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jpdf_saver

asked in General Q&A

How to Track Meta Ads?

Hi, everybody. I run a retail shop and we’re having some trouble to identify witch ad brought a customer to our whatsapp, instagram and facebook account. While on meta platform the message come like this:We don’t have this record on the manychat’s platform. How can we get the ad id or another info to track from wich ad this customer came?

Expired Subscription List Opt-Ins

Cant figure out how to delete my question here. I figured it out

180

7 months ago

KielfigueroaUp-and-Comer

asked in General Q&A

can't send message on my fb channel

Hey there! I'm having trouble with my Facebook channel. I can't seem to send messages to ManyChat, and most of the inquiries are showing up as unknown contacts. I've tried refreshing the permissions, but it's not working. Oddly enough, my Instagram channel is running smoothly. Any help would be greatly appreciated!

stripe payment links and manychat integrations

I have automation to sell product and after I send stripe payment link from that I will redirect to Instagram chat section so how can I continue chat after that

gerarcatUp-and-Comer

is it possible to import or create my custom emojis in manychat??

100

7 months ago

AHxHUp-and-Comer

asked in General Q&A

Why am I getting double responses?

160

7 months ago

Malena LampazziUp-and-Comer

asked in Chatboteros en Español

No funciona el disparados "Añadir etiqueta"

Hola a todos! Estoy intentado usar como disparador la opción de “Agregar etiqueta al contacto” de la parte de eventos de contacto, pero cuando voy a mis contactos, les agrego la etiqueta, no funciona, no se dispara. ¿Saben por que puede ser? ¿Que estoy haciendo mal?Por favor, necesito ayuda.Gracias!!

240

7 months ago

Malena LampazziUp-and-Comer

asked in General Q&A

My trigger doesn´t work

Hi guys!! I really need help here.. Sorry for my bad englishI´m trying to use the trigger “apply tag to a contact” but the automation doesn´t start. ¿Do you know why?Thanks!!

250

7 months ago

Gustavo BoregioManychat Community Moderator

posted in Chatboteros en Español

Cómo Iniciar con Manychat - Podcast

¡Hola, Comunidad Manychat! 🌟Estamos emocionados de anunciar el lanzamiento del Episodio 12 de nuestro podcast: "Cómo Iniciar con Manychat". En este episodio, @josemartinez.co y yo conversamos sobre todo lo que necesitas saber para comenzar con Manychat, ya sea que estés integrándolo en tu negocio o comenzando a ofrecerlo como servicio en tu agencia. 📈Aquí encontrarás:Cómo saber si tu negocio necesita un chatbot o no Cómo empezar de forma efectiva Cómo empezar a ofrecer Manychat a tus clientes actuales (si eres agencia)🔗 Escúchalo ahora en Spotify: https://podcasters.spotify.com/pod/show/gboregio/episodes/Cmo-Iniciar-con-Manychat-e2i1eb8Nos encantaría escuchar tus opiniones y experiencias. ¡Comenta abajo! 👇

1040

7 months ago

rafael razicoUp-and-Comer

asked in General Q&A

nao consigo excluir contatos de nao inscritos

Eu tento apagar os contatos dos não inscritos, mas eles continuam lá, só consigo apagar os contatos dos inscritos, não tem como apagar os contatos dos não inscritos?na verdade eu consigo excluir de um por um, mas quando eu tento fazer em massa não apaga?não tem como apagar um por um é muita gente.

740

7 months ago

rafael razicoUp-and-Comer

asked in General Q&A

eu pago pelos contatos não inscritos ou apenas pelos inscritos?

Gostaria de tirar essa dúvida, porque eu não consigo apagar os contatos não inscritos somente os inscritos, eu pago pelos contatos não inscritos e eles são contabilizados por exemplo no meu plano pro de 500 contatos?

I have an automation set up and I tested it multiple different ways and noticed if I do not click on the button to go to an outside link that message gets sent twice. If I do click the button everything works as it should. How do we stop the message from being sent if they don’t click on the button in the message? The ones “circled” below are the ones firing off twice - these are also linked to outside links such as facebook group, addevent calendar, and a meditation.

automatic chatbot after entry in the funnel (clickfunnels)?

