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General Q&A

Any questions you have about using Manychat.

  • 4,055 Topics
  • 8,663 Replies
4056 Topics
igor
igorUp-and-Comer
asked in General Q&A
Localization with many languages?

Hi, is there an easy way to support flow in multiple languages without flow duplication?The proposed solutions with setting language tag and duplicating flows are nightmare once you start doing adjustments in your flow, cause then you need to repeat the change you want to make in every individual flow for every language. 

1570
igor
Ana
Ana
asked in General Q&A
How to connect Manychat and Woocommerc

Hi everyone. I`d like to know how to connect Woocommerce with Manychat, and what kind of integrations there are between both platforms? Thanks very much,Ana 

1171
Gustavo Boregio
prem
premUp-and-Comer
asked in General Q&A
Automated Instagram Messages to Existing DM's

Hello,Can we send a Automatic Messages to the DM’s received on Instagram. Long back ago I was unaware of Automatic replies, I have lots of DM’s and I have not replied, Can I send them any text to start the conversation.

1293
Gustavo Boregio
rizza24
rizza24
asked in General Q&A
Wrong Contact ID

Recently, my contact ID was 7096271090448746 which is I think the permanent one. I remove my contact and now, the Contact ID was returning random ID like (1926916784) which I cannot use in FB Graph API. Can someone help me with this.

120
rizza24
AmalGate
AmalGate
asked in General Q&A
Can't add an instagram account to manychat as the instagram login is looping

Dear Manychatters,I’m having a problem with adding a new instagram account as it’s looping when i’m entering the insta credentials. The support is not helping out. Any help?

1183
Digitalmateus
Thebestpermanentmakeup
ThebestpermanentmakeupUp-and-Comer
asked in General Q&A
where do I approve a request from Manychat to connect instagram?

Guys, please advise where to take a request from Manychat that would connect instagram. I've checked everything, I can't find it.((((

2043
Digitalmateus
UncleVinny
UncleVinny
asked in General Q&A
Instagram Automation

How can i send DM’s to existing accounts before My Automation?

80
UncleVinny
Jim
JimUp-and-Comer
asked in General Q&A
GET Data from Google Sheet to Manychat

I want to transfer data from google sheet to custom fields as and when that data is updated (The data is coming from CRM). How do I get data from google sheet as and when it is created and/or updated? 

2814
Gustavo Boregio
cristianlpopa
cristianlpopa
asked in General Q&A
Replays dont stop

HelloEvery time somebody is writing something in private on Instagram, the chat replyes with the message I create. How can I stop these?

151
Digitalmateus
filipecipolla
filipecipollaUp-and-Comer
asked in General Q&A
How to create new lead / subscriber?

I have some doubts about how to receive data from another tool into Manychat and create a lead in it. I want to send information from a lead who registered on my website and I want to create them inside Manychat to trigger messages via WhatsApp.I find numerous tutorials explaining how to pass information from Manychat to other places, but I can't find how to do the reverse to create this lead inside Manychat and start them in a flow, etc.Anyone can help? I’m trying to use Make to do this.    

1275
Sacha Lois Liddiard
Armin Eskandary
Armin Eskandary
asked in General Q&A
Automating comments in free version

Hi guys, I would like to automate my comments, thay when someone comment an specific word , they get a message in direct, is this possible in the free version of manychat? 

700
Armin Eskandary
susannaapril1
susannaapril1Up-and-Comer
asked in General Q&A
Quiz isnt giving total and get stuck on last step

Any help would be so appreciated!!My quiz won’t add the final results and give the final score. I have added conditions around the quiz score to give the results, but it always gets stalled on the last question that says ‘yes tell me’ What am I doing wrong?Here is a link to view the automation > https://manychat.com/flowPlayerPage?share_hash=1027783_020112b83922a20d5683b99e8403b8dfc177da97

686
Gustavo Boregio
sunny
sunny
asked in General Q&A
Instagram integation with whatsapp

Can i connect my instagram with whatsapp as in if someone gives me the number using many chat automation in instagram can i directly automate a message to that number if yes how do i do that.I am using a whatsapp api 

441
Gustavo Boregio
Noambg
NoambgUp-and-Comer
asked in General Q&A
A video in the whatsup flow that bigger than 25MB possible to create? How

Does the pro version allow more than 25mb?

