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Hi everyone,If anyone is having trouble with the "Follow to DM" trigger, I can help sort it out.They can book a call, but please note: this is a paid service.https://calendly.com/stiggma/web-development-discovery-call

Hi. Cant save my automation because of error “Your button must contain text” at Data Collection block. But there no buttons. How to fix this?   

Hi, I have an empty ManyChat account tied to this email. I need to delete this workspace to free up the email so I can use it on my main account. How can I delete this workspace if I don’t see a delete option?

Yesterday around 23.05 manychat sent around 10 automatic messages to some of my existing followers! I dont get the reason why?

Hi there,my problem is that my Instagram automations are not being triggered, even though the page is connected.Here’s what I’ve tried so far: I reconnected my Instagram account to ManyChat. I checked the permissions and made sure all required access was granted. I duplicated the automation and restarted it to test if this solved the problem. I generated a new automation  I do not have any restrictions on Instagram - already checked that  Despite these steps, the automations still do not work. I already have a Support-Ticket, but no answer to my mails. Could someone please help me resolve this issue, since we started a launch and need the automations?Thank you for your support!Anne 

I previously was able to connect my accounts. The website looked totally different. Now when i login it take me to the app that doesnt have a side bar the the ai chat bot reffers to. I cannot access any settings. I keep going in cirlce to connect my account and then it says its connected and then it says a request was sent. Did something happen to the website is this a back end issue? Why did my account disconnect itsef? I got an email to reconnect it but it stilll just takes me in the same circles. This is so frustrating that you cant call someone  

I just joined manychat to connect to my instagram and it keeps telling me I am already connected ~~ Joyous is already connected to Joyous ~ it says… but cannot figure out how to connect… I do not see anywhere on my IG that it shows connected to manychat and I am so confused.

Boa tarde, pessoal. Acordei com esse erro hoje: “Acesso Denied”.Aconteceu no meu Manychat e no de 3 amigos. Alguém sabe informar o motivo desse erro e como fazer a correção?Good afternoon, everyone. I woke up to this error today: 'Access Denied.'It happened on my Manychat and on three friends' accounts. Does anyone know what causes this error and how to fix it?

Hi guys! I am trying to setup a DM for new followers but I dont want to add a link. Theres a way to just say hi? Thanks

I just subscribed to PRO with Manychat AI.I went through all the steps (under Manychat AI section) to realise that this automatically setup my Insta instead of my Whatsapp.How do I setup AI on the Whatsapp? I even went to Automation > New Automation but now I have more questions:1.  What is the difference between ‘Automate conversations with AI’ & ‘Smart replies powered by AI’?2.  What was the point of me going through all the steps under Manychat AI section? (when it seems I need to do a similar step again?RgdsTrey

Hi,  I have been using ManyChat for a while now and its really an important partner to have. It makes my life easy. However, I am unable to renew the subscription for continuously 3 days. Tried with 4 different card details but system isn't just ready to accept any! The payments were on auto pay and it was smooth for past 4 months. Suddenly there seems to be some trouble. Can anyone help? Now all the automations have stopped running.. ruining my rest of the day and adds to my anxiety of replying to everyone under DMs and comments! phew.. please help! Many chat team please solve this for me :)

like the title says it Maybe inform your customer that youll include a "Automated by manychat" chat after each automation?I get that you want to convert us into paying customer but you need to communicate will be shown on the free tier vs not, or at least communicate that during the automation set up process… Imagine to horror when suddenly out of no where unexpectedly, customers are just being told its an automation

Hi Team,I have been trying to renew my Manychat account since yesterday, but everytime the payment is failing. When i checked the console it showed the following error Error 403:Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://manychat.com/analytics/whoami?location=https%3A%2F%2Fapp.manychat.com%2Ffb2541207%2Fdashboard%3Fstripe_type%3Dupgrade_to_pro%26stripe_source%3DBLOCKED_PRO_MODAL%26stripe_status%3Derror%26stripe_hash%3De0ff45a3b4&referer=https%3A%2F%2Fcheckout.stripe.com%2F&legacyClientId=&ts=1764056463836. (Reason: CORS header ‘A

For the past two days, we've been having problems with our WhatsApp messages and our bot. The ManyChat bot's replies are not showing up on the desktop version of WhatsApp Web, but they do appear on our mobile devices.The ManyChat bot works and replies to messages, which are recorded in the ManyChat conversation and displayed perfectly on our mobile devices, but they don't appear on the desktop version of WhatsApp Web. When we log out of WhatsApp Web and re-link it using the QR code, the old messages do appear, but the new ones still don't.Is there a reported bug or issue that could explain this?

