Creator conversations

Hi everyone,I've been experiencing an issue since I started using ManyChat, and I'm wondering if anyone else has had the same problem.When people comment on my Instagram post, ManyChat triggers the automation, and they receive the notification saying that I sent them a message. However, when they open the chat, there is no actual message. They just see something like "sent a message," but the message itself never appears, so they can't access the link or continue the conversation.This has happened maaaany times, and people often end up messaging me to tell me they never received anything, even though they got the notification.I'm worried these are just wasted leads because they never get the automated message.Has anyone experienced this before? Is this a known Instagram/ManyChat issue, and is there any way to prevent or fix it?Thanks in advance for any suggestions!

Ei, pessoal! Estou enfrentando um problema técnico com uma automação no ManyChat e preciso de uma ajuda da comunidade:Estou com a automação ajustada e ativa, mas quando alguém comenta a palavra-chave (gatilho de comentário), a automação não envia a mensagem direta (DM), nem responde o comentário.  Estou usando a automasção no  o Tiktok. Alguém poderia me ajudar?

How can i boost my followers and view on Tiktok 

Hi All,I'm testing the Pro trial and have purchased a WhatsApp number through ManyChat.My setup is: The WhatsApp number is connected to my Meta Business account. It is listed as the primary WhatsApp number on my Facebook Page. I receive around 100 WhatsApp messages per day from customers. I created a WhatsApp automation in ManyChat, but I'm only seeing about 3 WhatsApp conversations inside ManyChat. The rest of the messages are not appearing, so the automation isn't responding to most customers.Could you please help me determine why only a small number of conversations are being received by ManyChat?Could you also check: Whether my WhatsApp Business Platform connection is configured correctly. Whether there are any webhook or Meta integration issues. Whether my current plan or trial has any limitations on incoming WhatsApp conversations. Whether another app or integration could be receiving the messages instead of ManyChat. Thank you. I appreciate your help.

Hi everyone! I'm Christian, founder of Integrity444 LTQS.I'm building a content ecosystem focused on emotional intelligence, psycho-spiritual development, and self-mastery. I'm using ManyChat to connect Instagram and Facebook audiences with my YouTube channel, courses, and future community.I'm curious how other creators are using ManyChat to support their growth.Some workflows I'm exploring include:Comment-to-DM automations Follow-before-link delivery Email capture before sending resources YouTube video and playlist promotion Lead magnet delivery Follow-up sequences for people who don't click or respondFor creators already seeing results:What automation has had the biggest impact on your growth? What mistake do you wish you had avoided early on? If you were starting from scratch today, what would you build first?I'd love to learn from your experience and share ideas as I continue growing the Integrity444 LTQS community. Thanks in advance!

Hi everyone, I’m new to ManyChat and setting up automation for Integrity444 LTQS. I want to use Comment-to-DM and lead capture for book promotion, course leads, and community growth on Facebook and Instagram.My main goal is to send people the right link when they comment keywords like BOOK, HEALING, COURSE, or LTQS.Any beginner tips for setting this up correctly, especially around connecting Facebook/Instagram, keywords, and avoiding common mistakes?

Where do I start?  My IG isn’t automated at all.  I’m still doing “link in bio” and don’t want to do that.  I haven’t the foggiest where to start to automate…… honestly would like to hire someone to teach me this.  

Hello, I'm a new musical artist, and within the last 26 days I've got about 75,000 Instagram followers, and a lot of my posts have gone viral. I just signed up to ManyChat, so when they comment the word, I can automatically send them the link to my Spotify. Now it's working very well, but now I'm worried if I will get banned. Is there any way to avoid this, like, would it be better to get Meta Verified as well? Would there be less likely to get banned? The conversions are working very well to get streams on my Spotify, but if there's a risk of getting banned, then I'm going to stop using it.

How do I connect ManyChat with leads coming from my Meta Ads?I’m currently running a campaign which gets them directly to DM for Instagram and Facebook , I have seen users be more interactive when they chat and are easy to convert.Specifically looking for ways to:• Qualify leads inside DMs• Send reminders, offers, or booking links• Improve response rates and conversions• Build a smoother lead nurturing journey from ad → DM → conversionWould love to know the best setup and flow structure for this.

