Changelog
Ideas
Events

2024 in Review: Top Manychat Product Updates

7 days ago

Home
Ask the community

Ask the community

Do you have a question about Manychat? Try searching here.

2658 Topics

Most replies

Most views

Newest first

zel123Channel Explorer

asked in General Q&A

How can I prevent clicking a button continuously? [HELP]

How can I prevent clicking a button continuously? I want the test button to be clicked only once.

Setup a second automation to deliver a free ebook.

In the Welcome message, I setup an automation to deliver 2 links to purchase a product. Now I want to add a second automation to it to deliver a free ebook that is related to the product. I want to setup an optin to collect emails and then have the pdf sent directly to the DM and the email address. I’m stuck on setting up the optin automation…..actually the whole funnel for it. I know I need to put the pdf in Google drive to link.

1340

8 months ago

myvillacityUp-and-Comer

asked in General Q&A

How Can I fix it I'm living in Turkey!

Your message could not be delivered. This business can't chat with phone numbers with your country code.تعذّر تسليم رسالتك. لا يمكن لهذا النشاط التجاري الدردشة مع أرقام هواتف تحمل رمز بلدك.پیام شما نمی‌تواند رسانده شود. این کسب‌وکار نمی‌تواند با شماره تلفن‌هایی که دارای کد کشور شما هستند، گفتگو کند.Не удалось доставить ваше сообщение. Эта компания не может вести чат с телефонными номерами с кодом вашей страны.Mesajınız teslim edilemedi. Bu işletme, ülkenizin telefon koduna sahip telefon numaralarıyla sohbet edemiyor.

ManyChat - Automatization of comments.

Hello. We made automatization on comments with special words in Facebook.But the Manychat answering on the comments only that was leaven under the poston the page. If this post reposted to another group and people are leaving there comments, automatization not started and not answering to the people! We choiced options:1) When the follower leaving comment under the “ ANY PUBLICATION” and comment contains special word !2) We turned on and off the option "Track first level comments" In both cases, nothing changes!How to solve this problem ?

220

8 months ago

DeborahUp-and-Comer

asked in General Q&A

Cannot create simple automation (comment -> DM) Am i doing something wrong?

When trying to save i get this error. I want to send a DM when user comments something that contains “Example”. Connected with this trigger there is only a send message instagram action, that is giving me this warning. I Do not want to send a comment reply, i want to send a DM, but i cant publish since i am getting this error.

Why aren't my automations working?

I cant connect my IG Account

I have been trying for 2 days to try to connect this which seems like it should be so simple. I have a Facebook page that I am admin for, it takes me to the steps where is shows my IG account and my FB page, it gave me a message saying you’ve now linked Mnaychat to FB but then in the review connection section in FB, when I try to do that I get an error that says You must be an admin of this associated Page’s business in Business Manager to confirm the IG account. But I am… so frustrated and ANY help would be greatly appreciated.

I have my IG set up so my product link goes out when someone types in my keywords but I can’t seem to figure out how to do that on FB. Help!

191

8 months ago

Mvrk23tUp-and-Comer

asked in General Q&A

Notify Admins Not Working

Dear All, I need your help. All of my Actions for Notify Admins does not have the options section where I can designate who will get the notification and how the notification will be sent.However, I can copy a previous Action for Notify Admins from another flow and everything works properly.I have sent a ticket to Manychat for help...and of course there has been no response. I have read the fix the Manychat recommends and have watched several videos to see if I was missing anything I have deleted and updated the notification email. I have refreshed permissions numerous times. I have deleted the cookies on all browsers, ie. Firefox, Chrome, Safari (I originally saw this issue on Firefox and have subsequently verified the same issue on the other browsers) I have refreshed the Manychat page numerous times I have run a virus scan on my macI need help! I have exhausted all the things that I know how to do.Thank you in advance.Kind regards,Skip

231

8 months ago

zel123Channel Explorer

asked in General Q&A

How can I follow people who send messages?

When people message me, I want to follow them. How could I not do this?

How to Track Meta Ads?

Hi, everybody. I run a retail shop and we’re having some trouble to identify witch ad brought a customer to our whatsapp, instagram and facebook account. While on meta platform the message come like this:We don’t have this record on the manychat’s platform. How can we get the ad id or another info to track from wich ad this customer came?

