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Hello Guys, what we going to do with this? Chat Plugin is going away soon is written on my Business FB Profile… On May 9, 2024, you will no longer be able to access any functionalities of Chat Plugin. Effective immediately, Chat Plugin in guest mode is no longer available. Other features like m.me links will still be available for you to use.So, how this is going to work after this date??? Any clue? I’m using it on a WordPress fro the moment… Please share more information and opinions! 

Porfavor ayudarme a solucionar este mensaje de error, cuando quiero seleccionar el Reels que quiero escojer para que me automatice los comentarios: La automatización no funcionará si impulsas esta publicación o Reel.

Quantos links externos podem ser colocados em cada automação, vinculada ao Instagram?

Preciso de ajuda!  não consigo solucionar este problema.Fiz o cadastro com o Facebook no Manychat, e a página já está conectado ao Instagram, porém quando vou no Manychat para conectar o Instagram  diz que já foi enviado uma solicitação e que o dono da perfil precisa aceitar, só que não consigo encontrar pra onde foi essa solicitação pra eu aceitar a conecção entre o Instagram e o Manychat, já procurei nas configurações do Instagram, no Facebook  e no e-mail e nada . Alguém poderia me ajudar. A conta é minha tanto do face quanto do IG. Estou com o plano pago PRO e não consigo usar

Hey Everyone, We recently tested a post on IG with multiple keywords (e.g., "If you want the PDF, comment 'pdf', if you want the masterclass, comment 'masterclass' under the same post"). In ManyChat automation, we set up two different keyword triggers for this post. However, it seems like if one same IG account commented both words, only the first one is working, and the other isn’t responding.Is there a limit on how many keyword automations can be used per post, or is there a way to bypass this issue?Thanks so much for your help!

Bom dia, pessoal! Estou com um problema, queremos fazer automação nos anúncios, mas quando vamos configurar no gerenciar não aparece a opção de APP Parceiro para conectar o Manychat. Alguém já fez essa automação e consegue me ajudar, por gentileza? 

Hi everyone, was instructed to refresh permissions for Facebook - I’ve received this error below.   I logged out of this Facebook account but continue to receive this error.   Can't connect this page due to an error! Looks like you're logged in with another Facebook profile.Please try to log out your Facebook account and try again. Any help is appreciated.  Thanks! Elizabeth

I can't log in to my Facebook account because it was stolen, but I still have my user ID and Instagram, how can I log in again?

I am trying to create a subscriber with custom fields from GHL so i can have a custom field of the appointment the lead booked. The webhook worked except for when i tried to add the custom field.  this is the error i get: Error while parsing the object to JSONWhat do you see is wrong, thanks?

What is the limit on number for automations for free accounts? I have simple auto DM replies for Instagram (“Comment LINKS for DM” for example). Currently, I have 4 automations running (4 IG posts). When I try and add more, the interaction is disabled.

Does anyone know if there’s any downtime today? My Instagram automations suddenly stopped. Messages were being sent one minute, then the next minute they stopped. I can’t see any obvious reason and this has never happened before. I’ve submitted a support ticket, but it could take a few days to hear back. Thanks

Hello,I’m trying to add a custom html to my email as the html builder on Manychat is pretty basic. Is there a way to achieve that?

i am facing issues with manychat and whatsApp integration. After adding new num to manychat, whatsApp isn't sending me verification code so I am unable to register my new business whtsap number. Additionally, I deleted my old num whatsapp acc for manychat, after integration with manychat whatsApp is now not sending me verification code...In short, after using num on manychat I'm unable to create whatsApp account on that num.. looking forward to your help.

hello. I have tried for days now to publish automation on comments. When I try to hit publish, the error: Failed to publish the automation, comes up. And my older automations only send the default message when someone is commenting. I have the pro version. Does anybody know how to fix it? Or do you have the same problem? 

Buenas, como estan? Mi duda es la siguiente: Tengo un whatsapp business con miles de contactos y mensajes con informacion valiosa de clientes y proveedores.Quisier saber si en caso de enlazar ese numero de whatsapp tengo forma de recuperar los mensajes y contactos de ese numero. Muchas gracias

Uso o Manychat há vários meses, mas há aproximadamente 1 mês não consigo mais criar nenhuma automação nova para o Instagram. Sempre usei da mesma maneira, com base em um template que o Manychat mostra como sugestão, onde existe a ordem de ter o comentário em uma publicação específica, a automação responde 3 opções de respostas, e automaticamente envia mensagem no direct. Não estou conseguindo nem criando novo, nem duplicando existente. Ele consta essa mensagem "Esse recurso não pode ser ativado X em seu plano atual. Para remover as restrições, atualize esta conta para um plano Pro."Mas não estou usando nada da versão pro, é tudo gratuitoJá procurei respostas aqui na comunidade, mas nada semelhante. Eu não estou usando nada que ultrapasse o limite do gratuito, estou bem longe daquela capacidade máxima de leads, e nenhuma função de gatilho pro! Não sei o que posso tentar, pois testei criar uma nova conta e não consigo vincular meu Instagram por já estar vinculadoO que posso fazer? 

Many followers are complaining they are not receiving my automations but they are in the string and i have refreshed permissions.  Why are they not seeing them?  

Ola, to tentando automatizar meu facebook, porém quando conecto o facebook e crio uma automação, elas funcionam numa pagina que eu tenho e não no meu perfil que é onde eu preciso da automação. Já tentei adicionar o perfil como nova conta porém sempre só tem a pagina e não o perfil de opção

I suddenly started getting this error on Manychat even though my Instagram is working perfectly fine and the backend connection seems alright as well. Is this happening with others or it has to do something with my account?  

Hi. This is happening a lot lately, when the leads comments the keyword in an Instagram publication, the automation does not work, they only get a blank message. Is there anything we can do to fix this?

Olá, o sistema nao esta permitindo que eu coloque emojis nos botões, mas no artigo dizia que podia… https://help.manychat.com/hc/pt-br/articles/14281157003292-Tipos-de-Bot%C3%B5es-e-A%C3%A7%C3%B5esAlguém poderia me auxiliar, por gentileza?

I am trying to send leads from my crm, go high level,, into a manychar automation. It works well on swagger but this gives an error. Please help. 

I need to change the name of my manychat accounts. Is this possible to do? I haven't found any function that allows me to do that.

hello, it’s been one day since I subscribed with 99.9$ plan just for setting an automations response on DM (without conditions) for anyone comment on my post on Instagram, for one day every things is allright but today when i create a new simple automations and when I want to turn on the trigger the message pups up saying to me “You can not activate the widget on the Free plan. Upgrade to Pro for unlimited access.Upgrade To Pro” when I already in the Pro mode, please help me to solve this.

Hi All, I have a 200 promo codes in Excel. How can I automated sending my users that unique codes for unique users? For example i have a quizz, and first 200 users, who won that quizz I must send a promo codes, and in my Excel automatted mentioned that codes are expired. Thnaks for advice.