Hello everyone,I have a question for the community, is it possible to create a chatbot that automatically contacts the lead who has registered with us in the funnel (clickfunnel) via Whatsapp, SMS & e-mail?Many thanks in advance.Best regardsMaurice

please help! Im newbie and the automations do not reach comments

There’s some comments that doesn’t get the replay and the link via DMwhy is that?

How to remove "Automation powered by manychat"

Hi,I have set up an automated acknowledge for messages on Instagram, and every time “Automation powered by manychat” is added and I cannot remove it in my settings on manychat (or I haven’t found a way to do so).It just looks very unprofessional to me, if I send an acknowledge to clients I work with.I’ve seen other accounts use automation and they don’t have this extra comment added.Is there even a way to remove this notification, if I use a free account?If yes, please let me know if you know how to remove it. :) Thank you.Kind regardsTina

25961

7 months ago

SILVINA

asked in Chatboteros en Español

CONECTAR MANY CHAT A FACE ADS CON KEYWORS

Hola comunidad, podrán decirme cómo conectar many chat con face ads con keywor? Encuentro tutoriales para conectar a través de json pero eso no va más. Alguien me ayuda por favor?

100

7 months ago

Softrefine SWDUp-and-Comer

asked in General Q&A

Messenger Update Inquiry(Facebook Messenger Bot 24-Hour Rule)

I have a quick question about the recent Messenger update from March 4, 2020.I understand that if a user doesn't respond within 24 hours, bot messages aren't supported. I noticed there are two message options: within the 24-hour window and outside it. Will the second option meet our needs?Thanks in advance for your help!

250

7 months ago

ALPHAUp-and-Comer

asked in General Q&A

How do I stop automation DMs from going into my Primary DMs on Instagram?

I want them to go into my General DMs. This is because I have push notifications turned on for my primary DM’s and don't want my phone to buzz every few seconds. Would greatly appreciate some help.

3523

7 months ago

Andreia R SantosUp-and-Comer

asked in General Q&A

Função DM List

Pessoal, alguém me ajudaria a configurar a função DM List?Eu vi algumas (poucas) pessoas dizendo que usam no Brasil. Ao buscar conteúdo sobre como configurar, somente achei dos EUA, e pelo que vi/entendi, a funcionalidade que eles mostram não está ativa para mim. Alguém sabe algo sobre isso?

Manychat automation sending double messages

Hi, All my Manychat automations has started sending double messages every time they are triggered. Any idea what it is?Even the story mention reply which is a pretty simple flow sends double messages. It was working fine before. Thanks in advance!

ChatGPT Integration Not Working

I've implemented automated workflows that utilize the ChatGPT feature, but I'm encountering an issue where our chatbot isn't triggering as expected. I've conducted some preliminary research within our company to identify any potential API misfires, but I've reached a point where I need additional support to investigate further.These automations have been running smoothly for the past 2-3 months, but recently, they've been consistently failing. Apart from recent updates, there haven't been any significant changes to the overall flow.I would greatly appreciate your assistance in resolving this matter.

Alternative to dynamic blocks on Whatsapp channel

Hi, all. My name is Eduardo, and I’m currently a developer for a small chilean agency that offers services to real estate companies.I’m trying to fetch external data from a CRM to populate a reply . There are indications that this is doable, but I’m stuck because there is not a dynamic block available as a WhatsApp reply. Is there any way to do this via an external request? I’m already formatting the data as the documentation for the dynamic block says, so I only need to show the response on the reply. Best regards, Eduardo.

881

7 months ago

jrpowerUp-and-Comer

asked in General Q&A

Instagram Comments not working

Anyones Instagram comments still not working?ie people comment on post but Manychat doesnt send anything to them..Ive had this problem for over 2 weeks now so annoying.

does many chat slow down your Instagram?

everything on my IG is very very slow since using many chat. i cannot load DMs on instagram, post without the app crashing and it’s frustrating. has this happened to anyone?

Hi there! I was trying to Connect my Instagram channel and an error keeps ocurring. When I login the page refreshes and makes me login again constantly. Does anybody know how to solve this?Thanks!

160

7 months ago

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