490

8 months ago

ItsTheRealDTUp-and-Comer

asked in General Q&A

Expired Subscription List Opt-Ins

Cant figure out how to delete my question here. I figured it out

190

8 months ago

KielfigueroaUp-and-Comer

asked in General Q&A

can't send message on my fb channel

Hey there! I'm having trouble with my Facebook channel. I can't seem to send messages to ManyChat, and most of the inquiries are showing up as unknown contacts. I've tried refreshing the permissions, but it's not working. Oddly enough, my Instagram channel is running smoothly. Any help would be greatly appreciated!

stripe payment links and manychat integrations

I have automation to sell product and after I send stripe payment link from that I will redirect to Instagram chat section so how can I continue chat after that

gerarcatUp-and-Comer

is it possible to import or create my custom emojis in manychat??

120

8 months ago

AHxHUp-and-Comer

asked in General Q&A

Why am I getting double responses?

160

8 months ago

Malena LampazziUp-and-Comer

asked in General Q&A

My trigger doesn´t work

Hi guys!! I really need help here.. Sorry for my bad englishI´m trying to use the trigger “apply tag to a contact” but the automation doesn´t start. ¿Do you know why?Thanks!!

250

8 months ago

rafael razicoUp-and-Comer

asked in General Q&A

nao consigo excluir contatos de nao inscritos

Eu tento apagar os contatos dos não inscritos, mas eles continuam lá, só consigo apagar os contatos dos inscritos, não tem como apagar os contatos dos não inscritos?na verdade eu consigo excluir de um por um, mas quando eu tento fazer em massa não apaga?não tem como apagar um por um é muita gente.

750

8 months ago

rafael razicoUp-and-Comer

asked in General Q&A

eu pago pelos contatos não inscritos ou apenas pelos inscritos?

Gostaria de tirar essa dúvida, porque eu não consigo apagar os contatos não inscritos somente os inscritos, eu pago pelos contatos não inscritos e eles são contabilizados por exemplo no meu plano pro de 500 contatos?

I have an automation set up and I tested it multiple different ways and noticed if I do not click on the button to go to an outside link that message gets sent twice. If I do click the button everything works as it should. How do we stop the message from being sent if they don’t click on the button in the message? The ones “circled” below are the ones firing off twice - these are also linked to outside links such as facebook group, addevent calendar, and a meditation.

automatic chatbot after entry in the funnel (clickfunnels)?

Hello everyone,I have a question for the community, is it possible to create a chatbot that automatically contacts the lead who has registered with us in the funnel (clickfunnel) via Whatsapp, SMS & e-mail?Many thanks in advance.Best regardsMaurice

please help! Im newbie and the automations do not reach comments

There’s some comments that doesn’t get the replay and the link via DMwhy is that?

How to remove "Automation powered by manychat"

Hi,I have set up an automated acknowledge for messages on Instagram, and every time “Automation powered by manychat” is added and I cannot remove it in my settings on manychat (or I haven’t found a way to do so).It just looks very unprofessional to me, if I send an acknowledge to clients I work with.I’ve seen other accounts use automation and they don’t have this extra comment added.Is there even a way to remove this notification, if I use a free account?If yes, please let me know if you know how to remove it. :) Thank you.Kind regardsTina

29741

8 months ago

Softrefine SWDUp-and-Comer

asked in General Q&A

Messenger Update Inquiry(Facebook Messenger Bot 24-Hour Rule)

I have a quick question about the recent Messenger update from March 4, 2020.I understand that if a user doesn't respond within 24 hours, bot messages aren't supported. I noticed there are two message options: within the 24-hour window and outside it. Will the second option meet our needs?Thanks in advance for your help!

270

8 months ago

ALPHAUp-and-Comer

asked in General Q&A

How do I stop automation DMs from going into my Primary DMs on Instagram?

I want them to go into my General DMs. This is because I have push notifications turned on for my primary DM’s and don't want my phone to buzz every few seconds. Would greatly appreciate some help.

3843

8 months ago

Page 88 / 107

Community Terms & Conditions Cookie settings

Sign up

Already have an account? Login

Welcome to the Manychat Community!

Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.

Enter your e-mail address

Back to overview

Scanning file for viruses.

Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.

This file cannot be downloaded

Sorry, our virus scanner detected that this file isn't safe to download.