Hi,I am brnad new to many chat and need some help + guidance on setting up the whole hubspot forms email addresses going into crm.I have the two connected - now what??? Thanks Karina

I am trying to understand how to get a person who comments (for example) “Core” on one of my videos to then go through the Manychat messaging to eventually be brought into my Active Campaign Automation. All the Youtube videos i see suggests it can only be done using Zapier, but then I don’t understand why there would be an integration in Manychat for AC?

Hi everyone,I already have an active ManyChat Pro account.Instagram and TikTok are connected and working correctly.Problem:When I try to connect Facebook Messenger, ManyChat forces me into creating a NEW FREE account / NEW Facebook Page.There is NO option to connect my existing Facebook Page + Messenger.Details:- I am admin of the Facebook Page- Correct Facebook profile is used- Page already has Messenger enabled- Same Business Manager is used- Still, ManyChat always redirects to “create new account”I’ve tried:- Removing all Facebook connections- Incognito browser- Reconnecting in different order- Checking admin permissionsNothing works.Has anyone experienced ManyChat forcing a new free account instead of linking an existing Page?Is this a known permission / workspace / Business Manager bug?Any real solution (not generic permission advice) is appreciated.

I understand recurring notifications were being phased out, and this finally hit my pages yesterday. I was under the impression that when these were phased out id be able to use ‘marketing messages’ as a replacement means of contacting inquirers outside the 24 hour window. Now i can no longer send recurring notifications, but i also dont have access to ‘marketing messages’, so i have no way of contacting users outside the 24 hr window. Does anyone have any further information about why i cannot do this?

Hi everyone,I’ve used ManyChat successfully for over a year, but for the past few weeks buttons in the first Facebook Messenger messages randomly don’t work for some users. I’d estimate ~20% of the time — which is huge at scale and causes real brand damage.Sample flow in screenshot.Issue: users click buttons and nothing happens.I’ve done everything Support / AI Bot suggested (permissions refresh, reconnect, automations off/on, Advanced Messaging checks). Still happening.Anyone else seeing this lately?Any working workaround that still allows email capture?— Teiki

I registered to manychat and keep getting this error every time I tried to connect my IG Account. I chose the quick automation “Say hi to new followers” This is the error I usually get after connecting.  

Hi everyone,I really hope someone can help me quickly – this is urgent.I’m using ManyChat with Instagram and I’ve set up a comment trigger to send a lead magnet. Everything worked perfectly until yesterday. Now, users still receive the first message after commenting, but the button they are supposed to click (to confirm and receive the lead magnet) is either: not showing at all or showing but not clickable As a result, users can’t opt in and don’t get the link to my lead magnet anymore. This is a major problem because my funnel relies on this automation.Here’s what I’ve already done: Reconnected Instagram in the ManyChat settings Checked all permissions in Facebook Business Integrations – everything is granted Rebuilt the flow to test different button types (standard, URL, even quick replies) Set up keyword-based

Hey there!I set up an Auto DM on my boosted post that I boosted through the instagram app, it’s a post that is on my feed. The manychat automation worked fine yesterday, even after boosting, but now it is not working at all. I have refreshed permissions, deleted it and re-set it up. Yet, it’s still not working. Help! I’m trying to get class sign ups and it’s time sensitive!

Hello everyoneI have an issue with the automated follow request before sending a freebie.When prospects click the “Follow” button, it doesn’t work and keeps asking for the same task again.How can I activate this button? Thanks