262
Noambg
Ruheni
RuheniUp-and-Comer
asked in General Q&A
Whatsapp Ads

How are you guys managing Sales ads clicking to whatsapp. On my end the data is not really correct on what the cost per messaging is. 

170
Ruheni
Pericles.sa
Pericles.saUp-and-Comer
asked in General Q&A
WhatsApp media type

How to identify the type of media sent by the WhatsApp user so I can redirect it to the correct flow. 

492
Pericles.sa
CHARLIE
CHARLIE
posted in General Q&A
Can someone think with me for this case? I need leads for a free webinar!

Hi,I’m looking for innovative ways to collect as many leads for a free webinar on instagram which I run 3 times a month.Which features of many chat would u recommend? Regards!

532
Digitalmateus
Kev00083
Kev00083
posted in General Q&A
Local Meet Ups

Im struggling with getting my head around some of the features of many chat, would local meet ups or classes of how to use manychat be a good thing? 

521
Digitalmateus
Anthony
Anthony
asked in General Q&A
Can you buy templates for many chat?

As above, can you buy ready made templates? for instance, a restaurant one?

431
Digitalmateus
GemWills505
GemWills505
asked in General Q&A
Automated Emails - How to Create a Subdomain

Hi all, I am trying to set up email automation, but because we have a Wix website and use Ascend within the website builder to send all our newsletters, blogs and abandoned cart emails, when we try to set up the email integration with ManyChat, it wants us to change our DNS settings, but we can’t because everything is set up to work though Ascend and we dont want to change this. I have done some research and one option is to create a subdomain to integrate with ManyChat because the subdomain will have different DNS settings?!? But I cant find out the information on how to do this to successfully integrate it. Does anyone know or have an easier workaround? 

160
GemWills505
beluga13
beluga13Up-and-Comer
asked in General Q&A
The bot won't move to next step if there is quick reply containing phone number or email of user

Hello Community!  I have an issue like I have explained in the title. My bot won’t move to next step if I want a user to verify its phone number or email address, but on the other hand the First or Last name it’s working properly.  So what happens is that it won’t move from Send Message #5 to Send Message #6. Is it possible that is the problem because of “Fallback” field and how to solve that: I have also tried adding {email} to text message and it won’t show it on preview, where could be that issue? I’d love to get this sort out! Thanks!

1453
Gustavo Boregio
Amergomez
Amergomez
asked in General Q&A
I need to connect Many chat with a VPN

Hi there!  With my client, we need to connect many chat with a VPN to get info and make some security filters with the chatBot. Do you any experience or advice that we can get from you? Thank you! A 

411
Gustavo Boregio
Veddersound
VeddersoundUp-and-Comer
asked in General Q&A
GPT won't do anything

Everything is working fine except for the GPT, can’t find what could be the issue

201
Gustavo Boregio
FDV
FDV
asked in General Q&A
Instagram integration

Hi. I am interested in how I can work with your  Fast API?I can't find any documentation on that;And is there even such an opportunity to work with Fast API?I need to connect my bot to your Instagram since Facebook doesn't approve my permission requests. 

521
Gustavo Boregio
shinycondor
shinycondorUp-and-Comer
asked in General Q&A
API rate limit - No of autoDMs that can be sent in an hour.

Hello,Is there any rate limits on number of automated DM and comment replies can be sent in an hour. I read the meta documentation and it says “only 750 calls per hour”. Reference from meta about rate limits: https://developers.facebook.com/docs/graph-api/overview/rate-limiting/#error-codes-2

1890
shinycondor
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