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¡Hola! ¿Es posible enviar un mensaje de bienvenida automático a los nuevos seguidores en Instagram? 

Olá, não consigo sair dessa página. Não chega e-mail e preciso de vocês para trabalhar.  cheguei a fazer um e-mail novo e também não chegou, acho até que desvinculei do e-mail que passei para quem me contratou. o e-mail novo: anabernardsocialmedia@gmail.com o certo: anabeatrizbernardinelli@gmail.com podem me ajudar? Não chega código em e-mail nenhum.

HTTP Action Step seems to have a timeout of 1 second. Can we increase it? 

I speak with people both here in the United States and occasionally internationally. In my contact step I offer people three options: Call, International Calls and Email. The international calls option I would like to go to WhatsApp so they can call me that way. I can chat for free with people internationally in WhatsApp but not in the traditional way.How do I create a WhatsApp contact option in the Automation section?

Hello,  I’m trying to append some text to a Text Custom User Field, however I can’t manage to do it. Is there any special concatenate operator or is this something that can’t be done? Basically I’m building a URL while collecting user input, so I need to call back the URL variable to concatenate new data.  Thanks.

I'm assigned as a Live Chat Agent but I can't respond to any livechats. The information is like this. Can someone help me solve this? Much appreciated.

Como posso fazer remarketing com automação no Direct do Instagram sem descumprir as diretrizes da plataforma?Existe uma janela de 24 horas em que posso enviar uma mensagem para o meu lead que interagiu com o meu funil. Isso está correto?Posso, por exemplo, fazer remarketing para um lead que iniciou o funil, mas não deu continuidade, enviando uma mensagem para ele 23 horas depois?------------------------------------------------------------------------------------ How can I do remarketing with automation in Instagram Direct without violating the platform's guidelines?Is there a 24-hour window in which I can send a message to my lead who interacted with my funnel? Is that correct?Can I, for example, do remarketing for a lead who started the funnel but didn’t complete it by sending them a message 23 hours later?

HI there, we ran a very succesdful comp and stopped the automation being live some time ago. however the keyword is still triggering the whole automation when people DM us which is causing a lot of confusion. How do I stop it> I cant fid any specific info! thanks Kura

When I press on set life the errir appears: Undefined button for anchor old (and a looong number):I cannot see any mistake. The System seemingly wants me to change the preaheader, i tried, nothing changes. What do I have to change? I cannot see any mistake..How can I send the automation?  Thank you! Nicola

Hello all, I am newbie in manychat. Any recommendation for image hosting for showing in telegram. I first using imgur and dropbox as they don’t work well with manychat, the images are suddenly not visible in telegram. Thank You!

Look, I feel stupid asking this. But I try to surround myself with people much smarter than me. 😉I have a flow I turned into a Template. I shared said template with a friend.When the template is installed, all triggers disappear. Is that normal, or did I make a mistake?Prob the later, but worth asking before diving down the rabbit hole.  

Hello,I'm new to Manychat and currently working on my strategy while getting familiar with the chatbot.I have a question, please.To be honest, I'm not sure if this is related to Manychat or Facebook Ads.I launched my fan page a week ago.Next week, I plan to launch my chatbot, which I'm currently finalizing.I want to send a message directly to the Messenger of my new fans to introduce them to my chatbot and the information it contains.In other words, I would like all the people who become fans of my new Facebook page to receive a message directly in their Messenger.Is this possible?And if so, would this be set up in Facebook Ads or Manychat? Thanks for your reply

Hello ManyChat Support,I am experiencing an issue with linking my Instagram account to a new ManyChat account. Here’s the situation:I initially had a ManyChat account linked to a newly created Facebook account. Unfortunately, that Facebook account has been suspended. To resolve this, I created a new ManyChat account linked to my older, active Facebook account. When I attempted to connect my Instagram account to this new ManyChat account, I received the message that it already connected to a ManyChat account and that account should grant permission. Since the original Facebook account is suspended, I cannot access it to pass ownership or make any changes.Is there any way to disconnect the Instagram account from the old ManyChat account or transfer ownership to my new ManyChat account? I would appreciate your assistance in resolving this issue.Thank you for your help.Best regards,

Preciso de uma ajuda e saber se é possivel. Toda vez que uma pessoa comentar no meu video (a automação de resposta de comentario seja ativa), independente quantos comentários aquela mesma pessoas faça, ela seja respondida, é possivel se sim como? se não preciso de recomendação para resolver isso, agradeço!

Bom queria saber como colocar aquelas linhas que você aperta e ela leva para a proxima mensagem nas automações

Recentemente tive uma conta de instagram hackeada e que fazia parte da minha central de contas do meta. Devido a isso, meu facebook foi derrubado pois a conta hackeada feriu as diretrizes do meta. Esse facebook era o que eu logava no manychat. Estou enfrentando os seguintes problemas: - Não consigo acessar o manychat com os dados do facebook que foi cancelado pelo meta;Com isso, não consigo desvincular meu instagram dessa conta perdida do manychat; Acredito que quem rackeoou possa estar usando a conta do manychat pois estou recebendo diversas tentativas de cobranças do manychat (valor maior do que eu pagava); peço ajuda pois preciso: Desvincular meu instagram da conta do manychat que eu perdi para vincular a uma nova conta que criei Preciso também entender porque estão fazendo essa cobrança. Estão usando a minha conta?

I have the Many Chat free plan, I set up my automation, but when I went to test it, although it worked, a message was sent along with “Automation powered by @ManyChat” on instagram. How do I remove it? Is it only in the paid version?

today I tired to make a automation where I collect phone numbers in exchange for cupouns. 

I want to use Viber bot in ManyChat. It can be or not. 

Congratulations! Can anyone tell me why the buttons below the message are not displayed? I made a block where the button is under the text, also a block where the buttons are separated from the text, but nothing helps(((I'm losing customers

Hola, me pasa que a algunos de mis seguidores en Instagram no les llega un flujo solo les aparece que les envíe un mensaje acerca de la publicación, pero no sale el mensaje. Les ha pasado?

Is there anyway to add colour to a button or change the font? My buttons appear as a white box with text. I would like to change either the colour of the text or the button box so that it stands out more. 

How I send auto dms to custom users list on Instagram?

Hi everyone! New here, but I’ve been working on building out my first lead qual flow, which basically takes responses from my FB Ads, and asks them a series of questions to qualify them. I’ve attached my screenshot here of my current flow, but I’m not sure how to set up the ability to collect all their answers and save it to their record in ManyChat so I can integrate with my CRM. I have a series of questions and at the end I ask for their name, email and phone number. What would I put in the flow to save all their answers once they’re done with it? 

So, just like few other users here - trying to upgrade to Pro, tried 3 different cards, and getting same error message: “Something went wrong with your card”@Gustavo Boregio, @Raquel C maybe you can take a look?I created ticket #23710, but it seems like no one is available to help me resolve this issue.P.S. No, I’m not from India.