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Erick Sampaio

asked in Manychaters em Português

EugenGUp-and-Comer

asked in General Q&A

How to tracking conversions?

Hey guys, I want to track conversion events. E.g. a person is clicking on the button in the conversation and is on the landing page, subscribes, but don’t join the webinar.How I can do this?As I understood the pixel is not working anymore? I have to do this through Meta Business Manager? There I get “invalid credentials”, but I follow the manychat tutorial and copy the right token and ID out of meta BM…Can you please help me out here?

2 days ago

pamela

asked in General Q&A

META Invalid Conversions API Credentials

I am unable to configure the Goal Conversions API. I followed Manychat's step-by-step instructions to configure it, but every time I enter my Data Set ID and the Token generated by META, it always gives an error saying “Invalid conversion API credentials”. How to solve this problem?

2 days ago

Jana

asked in General Q&A

disconnect instagram to replace

I connected my backup instagram account,and want to delete to use manychat on my main account.(both are on same credentials) but can’t find where to do that. In channels or settings there’s no option to disconnect. so annoying!! any help will be appreciated thanks!

3 days ago

jhonatanjimenez

asked in Chatboteros en Español

Envío más de un mensaje en instagram

Flujo de trabajo para implementar el assitants OpenIa Tengo una consulta. He desarrollado un flujo de trabajo para una conversación en Instagram la cual va a ser atendida por un Assistant de OpenAI, con su propia base de conocimientos. La conexión al asistente de OpenAI la hago mediante Replit, que es un webservice hecho en Python, que luego conecto mediante peticiones externas a Manychat. Mi pregunta es si sería posible hacer que el asistente tuviera la capacidad de gestionar más de un mensaje del usuario a la vez, ya que he visto a una persona que fue capaz de hacerlo.Porque la función actual es que si envió un mensaje el chatbot lo procesa, hasta que no llega la respuesta no gestiona los siguientes mensajes que envía el usuario

3 days ago

gildsonsoares

asked in General Q&A

WhatsApp verification: do I need a website?

In order to register a number with Meta and have it verified, I need to have my own website. Or can I use my Instagram as a "website"?

3 days ago

mariotayahUp-and-Comer

asked in Manychaters em Português

Problem to connect Instagram

Olá a todos!Sou novo por aqui... estou tendo problemas ao conectar a conta do Instagram no Manychat.1- ele pede pra logar no Facebook, isso deu certo.2- Em seguida ele pede pra conectar tbm o Instagram. Eu coloco as credenciais e aparentemente funciona.3- quando deveria finalizar e voltar pra tela do Manychat, nada acontece. Alguém passou por algo parecido?

3 days ago

Sonia

asked in Manychaters em Português

Erro ao conectar conta do Instagram

Bom dia! Sou nova na plataforma. Fiz o meu cadastro e vinculei minha conta do Facebook. Ao conectar minha conta do Instagram, que está vinculada à Página do Facebook já conectada, não consigo. Aparece um erro. A conta do Instagram aparece para eu conectar, mas no momento que vou fazê-lo, não consigo. Alguém pode me ajudar?

3 days ago

Marco GallardoUp-and-Comer

asked in Chatboteros en Español

Verifica tu dirección de correo electrónico

Porque siempre que entro a mi cuenta me solicita verificar mi correo electronico y me bloque la pantalla con un modal?

3 days ago

CJ EATSUp-and-Comer

asked in General Q&A

Instagram Automations stopped working?

Are Instagram automations down for anyone else? I posted on IG Reels today like normal (I’ve been using Manychat for about 2 weeks with no issues), and today the DMs were not triggering.Is anyone else having issues with Manychat today?

3 days ago

Ohadhadar

asked in General Q&A

Finding contact with "whatsapp_phone" field

Hi :)I’m sending a request to Manychat to create a WhatsApp Contact. If the contact already exists, I receive a 400 (makes sense). The thing I can’t seem to understand is how do I update a contact that already exists and only has a “whatsapp_phone” as a field I can refer to. I can’t use the findBySystemField request to find the ID (because the contact doesn’t have a phone or email in Manychat) and I can’t update the contact without the ID.Please help!Thanks

3 days ago

Proulx82

asked in General Q&A

Can’t set up campain!

I joined the other day and I have loved the “set up campaign” for my Instagram posts. I create teacher resources and setting this automatic response, with the link to the resource, has saved me hours. I tried setting more up today and was able to do a handful and then it started saying I need “pro features”. Is there a limit to how many campaigns I can set up on the free account!?

3 days ago

kylechanfxUp-and-Comer

asked in General Q&A

Need help with ManyChat setup

Hello! Would a support member or a community member be kind enough to hop on a call to help me setup the automations on Manychat? Right now I’m doing this script:Comment “word” for resource!They comment then get the resource, but then that’s all that happens. I want to create an automation that will followup with these leads even AFTER I send the resource so I can ultimately convert them to paying customers or at least join my community to potentially convert later. It would also be cool if Manychat allows me to do automated replies to common questions which I would love to setup as well. I get the question of “how do I start day trading” very often. I would love to learn more about the capabilities of manychat on a call and I appreciate your help.

