Solved

Hi all—hoping someone here has tackled something similar or can steer me in the right direction. I’m trying to build an automated reposting and messaging agent for my wife’s affiliate videos using Make, Manychat, and a few AI tools.Here’s the setup: My wife creates ~5 TikTok videos per day, each promoting one product from the beauty/health space. Each TikTok video includes a link to the TikTok Shop product.  We have begun cross-posting to Instagram reels and want to set up a comment-to-DM link automation for these videos, to route the commentors to the TikTok shop product affiliate link Here is the problem:She has thousands of videos, reviewing hundreds of products (meaning hundreds of affiliate links).  Each video comment has a unique codeword and affiliate link Setting up a new automation for each of these manually would take yearsThe goal:I have an Airtable sheet that lists each Instagram Post ID, Product Name, Keyword, and cooresponding Affiliate link.  For example, when someon

Olá pessoal,Minha página já trocou de nome algumas vezes e esteve conectada no ManyChat com outro nome. Depois da mudança do meu negócio e do @ da página do FB/IG eu conectei ela aqui e criei uma automação de boas vindas. Porém, depois de uns dias o maychat começou a mandar - aparentemente - uma frase de boas vindas em nome da página antiga! O problema é que não tem nenhuma automação na minha página conectada e não consigo excluir essa mensagem. O manychat fica mandando sempre 2 mensagens: 1 da página antiga e 1 da página nova (a que é a que tá valendo)! Como excluir essa mensagem ou fazer que ela não seja enviada??? Veja: só tenho uma página conectada! Só tenho essa automação ligada: O mesmo para o IG: Vejam que não tenho mais nenhuma automação aqui: A mensagem 1 é a atual e a que está valendo. A mensagem 2 está indo errado, provavelmente, vinda de uma automação dessa mesma página, quando ela tinha outro nome! Depois da troca de nome da página, não tinha mais conexão com o manychat e

Bonjour,J’ai utilisé mon numéro WhatsApp avec ManyChat, mais j’ai récemment supprimé mon compte ManyChat. Je souhaiterais récupérer l’usage complet de mon numéro WhatsApp, cependant il semble toujours lié à ManyChat.Pourriez-vous, s’il vous plaît, m’indiquer la procédure à suivre pour libérer mon numéro de votre plateforme afin que je puisse le réutiliser normalement sur WhatsApp ?Je vous remercie par avance pour votre aide et votre retour rapide.

I am getting the notification: The server isn't feeling super-duper error 500 many chat when I press the buy button in the test flow. How do I fix this or is it a ManyChat issue?

I’ve created the automation from the account. Here evrything is connected & verified but when I’m testing from Instagram, commenting in the reel.No reply on my comment & DM is coming.Pls help

Estou encontrando problemas na integração do Manychat e Make.Preciso pegar dados de uma planilha e criar um usuário na Manychat, caso este não tenha, e enviar uma mensagem.Utilizando o HTTP, aparece a mensagem “Validation error” ou “Token requered”.E para criar um usuário, utilizando o módulo do Manychat mesmo, aparece a seguinte mensagem: “[400] Validation error: ‘phone_number’ - To create a subscriber you must fill in at least one field: phone or email or wald; ‘warning’ - Permission denied to import wa_id. Please contact support to enable this feature. Alguem poderia me ajudar?

 Hey everyone! 👋🏼I’m building a flow where I need to make sure the bot was the last one to send a message and that the user hasn’t replied since.Here’s what I’m trying to do: I add a Smart Delay of 30 seconds after sending a message. After that, I want to check if the last user interaction happened more than 30 seconds ago (to confirm they didn’t reply and that it’s safe to continue). Ideally, I would use a condition like: 👉 “Last Interaction on Instagram more than 30 seconds ago” 🚫 The problem: In the condition settings, I can only compare using minutes — the smallest option is 1 minute. So I can’t check for interactions in the 30-second range.🧠 Has anyone found a workaround for this? Any creative way to check interaction time with more granularity? Can this be done with a custom field + API or HTTP request? Or is this a hard platform limitation that requires redesigning the logic? Would really appreciate any ideas or experiences — thank you in advance! 🙌🏼

Hola a todos Alguien sabe cuál es la mejor forma de configurar los anuncios de Meta (Facebook e Instagram) que dan click a WhatsApp?Ya vi los vídeos donde se explica esto y tengo dudas de cuál debo implementar ya que encontré 3 formas de hacerlo:Configurando los anuncios con estrategia de tráfico y usando el link wa.me/…. + texto con mensaje predeterminado. Configurando los anuncios con mensaje directo a WhatsApp con texto predeterminado o keywords. Configurar los anuncios con mensaje directo a WhatsApp + FAQ’s de opciones para el cliente en WhatsApp. En estos momentos tenemos corriendo varios anuncios que llevan a nuestros clientes al WhatsApp para cerrar ventas, y queremos migrar esas campañas a ManyChat para tener todos nuestros leads integrados en una sola plataforma, gestionar mejor nuestras campañas automatizando los procesos y reduciendo los tiempos de respuesta. Gracias de antemano! 

