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[Part 3] Leveling Up Your Instagram Automations in Manychat 🪜

7 days ago

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General Q&A

Any questions you have about using Manychat.

4,255 Topics
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4255 Topics

MarcUp-and-Comer

HTTP Status in external requests

Hey folks,we are using a lot of external request with a REST API and we want to see or work with the error codes of the http status.For instance, if everything is fine, we get an http 200. When we have a internal server error from the rest backend we get an http 500 for example and want to send an error message to the chat. Currently our workaround would be sending the error message in a valid json back, which is not intended to be done in REST Calls. Because its not 100% possible in every use case.So we want to have access to the http status while designing the flows and react with conditions to the flowThanks and best regardsMarc

4115

7 months ago

Kitchen Kravings

asked in General Q&A

Checking if the user is not a follower or not

Manychat allows me to change my automation flow basis on this condition (Whether the user is a follower or not). Recently while speaking to a fellow Instagram business owner, I got to know there is no official Instagram API to check if the user is a follower of your channel or not and there is a high chance Manychat is scraping our IG account to check for follower status. With this question, I want to clearly ask if Manychat is scraping our account to check for follower status? If not, pls provide with Instagram official documentation through which this is made possible on Manychat. Nothing can be more harmful to me other than getting my IG blocked, hence this is imp for me to

Hey, I would love anyone’s advice or suggestions on this. I received my ManyChat bill, which had increased because I had supposedly gone over the 500-contact limit and was now being charged for the next tier. However, I know I do not use it enough to reach that limit. When I checked my contacts, they were all fake and not real users. As a result, I have been charged for a whole month based on this, and I had 808 fake contacts. I have now deleted these, but how do I prevent this from happening again? Can they be blocked? Also, how can they increase my bill without checking with me first or giving me the option to review and remove fake contacts beforehand?

220

7 months ago

UncommonPlantGuyUp-and-Comer

asked in General Q&A

IG: Send existing post within automation

I am trying to create an automation where a certain trigger will point the user back to an existing post/reel.Currently, the only way I have to do this is to create a flow/button with a http link, but that opens the link in the Instagram in-app browsers instead of sending the native post to the user. Does anyone know a way to set up an automation to send a pre-existing post to users within the chat?

7 months ago

maicon.passos

asked in General Q&A

HTTP request max time for response

Hello!I want to know if there's a way to set max timeout of HTTP requests on Manychat for more than 10001 ms? I have a service that gets values from custom fields and build a chatGPT prompt, and in this moment it takes more than this to return a response, making the request fail.Do you guys know any alternatives?Thanks.

4005

7 months ago

LarryUp-and-Comer

asked in General Q&A

Remove a tag automatically every 24h

I’ve been trying to find a solution to automatically remove a tag to all the users that got it everyday at 23pm for example. Is there a way to make that happen in Manychat?

434

7 months ago

gio.ergoUp-and-Comer

posted in General Q&A

Manychat + Assistant API guide

Dear ComunityLet’s make a guide (or even template publicly available) that will help newbies like I am to set Manychat to work with Assistant API from OpenAI.It is very confusing to gather information bit by bit through this whole forum.Because all my attempts failed and there is no clear information how to make it.

1931

7 months ago

enochwu

posted in General Q&A

manychatconnection problemwith instagram

hi everyone i had a problem connecting instagram with manychat i permitted manychat to conected to instagram but manychat didn’t response my permission and stuckin the permission step.

7 months ago

RajaUp-and-Comer

posted in General Q&A

I have 62000 subscribers but my sends only goto 42000 on average wiht 60% or less delivered

I am trying to find out why i have all these active users that i pay for each month but i can not send to them all and then when i do send the delivery rates are super low from previous years and why wouldn't deliver 100% since its a direct connection to facebook and all in compliance.

Main Menu feature for Instagram not showing

Hi! I’ve set up my main menu automation for Instagram, however, I can’t find it. It says to click on the 3 lines (hamburger) but that doesn’t exist on IG now the upper right-hand corner has the option to audio or video call. Does anyone know where to click for the main menu options to come up? Thanks!

Managing multiple Instagram pages on one Manychat account

Hi , I have multiple Instagram pages (one personal, one content creator and one Podcast) connected to my personal Facebook account. I have connected my personal Instagram account to Manychat. Can I add additional these Instagram pages to my Manychat dashboard and manage them all through the one Manychat account?

