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1233 Topics

fcsoares86
fcsoares86Up-and-Comer
asked in Manychaters em Português

Acionar API através de um Gatilho de TAG

Meu cenário:Manychat → bot de resposta inicial → abre chat → conversa com humano → humano seleciona TAG de funil de vendas.Criei uma automação para com o gatilho do nome da tag, adicionar um campo personalizado de etapa de funil ex: Fechamento e posteriormente enviar via API para o WEBHOOK personalizado do MAKE (não é para o widget do manychat do make). Porém ao selecionar a tag, a api não é acionada, apenas o gatilho.Já tentei inúmeras vezes, mas não dispara a api se eu selecionar manual, as vezes se estiver no fluxo do bot funciona, mas não é sempre...

5
fcsoares86
16 hours ago
TomasFalchini
TomasFalchini
asked in General Q&A

Need help with handling user responses in WhatsApp bot

Hello everyone,I'm currently working on a WhatsApp bot where users can select options from buttons or a list. However, I'm encountering an issue when users respond with something other than the provided options. Specifically, I'm struggling with how to handle the situation when a user inputs an unexpected response, without causing an infinite loop.Here's the scenario: I've implemented buttons or a list of options for users to choose from. But if a user responds with something different, how can I prompt them to choose one of the available options without getting stuck in a loop? When i use “next step”, it creates an infinite loop.I've considered adding a response to handle unexpected inputs, but I'm concerned that this might create an infinite loop if the user continues to input unexpected responses.Has anyone encountered a similar issue or have any suggestions on how to effectively handle this situation?

1
Gustavo Boregio
17 hours ago
veronica.desanmartin
veronica.desanmartinChat Surfer
asked in Chatboteros en Español

Flujo a quienes no visitaron thank you page

Hola! He creado una Conversion para quienes han visitado la THANK YOU PAGE de un lead magnet. Desde ahí puedo enviar un flujo dando la bienvenida.Hasta ahi voy bien.Ahora… lo que quiero hacer es lo siguiente. Se envia el link para suscribirse, la persona visita pero no se suscibe o no visita. Lo que quiero a las xhs mandarle un recordatorio que no lo hizo. Como puedo hacer eso? Gracias! 

4
Gustavo Boregio
17 hours ago
rafaelmuniz
rafaelmunizUp-and-Comer
asked in Manychaters em Português

Sem fundos para enviar mensagens pelo Whatsapp

Pessoal, boa noite. Estou recebendo mensagens do ManyChat informando que eu não tenho fundos para enviar meus templates aprovados. Só que pelo que entendo, eu tenho direito a abrir 1.000 conversas por mês pela meta.   Olhando a central da meta, consta que só enviei 12 mensagens.  Alguém consegue me ajudar com isso?

2
Digitalmateus
17 hours ago
TUBA KOCAMAN
TUBA KOCAMAN
asked in General Q&A

FATURA

Why doesn't the people counter reset even though I pay the bill? Continuing high prices

0
TUBA KOCAMAN
18 hours ago
I
im_abh
asked in General Q&A

Custom Field Creation

I am adding an option for user to choose in mcq like:30 L - 40 L40 l - 50 LBut I am not able to create a custom field for that option and to fetch data in google sheet

0
I
21 hours ago
Diana
Diana
asked in General Q&A

How to make referal bot ?

Hello!I need to make a referral bot, how can I do this in Manychat?Are there some instructions?

0
Diana
23 hours ago
Enrique
Enrique
asked in Chatboteros en Español

Límite de contactos

¿Que sucede con los contactos en Manychat una vez llegue al límite?

1
Gustavo Boregio
1 day ago
BRG
BRG
asked in Watercooler community chat

+ Social

I have the Pro version, is it possible to add more than one Instagram channel?If it's possible, is there a guide or video on how to do this? Thank you. 

1
Gustavo Boregio
1 day ago
F
FrankRising Conversationalist
asked in General Q&A

Paypal Payment Methods

Hi Everyone! I’m using the Paypal Integration for selling an Ebook. I have an issue that here in Austria, one of the payment methods (Sofort) is not directly charged like a Credit Card, so Paypal doesn’t send the webhook, and Manychat can’t send the product that has been bought. The product is paid, but it only takes a bit of more time before the money is transfered to the Paypal account. I would like to disable this Payment method in the smart button or let Manychat react to another webhook so that the customer directly get the product. I can’t find this solution anywhere in the dashboard or somewhere else. Does anyone has an idea how to fix this? Thanks a lot for your help! 

5
Aleksandra
1 day ago
mbomabe
mbomabe
asked in General Q&A

Integration Instagram x ChatGPT

Hi there. I’m using the new option “ChatGTP” in Action Task, instead using the External Query ( using json ). But there isn’t a field to inform the Assistant ID, only the API Key. So, I can’t connect my assistant threads with ChatGPT. Anyone knows how to set the Assistant ID ? I setup this window in ManyChat: Regards 

7
Gustavo Boregio
1 day ago
arnaudalmau
arnaudalmau
asked in Chatboteros en Español

mensaje de error

Porfavor ayudarme a solucionar este mensaje de error, cuando quiero seleccionar el Reels que quiero escojer para que me automatice los comentarios: La automatización no funcionará si impulsas esta publicación o Reel.

1
quemasangre83
1 day ago
Starting Step Conversion metri
Starting Step Conversion metri
asked in General Q&A

Starter Step Metrics | CTR??

