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3967 Topics
Walmir Moreira
Walmir MoreiraUp-and-Comer
asked in General Q&A
Envio em massa no Instagram

Alguém sabe me dizer por que não aparece a opção de fazer envios em massa no Instagram ou é por que não tem mais essa funcionalidade? Minha conta é pró, já estou logado com Instagram, já dei todas as permissões e atualizei também, alguém pode me ajudar? 

132
Walmir Moreira
91pixels
91pixelsUp-and-Comer
asked in General Q&A
facing issue with user input being ""

No getting value in my last text input - i am getting value as just this “” 

72
Gustavo Boregio
Haru
HaruChat Surfer
asked in General Q&A
Issue with Automation Trigger for Clearing Custom Field

Hi ManyChat Team,I’ve set up an automation to clear a custom field for chat data collection, but it’s not triggering at all. I’ve tried refreshing and clearing the cache on my side, but the issue persists. Could you please check if there’s any problem or recent changes on your system?Thanks in advance for your help!

346
Gustavo Boregio
jennienunes
jennienunesUp-and-Comer
asked in General Q&A
Is there a way to Contact Support Directly?

Hello,I have spent 2 days trying to set up my ManyChat Flow with Zapier. And no one has responded. Is there a way to contact support directly to help me sort out my issue? 

152
jennienunes
jennienunes
jennienunesUp-and-Comer
asked in General Q&A
Error Message, Zapier not connecting to Manychat

I am trying to collect emails. I believe I have created the Action correctly in ManyChat.But Zapier is unable to pull the Action from ManyChat, what have I dont wrong in Manychat? 

171
rodrigo_silvano
Rachreddy
Rachreddy
asked in General Q&A
unable to add automation to older post

Hello, I’m trying to find an older post to add automation but I don’t get the option of ‘see more’. As suggested in some of the posts here. I’m on a free plan but I’m assuming that shouldn’t be the reason.  It’s not letting me go beyond posts from a month or two ago.  attaching a pic.  

81
rodrigo_silvano
jennienunes
jennienunesUp-and-Comer
asked in General Q&A
Connecting Manychat to Pabbly - What is "Contact for Testing"?

 

101
rodrigo_silvano
Mcaldarini
McaldariniChannel Explorer
asked in General Q&A
META -> MANYCHAT Looking for best practice FOR SALES CAMPAIGN

META  -> MANYCHAT Looking for best practice FOR SALES CAMPAIGN IDEAS?VIDEOS?YT CHANNEL?Can you suggest something on this topic? 

30
Mcaldarini
Homesite
HomesiteChat Surfer
asked in General Q&A
Setting Up ManyChat to Send WhatsApp Messages from Albato-Triggered Facebook Leads

I already have Albato triggering on new Facebook Lead Ads and pushing contacts into MailerLite. Now I need help configuring ManyChat so that: The lead’s name and WhatsApp number (received from Albato) populate custom fields in ManyChat An automated WhatsApp message is sent to that number using those fields What’s the best way to set up: The custom fields or tags in ManyChat to receive Albato data A WhatsApp flow triggered by those updates Any template/message settings to ensure delivery Has anyone done this before? Any step-by-step pointers would be hugely appreciated!

5811
Gustavo Boregio
douglastokuno
douglastokunoUp-and-Comer
asked in General Q&A
Stickers and reaction treatment on whatsapp

Hi guys, I’m working on AI agent with Manychat + Make and I noticed that when users responds with a reaction or sticker the content of the last input is the same from the last text message. I wonder if there’s a way to ignore when I receive a reaction or sticker from the user. Is there a way to capture this info? Thanks

163
Gustavo Boregio
Mcaldarini
McaldariniChannel Explorer
asked in General Q&A
CAPI MANYCHAT -> META: SALE VALUE?

From ManyChat to Meta,CAPI ALREADY CONNECTEDhow do I also pass the sale value?Thanks

40
Mcaldarini
Guillaume24370
Guillaume24370Up-and-Comer
asked in General Q&A
Collect email gather from Facebook automation

Hi Manychat community. I have set up an automation to collect emails from Facebook and Instagram from a post. I was able to collect a CSV file with all the emails from Instagram, but I couldn’t do it from Facebook. When I ask for a CSV extract, it gives me a Google sheet file with only numbers. Is there anyone who know how to fix this ? I hope someone can help.  

196
rodrigo_silvano
Virginie
VirginieUp-and-Comer
asked in General Q&A
Pourquoi Manychat me demande de passer à la version payante ?

Bonjour,Je ne comprends pas pourquoi Manychat me demande de passer à la version payante pour activer cette automatisation :Est-ce que j’ai trop de mots clés ou trop de déclencheurs ?Merci pour votre réponse !