Hello!I’m experiencing an issue that it seems many other users are experiencing.As can be seen in the screenshot below, I’m trying to select a Scheduled Post on Facebook for an automation. However, the only 2 posts that appear are 2 posts from 6 years ago.When I try to enter the ID of a scheduled post, I get the error “Post Not Found On Facebook” as can be seen in the bottom left of the second screenshot.Is there any solution to this or an ETA on if/when this might be resolved?I have already reset my permissions, so it’s not related to that.Any help is much appreciated!Thanks a million :)AJ  

Hey everyone!Currently run FB/IG accounts for a video game title.On FB we have a Freebie URL with each post that followers can click to be taken in-game to receive free currency. We send this link out via Story posts on IG as URLs and IG Feed copy are not a good mix.I’m planning on testing an automation where if a user comments on specific FB or IG feed posts, we DM them with a Freebie link.I’ve tested this flow and it works quite well.I do have some questions about how flow affects contact limits, especially as this would be something we would use on an ongoing basis.Does a user count as a contact when they are sent the DM or only if they reply to the DM? Do they count as a contact if they don’t reply but simply click the Freebie button in the DM? If a follower is already a contact but then we do a similar automation with a new Freebie code will they count towards my contact limit or will they just be able to interact as usual?I am very new to this so am a little unsure how my idea wo

Hello everyone,I am a newbie in Many chat. Currently I am planning to run the Health Checkup Promotion Campaign on Facebook so that I want the Facebook users to choose Female or Male option. And I want to save this information to my Google Sheet. So which option do I need to choose? Now I choose Multiple Choice but there is only question Please choose your gender only and not showing the Female and Male. How could I solve this problem? And then after this step, I want the Facebook users to choose their interested package. There will be  3 types of packages. so how to do it.. Thank you for your help

I understand that having Facebook contacts is helpful because I can broadcast to those who have opted in. However, can I just delete the contacts from instagram or those who haven't opted in for broadcasts? I dont see their purpose as I cannot contact them and dont care about their tagged data

Bonjour à tous, SOS J’ai créer et lier tous mes blocs pour l’automatisation, mais impossible pour moi de le mettre en place, car je reçois ce message en rouge: Mark this message as a "Comment Reply" if you want to send it as a reply to a post or reel comment.Comment faire pour corriger cela svp ? Merci beaucoup

The lists being showed in ManyChat do not update to showcase all of my lists within Klaviyo. This has been happening for a few weeks now, does anyone have a solution to this?

I have now added a new admin to my ManyChat account to create and edit automation flows. However, this new admin cannot view or manipulate any flows in the Automation section, while the three old admins (including me) can still access and edit normally.I checked the role and the new admin is also assigned "Admin" like the previous admins. I don't know why the rights are limited like that. Has anyone encountered a similar situation or know how to fix it?Thank you everyone in advance!

Hello, it is possible that if user second time comment specified post then second time manychat start the flow for him with private message?

Hi everyone!I have experienced this error due The contact typed "enter" in the response via WhatsApp.        When I request a test, the error happens, Has anyone experienced this problem? Is there any way to deal with?    

Contact staying as visitor even if they already followed and replied to my reel on instagram

Fluxo de resposta de reels com palavra chave.O usuário comenta a palavra chave. Recebe na direct a primeira caixa com texto e dois botões.Ao clicar em algum dos botões o fluxo não continua. Já tentei criar novos fluxos com outros tipos de gatilhos e nenhum deles está ativando os fluxos.ja troquei de conta do manychat, pagina e instagram e tambem nao foi.Agora por fim nem a primeira mensagem chega mais.to em lançamento e preciso muito que funciona. O que fazer?

hola como hago para cambiar el nombre de mi empresa? ya está aprovado por meta!

Hi everyone!I’m building an automation system for Instagram using Manychat and an external AI flow via n8n.Here’s how it works: When someone messages us on Instagram, it triggers a webhook. That webhook sends the message to n8n. n8n uses a RAG system to generate a smart reply and sends it back to the user via Manychat. So far, so good — but here’s my challenge:Sometimes our team replies directly to users through the Instagram app (not through Manychat’s Live Chat). When that happens, I want the automation to pause for a set period (e.g., 2 hours) so the bot doesn’t interfere with the human conversation.I thought of using the “Pause automations during conversations” feature under Live Chat settings, but it seems it only works if the reply is sent from within Manychat’s Live Chat — which is not our case.Has anyone found a workaround for this?Is there any way for Manychat to detect when a message is sent by a human agent outside the platform (e.g., from the Instagram mobile app) and p

Why AI does not know how to count the numbers at all. More than 8 digits cannot be folded correctly. Please make him be able to think mathematically. Or add a coding step

Boa tarde,como faço para resolver a questão de uma cobrança duplicada no meu cartão. Não achei nenhum contato no site do manychat que me coloque em contato com o financeiro para solicitar extorno. Alguém pode me ajudar? 

Hi, we are running an automation for recruitment processes. Candidates send us resume files. Is it possible to create an automation that will forward the file (as a file and not as a link) to a specific email address?

Hi guys, I need to find SRD key to integrate my CRM with ManyChat, just wondering if anyone knows how to do so. If you do, please help me out! Thank You, Darsheel