2491

7 months ago

nicki.entenmann

posted in General Q&A

having issues

having issues sending automations - it worked yesterday no issues so not sure what has changed

201

7 months ago

CoachD

posted in General Q&A

Assistance Needed with ManyChat Automation Duplication

I created these automations on Instagram and would like to duplicate them to Facebook. I primarily use the ManyChat app rather than the website, but somehow these automations got locked, and I am unable to duplicate them. I am not sure how to unlock them - if you have any guidance, I’d really appreciate your help.

external template from manychat to add in my account

Hi! just tried a couple of times templates that I bought in a course for manychat. Unfortunately I cannot add it in my manychat account, although I have a PRO account. Is there someone that can help me out?

381

7 months ago

Anna_Digital _specialistUp-and-Comer

asked in General Q&A

Instagram bot. Trigger Coment Post

Hi! I’m a new user in here. I set automation on lid magnet via Comment to my post. When I test bot. 1 step trigger sent 14 messages, when I press button Follow it sent to my page, I press follow, but when come back to chat nothing happened - bot doesn't sent message with link on file. If I press button, I have already follower - nothing happen again/ Why it's not work? What is wrong in my automation?

693

7 months ago

paperandwaxUp-and-Comer

asked in General Q&A

Facebook rejected my ad

Facebook rejected my ad, stating: It looks like your ad contains deceptive or misleading business practices.This goes against our Advertising Standards on Unacceptable Business Practices.Did anyone else have this problem?

541

7 months ago

AlexPopaUp-and-Comer

asked in General Q&A

IG ADs - This account can't receive your message because they don't allow new message requests from everyone.

I am currently running ads on Instagram, and users are unable to receive my messages. I've tried various methods, but I always get this message.The message i get “This account can't receive your message because they don't allow new message requests from everyone.”

56668

7 months ago

TishasVeggieEatsUp-and-Comer

asked in General Q&A

“Follows your Account” Condition

I have an Instagram comment reply set up and I have the condition “Follows your Account” set up so that if they already follow me, they get the link automatically sent to them. And if they don’t, it sends a quick reply for them to respond to & open up the chat and then sends the link. However, it’s sending that quick reply even if a user is following me. Not sure what is incorrect in my flow. Hope that made sense!

New Posts not Populating After Verification

Hi All! Looking for some help please!About 1 week ago I noticed my automations were not working at all. I tried everything I could do but nothing worked. Reached out to support and over a few days, they somewhat helped me. We removed my instagram from manychat and re-added and my old automations started working again, except the auto reply portion. They will send DM’s but they won’t auto reply. I was kind of OK with that but then I noticed issues with new automations. When I create a new automation, my newer posts will NOT populate. I can only use reels or posts from before Jan. 28. 2 days ago support stopped answering me so I’m reaching out here for any insight. I did realize that somewhere around the 28th I got verified on Instagram. Not sure if that is where the problem lies. I’ve gone through as much help stuff on here as I can and nothing seams to work. I’ve refreshed permissions at least 10 times. lol. Thanks for any help I get.

140

7 months ago

fcsoares86Channel Explorer

asked in General Q&A

Preço de usuário adicional

Pessoal, gostaria de saber qual é o valor cobrado para novos membros além dos 3 inclusos do plano pró?

Not automating comments in facebook but is in instagram

getting so frustrated with this. My posts cross post. and I am trying to use auto comments to send links but it only does this on instagram why?? Both accounts are link and refreshed. also why is there no customer service for this app?! spent so long trying to find an answer. thanks in advance

Instagram DM Video URL

Hello! I have seen that you can upload a video in ManyChat to be sent in Instagram DMs and Manychat stores it in an URL that gets send to the user. However, I want to know if it’s possible for me to send my own URL to an .mp4 file hosted online without needing to upload it to ManyChat?If so, would this happen through the Dynamic Content card or some other way? Thank you,Rocio.

following button doesn't work

Hello everyoneI have an issue with the automated follow request before sending a freebie.When prospects click the “Follow” button, it doesn’t work and keeps asking for the same task again.How can I activate this button? Thanks

130

7 months ago

tam9Up-and-Comer

asked in General Q&A

how to activate AI only when the user does not click a button reply?

I want my AI Step to kick in ONLY if someone ignores the buttons and types an answer in a specific flow - how do I do that?? The instructions I read said to use the User Input field but I can’t get that to work for this - I think they are outdated. I don’t need to save their answer but I want the AI to activate and help them get to the right place. Can anyone share a visual of how this works or a video?? (this is for Facebook only)

776

7 months ago

Raquel CManychat Community Manager

posted in General Q&A

POLL: How are you using WhatsApp with Manychat?

Hi all!In our last Chatter Matters, our speaker @Helen Nurse spoke about the ways she improved her WhatsApp game with Manychat. There are so many incredibly creative ideas to achieve exactly what you’re looking for, and we would love to hear more about them! 🗳️ Vote in the poll and share your ideas in the comments below 👇

2964

7 months ago

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