valor foi para 284 e não só esse dia mas todos os dias recentes mudaram de valores tanto para cima, como nesse exemplo, quanto para baixo, como um dia que estava registrado 115 no dia e após a exclusão foi para 71, alguém sabe o pq isso acontece?

Deje de trabajar con una persona pero el manychat me quedo abierto como le cambio la clave para que esa persona no me conteste ni responda a mis clientes lo tengo conectado a Facebook.

So i am just looking for an automation process to add to my instagram account that just says “thanks for the comment and follow” or some other response. I don’t want a link to be provided or any thing. I just can’t keep up with all the comments. Thoughts on how to do this?