Hi Folks Does anybody know why my ‘starter step’ conversion metrics show63% Click rate 1% CTR rateWhat is the difference between these 2 metrics?Screenshot: https://d.pr/i/jlvjAAThanks in advance!CheersDan

1
Mindlatam
1 day ago
quinntempest
quinntempest
asked in General Q&A

Affiliate program sign-up issues

Has anyone else successfully signed up for the Manychat affiliate program? I submitted multiple applications through PartnerStack and it just disappears and I never get communication about it.

0
quinntempest
1 day ago
Mona
MonaUp-and-Comer
asked in General Q&A

Conversation starters are live, but not showing

Manychat is connected to both Insta and FB, and the Converstation starters are live/published, but they don’t show on either when people go to my DMs. How do I fix this, what do I need to look for?

2
Mona
1 day ago
deividvs
deividvs
asked in General Q&A

Connection goes down all the time

Hi there! Every time my bot is activated, the connection with ManyChat goes down. This happens consistently, and I have to update Instagram permissions each time. But this week it's even worse! I can't keep doing this constantly. Does anyone know how to fix this?Olá Pessoal. Toda hora que meu bot é ativado a conexão com o manychat cai. Isso está acontecendo frequentemente e eu tenho que atualizar as permissões toda hora. Essa semana está cada vez pior. Eu nao posso continuar fazendo isso constantemente!Alguem sabe como resolver isso?

0
deividvs
1 day ago
Telessauders
Telessauders
asked in Manychaters em Português

Bloqueio da conta do Facebook

A conta do Telessauders do Facebook foi bloqueada, e como sendo uma conta institucional não temos como comprovar através da identidade, algo que o Facebook pede. O bloqueio vaio através do Manychat, talvez porque ainda não tivesse atualizado as permissões que o Facebook pede.Já tentei buscar diversas formas de tentar resolver com o Facebook mas não consegui, pois no site de ajuda pede para logar sendo que a conta está bloqueada.  Não achei nenhum número ou e-mail para tentar resolver com o Facebook, fiz uma reclamação no reclame aqui e eles não respondem também. E preciso ativar novamente a conta do Facebook para que o Manychat volte a funcionar! Alguém já esteve nessa situação sabe como me ajudar a resolver, preciso resolver com o Facebook ou com o Manychat? 

0
Telessauders
1 day ago
Raquel Candeias
Manychat Team Member
Raquel CandeiasManychat Team Member
posted in Watercooler community chat

Hi! I'm the new Manychat's Community Manager

Hi everyone! 👋 Happy Monday! I’m excited to introduce myself: I’m Raquel, originally from Lisbon, Portugal, and now based in Amsterdam, Netherlands. I’ve recently joined Manychat as a Community Manager, working closely with Marina. I’m passionate about creating inclusive and valuable community opportunities, and I’m excited to meet all the Manychat users! In my free time, you can find me reading in a park or making ceramics in my home studio. Feel free to get in touch with me in English or Portuguese.  🤗

1
Marina
Manychat Team Member
2 days ago
Happyhungrylittles
HappyhungrylittlesUp-and-Comer
asked in General Q&A

no matter what i do, i cant seem to upgrade

I’ve been using manychat pro but I got a new credit card. Because of this, my Manychat was removed from pro and is now basic. I can’t for the life of me find how to upgrade. Idk if it is a glitch, but there is no option anywhere to do it. Can anyone help with this? 

5
Gustavo Boregio
2 days ago
Softrefine SWD
Softrefine SWDUp-and-Comer
asked in General Q&A

Set Delay duration of less than 24 hours for delivering the next messages

Why it show error “Set Delay duration of less than 24 hours for delivering the next messages”. I set the delay of 3 Days but it not working. I metion the image below it show error like these one.  

1
Gustavo Boregio
2 days ago
The Collective
The Collective
asked in General Q&A

Content move from one many Chat to another Many chat account

Hi,Can we move all content automation contacts data from one many chat account to another account. If yes then how  ?

1
Gustavo Boregio
2 days ago
Outstanding Solutions
Outstanding Solutions
asked in General Q&A

How to disconnect Gmail from my Sign in options?

Manychat provides 4 different methods to sign in, but once connected to any method I can’t remove or disconnect it I need to disconnect signing in via Gmail how can I do it please?

0
Outstanding Solutions
2 days ago
Mohammed redha
Mohammed redhaUp-and-Comer
posted in General Q&A

Set up campgain is lost

Can not find it

1
Mohammed redha
2 days ago
Joseph Silva
Joseph Silva
asked in General Q&A

I need help adding audio

I'm trying to upload an M4A file for automation, but the system is recognizing it as an MP4 and giving an error : Unsupported 'mp4' format. You can use 'wav', 'x-wav', 'm4a', 'x-m4a'.

5
oarielgoncalves
2 days ago
ksurvila
ksurvila
asked in General Q&A

I Need Help With My Live Bot Chat

So I only have 1 automation on my dashboard, but whenever someone DM’s my IG, doesn’t matter what, it sends out an Auto DM telling people to send their e-mail. Now, I remember writing this flow but I have deleted it I’ve tried multiple times to click ‘refresh instagram permissions’ in case it was stuck, but it still says the same. I’ve tried everything and have searched everywhere, with no help to be found. Any ideas what I should be doing? Note: The 1 automation has nothing to do with the DM, it’s a comment flow

0
ksurvila
2 days ago
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