3 days ago

barmany35

asked in General Q&A

Manychat AI affliate earnings

Do I receive additional affiliate earnings if the person I’ve referred subscribes to Manychat AI?

3 days ago

Salminenfoods

asked in General Q&A

Delay on comment and DM

Hi guys!Just set up my first automation and it works as planned.It’s an automation to send a DM when a user comments a trigger word.But, is there a way to make it not look so “robotic” by setting a delay in both the comment reply and the DM? Like a few minutes after would be great.

3 days ago

JuanestUp-and-Comer

asked in Chatboteros en Español

Iniciar conversación de Whatsapp desde Manychat

Hola…Tenemos una cuenta de Manychat, a través de la cual desarrollamos un bot de Whatsapp.El bot actualmente funciona y se activa cuando una persona escribe algún mensaje a la línea de Whatsapp.Nos gustaría tener la posibilidad de enviar mensajes a contactos específicos de Whatsapp desde Manychat.Es decir, poder iniciar la conversación o el chat de Whatsapp nosotros mismos con Manychat, y no esperar a que el usuario active el bot.¿Cómo lo logramos? ¿Por medio de broadcasts?¿De qué manera podemos iniciar la conversación con el usuario?Gracias.

3 days ago

akapitUp-and-Comer

asked in Chatboteros en Español

Error cuando contacto unsuscribed quiere volver

¡Hola a todos! Tengo una automatización en Make que se encarga de registrar a todos los que se suscriben a mis webinars. Parte del proceso incluye suscribirlos a mi ManyChat para que reciban recordatorios con el enlace y horario del evento. Primero, busco si el usuario existe en mi ManyChat usando ‘find subscriber by custom field’, pero no hay forma de buscarlo por ID de WhatsApp. El problema surge cuando un usuario que ya existía antes y que hizo opt-out quiere volver, y el sistema no lo encuentra. Al no encontrarlo, tampoco lo logra crear (es como si no existiera). Por lo tanto, intenta crearlo de nuevo, pero ManyChat dice que ya existe un WhatsApp con ese número. ¿Cuál sería una forma correcta de tratar este escenario en ManyChat? ¡Gracias de antemano!

3 days ago

Cynsama

asked in Chatboteros en Español

ERROR NOTIFICACION PARA TODOS LOS MIEMBROS

Hola!!Tenemos automatizados los mensajes a cada miembro del equipo según la población que les corresponde (a través de las palabras clave). Cuando el cliente abre whatsapp para preguntar sobre servicios, automaticamente se le asigna el mensaje al proveedor de la población en concreto, pero, lo que nos hemos dado cuenta, es que la notificación de nuevo mensaje le llega a todos los miembros del equipo de manychat aunque no sea de su población. (por ejemplo, adjunto fotografía donde a esta persona se le notifica un mensaje de Tijuana pero ella es de Ciudad de Mexico), ¿como podríamos hacer para que no le llegue la notificación de la ciudad o población que no corresponde?

3 days ago

rauldiasUp-and-Comer

asked in General Q&A

How to update the profile picture in Whatsapp acount made by Manychat

I need help to update my Whatsapp Icon/ profile picture. In the section channels > whatsapp, there is a way to upload a photo, but it dissapears when i refresh the page or change to another section. Please help!

2 months ago

Brent84Up-and-Comer

asked in General Q&A

Automated DM's Suddenly Not Displaying Full Text

I have been using ManyChat PRO during the 14-day trial and last week, everything regarding automations was working amazingly well, that is until Tuesday when the automated replies began to get completely chopped after the first sentence?Is there a reason why my automated replies are now being shortened to just a few words? Is there anything on my end I need to change to not have this problem happen? Thanks in advance for any help :)

22 days ago

CristianFB

asked in Chatboteros en Español

Gestionar Leads

Hola comunidad buenas tardes!Como se hace para gestionar los leads para darles orden y prioridad? Es decir que si hable hoy con algunos leads, agendarme los dias que tengo que hablarlos de vuelta o priorizar los leads de mas importancia Gracias!

3 days ago

Riel le RouxUp-and-Comer

asked in General Q&A

Sending a support message to clients without useing template

Good day,We do fibre support and I need to contact clients to request different information, is there a way to contact them without send a template and then asking what you need ?Kind regards

3 days ago

Carlos WilliamUp-and-Comer

asked in General Q&A

Help Many Chat send auto message

My Many Chat account run k automation proper working but i use booking a call button and link booking calendar attaced look like “https://www.coreglobalcredit.com/booking” and then same time 1 another message send look like “Book a Call: https://www.coreglobalcredit.com/booking If you are interested in our 4 Day Deletion Hack ebook click here: https://www.coreglobalcredit.com/ebook”please check my this workflow name “3 favorite credit dispute letters New Worflow” and let me know.

3 days ago

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