234
Virginie
livelikemad.co
livelikemad.coChat Surfer
asked in General Q&A
New Formatting Style within ManyChat

I’m curious within “My Automations” why some automations have this red LIVE button: 

81
rodrigo_silvano
Mag's Tracks
Mag's TracksUp-and-Comer
asked in General Q&A
7 days automotion stopped after two days

Hi All,I have a big request: I launched a 7 day automation (triggered by a link click), but after two days, the automation stopped.Permission has been refreshed, there are no block conditions, and everything double checked and seems to be in order.  😪  I'm so disappointed and frustrated Could you please help me troubleshoot this?Thank you in advance 

277
Gustavo Boregio
sujanshukla
sujanshukla
posted in General Q&A
Not Connecting Instagram And Facebook

On Manchat.com I selected Instagram channel. Then I connected Facebook and Instagram. Followed Every steps. Provided All the permission. finally I got this embedded popup.after clicking ok. asking me again to connect. I did it may times but this is final thing I’m getting.I tried on Different Browsers, mobile phones and other pc as well. I checked my Instagram profile. and My profile is business profile. I search every corner in YouTube and Google. There is no answers. Please Guide me.

21811
ilan rahav
samar
samarChannel Explorer
asked in General Q&A
Need Help Setting Up Instagram Conversion Tracking in ManyChat

Hi everyone! I need help to set up Instagram Conversion Tracking for my ManyChat flows. Has anyone successfully implemented this before? Would appreciate any tips or guidance on the setup process. Thanks in advance!

91
Fabio Gaulke
Homesite
HomesiteChat Surfer
asked in General Q&A
Can I Use Two WhatsApp Business Numbers, one already I have and one with Manychat

Hi everyone,I already have one WhatsApp Business number connected to my Meta ad account and running through the WhatsApp Business App on my phone. I’m now trying to add a second WhatsApp number to handle new-lead automations in ManyChat. When I started the setup, I connected to my Meta account but stopped before completing the process.My questions: Will Meta allow me to register and run two separate WhatsApp Business numbers under the same Business Manager? Could having my existing number already in use on Meta ads prevent me from adding a new number or messing up my Meta ads by changing the number ect? Is there any special verification or provisioning step needed to keep the two numbers completely isolated? Thanks in advance for any guidance!

234
Fabio Gaulke
humilis
humilisUp-and-Comer
asked in General Q&A
Why does Google Get Row not store value in bot field?

I noticed that when I use Google Get Row by Value, the value is not stored in a bot field.I can map it to a bot field, but when I check the settings again, the mapping to the bot field is empty.What's the logic behind that?

153
Aafia Umair
demetrio
demetrioUp-and-Comer
asked in General Q&A
no entran los mensajes

por que no me entran los mensajessi las automatizaciones andan bien 

122
rogerioaraujo
spencn10
spencn10Up-and-Comer
asked in General Q&A
Manychat Sequences Double Firing

Hi! I am setting up a sequence however due to it requiring me to create a “flow” for every message I am having troubles on what trigger to choose. I can’t choose “subscribed to sequence” because this causes a double firing in messages. Anyone know how I go about this? 

153
rogerioaraujo
Rachid13
Rachid13
asked in General Q&A
Problems connecting Instagram

Hello,I can't link my account to Instagram.I was already using it at the time, but now I can't renew the connection. In Instagram, the connection to Manychat is shown as active. I am stuck at the screen where I can click on “Send request / Request sent”, which I have done. But it doesn't go any further.What can I do?My email account is djabout13@gmail.com and my Instagram channel is word.media.social.FYI: Copy&Content is actually the same account, I just changed the name.Thank you very much Best regardsRachid

283
eyeam9
Homesite
HomesiteChat Surfer
asked in General Q&A
new Whatsapp number with Florida area code.

Hello,  How can i get a new Whatsapp number through ManyChat that has a Florida area code?

110
Homesite
Bettina-Kira
Bettina-Kira
asked in General Q&A
Advice on issue with my Instagram Comment Automation

👋 Hi everyone—hoping someone here can help!I’m experiencing an issue with my Instagram Comment Automation, and would appreciate any advice or insight.Here’s what I have set up: My Facebook Page (Aurras Transformation) and Instagram Business Account (@aurrastransformation) are fully connected. I have Full Admin Access to both the Page and the Business Manager. I created an automation triggered by a keyword in Instagram comments. I tested two versions:1️⃣ A DM with a direct link.-- nothing will arrive on the other side. 2️⃣ A DM with a button (e.g., “Send me the link”) to trigger a follow-up message.✅ When someone comments the keyword, the first message is delivered successfully in Instagram Direct Messages.❌ However, when I (or my test account) click the button in that message, nothing happens—no further message is sent.In ManyChat Live Chat, I can see the button click was recorded, but no automation continues.I have confirmed: All flows are published. The button actions are set

12
Fabio Gaulke
ColdBrew AI
ColdBrew AIUp-and-Comer
posted in General Q&A
Instagram Ad trigger - manychat not showing as partner app in ad manager

I already went through this in detail: https://help.manychat.com/hc/en-us/articles/14281321942428-Instagram-Ads-Trigger#h_01J5X89X1VV5ZEZYGZQG65X1FH The instagram ad trigger is working and is live. It has the quick reply and works. When I come to integrate with the facebook ad manager however it does not show manychat under the partner apps.  I'm basically having the same problem highlighted here: https://community.manychat.com/general-q-a-43/partner-apps-not-available-as-option-during-ad-creation-4973?postid=15731#post15731 Any fix? 

131
Fabio Gaulke
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