Code of conduct
Changelog
Ideas

Home
Ask the Community

Ask the Community

Do you have a question about Manychat? Try searching here.

1237 Topics

Recently active

Most replies Most views Newest first

RichieConnUp-and-Comer

asked in General Q&A

Scalable Pricing - Automatic Debit or will we be notified before it the amount is Debited?

Hello!We are planning on upgrading to the “Pro Version” and starting with a free trial of Manychat by purchasing the $25 option. Suppose we exceed 2500 contacts, and say we made contacts of 3000 in that same month, will $45 be automatically debited through the credit card (as it is a card from the US), or will we be notified before it gets debited? Also, can we choose a $45 plan directly? Or should we compulsorily start from $25?We haven’t proceeded with the payment, but while we were proceeding for our payment, we didn’t have an option to choose for the $45 version, and also it just asks for our card details which is confusing. If we have clarity on this, we’d like to directly go for the $45 payment instead of the $25. Please clarify. Thanks.

4 days ago

TAU Research Team

asked in General Q&A

Issues With Whatsapp Connection After Aborting Process

Hello There!I want to Integrate ManyChat with Whatsapp.I have already connected a verified business meta page, bought a phone number, and did all the other necessary requisitions.I have initiated the process of setting up a Whatsapp bot and stopped in the middle of the process (the part where you pick the bot’s name).Now I want to continue with the setup process but when I try to re-open the Whatsapp setup process I get a blank page.I tried to connect to Whatsapp by clicking:Settings → Whatsapp (under “Channels”) → ConnectI don’t understand what causes this issue but I’m currently stuck and cannot proceed (or even begin) developing the bot. My screen after clicking “Connect”

4 days ago

fabio souza1Up-and-Comer

asked in Manychaters em Português

Instagram '' as promoções foi desativadas, sua conta foi restringida

ola preciso de ajudar não estou conseguindo conectar meu instagram no manychat, conectei meu instagram na business manager do facebook e a business manager foi bloqueada com instagram dentro e nao consigo remover, aparece no meu perfil do instagram sua isso ‘’ as promoções estão desabilitadas, sua conta foi restringida por causa disso nao consigo conectar ao manychat me ajudem..

4 days ago

aykiri

asked in General Q&A

Why did the automation trigger work for the previous comments but not for the last 5 comments?

Why did the automation trigger work for the previous comments but not for the last 5 comments?instagram reels post trigger automation.I reconnect for permisson.

4 days ago

SkipBelcher

asked in General Q&A

BB 7.0 duplicate removal and BB AI 2.0 installation.

Dazed & Confused! Hello Everyone, Skip Belcher here. I am a retired K9 S&R Captain, and a little lost in this grid! I've downloaded Botbuilder Core 7.0 twice (2X) but not Botbuilder AI 2.0! Can I get some help on to correct this?

4 days ago

Alexis

asked in General Q&A

How can I store the last comment from a user?

I have this automation flow that triggers on each comment on posts or reels. I would like to store the comment itself as a contact property that I will process later on.Does someone know how to do that? Manychat must have this data as it can trigger the automation when the comment is posted, but for some reason I don’t know how to access the valueMany thanks! ☺️

4 days ago

Batu

asked in General Q&A

I unsubscribed but still getting charged

I have unsubscribed almost couple months ago but still manychat charges for it. What do you guys think? Thank you

4 days ago

Kursy39

posted in Watercooler community chat

Competitions using Manychat

HI all, I am setting up a Win a Rug competition using Manychat. We have done many comps over the years but Manychat seems like we can make this much more personalised and engaging than before, as well as collect emails. Has anyone had much success with something like this? thanks! Kura

4 days ago

ederntjw

asked in General Q&A

IG Comment - Auto DM and reply doesn't work the second time

Hey everyone, i noticed that once a contact has commented once, they cannot comment again the same trigger word to get the auto reply. it will only work once per post… is there a fix so that no matter how many times they comment, they will still get the automation?

4 days ago

Faceless.JasminUp-and-Comer

asked in General Q&A

Half of my Text is missing

half of my dm response is missing. i dont know why. i changed the text often but nothing is working

4 days ago

Page 4 / 50

Terms & Conditions Cookie settings

Sign up

Already have an account? Login

Welcome to the Manychat Community!

Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.

Username or e-mail

Back to overview

Scanning file for viruses.

Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.

This file cannot be downloaded

Sorry, our virus scanner detected that this file isn't safe to download.