We run interaction ads on Meta for several clients out of Denmark, and our biggest bottleneck is tracking.We need a setup that can document:Number of conversations actually started Which ad drove each conversation CPL at the destination levelEU/GDPR restrictions mean Meta's own reporting isn't usable for us, and we've spoken to most of the tracking providers on the market without finding one that delivers this cleanly.On top of that, a meaningful share of the conversations we do see come from people who clicked the ad by accident and started a chat without any real intent. So even the raw conversation count is inflated, and we need a way to separate genuine leads from noise before we can trust any CPL number.Most of the solutions we've looked at require heavy custom integrations. We're open to integration work, but want to understand what's actually realistic before committing to a build.If you've run a similar setup at scale and cracked tracking beyond Meta's native numbers, I'd love

Hi everyone! I'm a cake artist, educator, and content creator based in Canada. I've grown my audience to over 9,000 followers with millions of views and I'm currently exploring how to use ManyChat more strategically to automate lead generation, workshop registrations, digital product delivery, and customer inquiries.I'd love to hear from experienced ManyChat users:What was the biggest shift that helped you start generating meaningful results with automation?Looking forward to learning from the community and connecting with other creators and service-based businesses.

I have been trying to diagnose my manychats flow for the past week and its driving me insane 😂.Context: I have started a FB page a month and a half ago - grew from 0 to 50k followers & 10m+ views. To monetize the traffic - I started to use manychats keyword trigger from reels/posts.Since in Europe + Japan the Meta Business Suite keyword comment to dm automation is not available - I use manychats for this flow. User comments under reel - dm gets sent.I have tested around 250 contacts so far with only about 5% delivery rate, which signals something structurally wrong. Its within the 24 hour window, no tags applied. I tried reply button + quick reply + long, short, personalised first messages and pretty much doesnt seem to work. Tried first messages without link aswell and still doesnt seem to do the job. Is this something with my FB page that is wrong that they are silently filtering most of my messages as spam? any fix? or is this something geographical I.E - europe gdpr restrictio

Hey Manychat community,I just created a video where I share the best WhatsApp chatbot platforms in 2026.I’ve been creating WhatsApp chatbots for 6 years, used more than 200 chatbot platforms, and reviewed 50 of them on my website.And here’s the thing: There is not one platform that fits every business.Some are great for marketing automation, others are better for AI.Some are perfect for beginners, others are more technical.So in this video, I’ll give you the 6 best WhatsApp chatbot tools and help you pick the one that fits your business.(Of course, Manychat is #1)You can watch it here: Please let me know what you think in the comments 👇

My Auto-DM links from IG comments are not converting into sales. One post for example had 280 sends and 140 clicks but not one sale. This has been happening with all my posts and I don’t know if there is something wrong with my account or if there is a glitch with the app? Note: I do check my links prior to adding them. It’s disappointing that I am paying monthly for this and not seeing anything in return. Can someone please help? 

Running into a frustrating bottleneck with new clients lately and wondering how you guys handle it.I'll spend hours building out a solid comment-to-DM flow. But then the client hands over an IG page that is an absolute graveyard. Im talking 200 followers and maybe one or two likes per post. So we turn the traffic on, real people land on the profile, see it looks completely abandoned and they just bounce. Nobody bothers typing the keyword. The lack of social proof absolutely murders the bot conversion rate.Past few weeks I started forcing a "warm up" phase before I even connect the Manychat triggers. I just use fameviso to throw some engagement at their last few posts so the account doesnt look so embarrassing. As soon as the page looks somewhat active, people actually start commenting and the flows work great.Is anyone else doing this behind the scenes for clients with dead accounts? Im seriously debating just hiding the panel cost inside my onboarding fee from now on. How are you guys

Manychat has amazing CTR compared to other tools, but what sort of percentages are you getting and what are you aiming for? So far I’ve gotten as low as the 40s and as high as the 80s on different flows. Looking for some insight into what you guys are aiming for as I tinker.

The director of G. Martell — awarded Best Music University in Latin America — told me this a few months ago:"More ad spend. More sales reps. Our audience keeps growing. And we still can't hit our targets."It wasn't a demand problem. Not a team problem. Not a product problem.It was a system problem.Leads were coming in. The team was responding. But the inbox doesn't discriminate. The one who's ready to buy waits in line just like the one who's just asking for the price.The best leads waited like everyone else. And while they waited, they went cold.We built their Conversational Revenue System in ManyChat — WhatsApp, Instagram, Messenger. Automatic qualification. Cold lead remarketing. Real attribution.The sales team stopped operating an inbox. They started closing.Six months later: -48% cost per acquisition. +59% in bookings without spending an extra dollar on ads.Not because they got more leads. But because they stopped losing the ones they already had.Is anyone else working with busine

I recently implemented a Manychat automation for a client that generated: 3,803 sends 3,619 unique users 3,152 email leads But what made this work wasn’t just email collection.It was the way the conversation was designed.I’ve used a similar structure across different accounts, and it consistently drives both leads and engagement.Instead of a typical “download this” flow, we built the automation around something natural:👉 curiosity + personal recommendations The flow: 1. Entry pointUser joins via comment, keyword or story reply2. First messageThey receive a list of book titles that “changed the client’s life” visual (photo with the books) Simple, valuable, no friction3. Follow-up (after ~1 day)We re-engage with a question:“Do you want to know what I learned from one of these books or my favorite quote?”Users choose via quick replies (1–5 depending on the number of books)4. Personalized responseBased on their choice, they receive a specific insight or quoteThis makes the interaction

Been building this for a while and it's now fully live.Here's what it does: the moment someone replies to any ManyChat trigger — comment DM, story reply, new follower — the AI takes over the full conversation. It qualifies the lead, handles objections, follows up, and books the call. All inside the existing flow.It's your best setter, cloned. Trained on the exact same materials a real setter gets — scripts, objections, process — handles outreach, qualifies leads, books calls, the whole thing. Except it never logs off.The stack is ManyChat + n8n + Flowise + MongoDB. ManyChat captures the trigger and sends/receives messages. n8n handles the logic and routing. Flowise runs the AI brain. MongoDB stores the conversation memory so it never loses context.The thing that took the longest to figure out was getting the AI response to feel natural — not like a bot sending templated messages. Training it on real scripts and objections was the key.If anyone's tried to connect an AI Agent to their Ma

Just wanted to share something I see all the time —both here in the ManyChat community and after 15+ years working in companies like Amex, LINE (Naver), El Tiempo… and now building Dominari AI:Conversations ≠ revenue (yet)A simple checklist that usually helps: Send lead info to Google Sheets (at least start measuring something)  Centralize your data (CRM via External Request works great) Capture where the lead came from (ad, campaign, flow entry point)⚡ And one I feel is still underused:Instagram Ads Trigger https://help.manychat.com/hc/en-us/articles/14281321942428-Instagram-Ads-Trigger→ Starts the convo instantly→ Keeps the context from the ad→ Helps you tie the conversation back to the campaign  If you can’t connectconversation → lead → saleyou’re basically guessing (or gambling 😅)Curious — are you tracking this today, or still figuring it out?

Hi everyone! I’m Rocío, founder of Alps Digital Marketing, based in Switzerland. I help entrepreneurs and business owners grow their visibility and sales through strategic content, social media, and digital marketing systems.I work mainly with international entrepreneurs building their businesses abroad, and I love combining creativity with smart marketing strategies. Excited to learn from this community and connect with other marketers using ManyChat to scale their businesses.

This video will show you the exact DM funnel that generated 525 webinar signups, with 45% show-up rate.The system was built for Roslan Bendenia — an eCommerce coach with over 1M followers on Instagram.And the results were insane:525 webinar signups 67% conversion rate 45% show-up rate The highest webinar attendance he has ever hadSo in this video, I will show you exactly how we generated these results, so you can replicate it for your own business.Here’s what you’ll learn:DM Funnel that generated 500+ signups The reminder sequence that boosted the show-up rate 4 key elements that made this funnel workYou can watch it here: Please let me know what you think in the comments 👇

Hey Manychat squad! 👋  I'm Natalia from Nat2Go Studio, graphic designer & digital marketer based in Barcelona. I build Instagram automation systems for wellness businesses, coaches, and beauty studios that feel warm and human (not robotic). Think DMs that convert curious scrollers into booked appointments while they sip their matcha ☕. Just delivered my first “Beauty Welcome Flow” for a skin studio and... it feels like magic. Client writes "GLOW" → 3 quick questions → personalized treatment rec + booking link. They're now getting +25% bookings from DMs they used to ignore. Loving Quick Reply buttons for the recommendation flow, feels like a friend who instantly knows your skin type!Quick Q for the community: What's your go-to Manychat trick for beauty/wellness flows that makes clients go "wow, this understands me"?Drop your hacks below: let's make more DMs convert while we sip coffee ☕

Automation shouldn’t feel… automated. So we would love to know in what ways do you make your messages feel real?Do you try to…Use a casual tone? Include typos on purpose? Delay your responses? Or go all out with your voice notes?Share your “humanizing” tricks 👇