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Ecofilter Marketing
Ecofilter MarketingUp-and-Comer
asked in General Q&A
Change name account

I need to change the name of my manychat accounts. Is this possible to do? I haven't found any function that allows me to do that.

14586
tree7363
Hussam.dn
Hussam.dn
asked in General Q&A
problem with my first new subscription

hello, it’s been one day since I subscribed with 99.9$ plan just for setting an automations response on DM (without conditions) for anyone comment on my post on Instagram, for one day every things is allright but today when i create a new simple automations and when I want to turn on the trigger the message pups up saying to me “You can not activate the widget on the Free plan. Upgrade to Pro for unlimited access.Upgrade To Pro” when I already in the Pro mode, please help me to solve this.

925
Gustavo Boregio
Artak
ArtakUp-and-Comer
asked in General Q&A
Promo Codes Randomizer

Hi All, I have a 200 promo codes in Excel. How can I automated sending my users that unique codes for unique users? For example i have a quizz, and first 200 users, who won that quizz I must send a promo codes, and in my Excel automatted mentioned that codes are expired. Thnaks for advice.

931
Fabio Gaulke
europe
europe
asked in Perguntas e respostas
Fui acusado de spam pelo Instagram

Há uns dias atrás subi uma live com automação, o Instagram me acusou de ser spam e desde então não consigo mais fazer nem live e nem postar reel. Já tem uns 5 dias isso. Alguém consegue me ajudar ?

561
Fabio Gaulke
manychatnewbie
manychatnewbieUp-and-Comer
asked in General Q&A
pro trial, but what if I exceed the 500 contacts before I start getting billed?

I just signed up for ManyChat a few days ago and posted my first instagram comment to dm automation, but believe I will get more than 500 replies within the next few days, and technically my next pro billing date isn't for at least 10 days. Since I did the pro trial will I just automatically start getting charged for the additional contacts, or because I’m under trial period will I just be limited to 500 contacts? Any insight greatly appreciated.

702
manychatnewbie
kfernandez
kfernandez
asked in General Q&A
Does Manychat have a customer service number?

I need some help to set up Manychat for my business, but I’m not convinced by the bots and tutorials.Is there a way to get in contact with a representative via phone number or schedule an appointment to help me out?

1121
Gustavo Boregio
Francisca Micaela
Francisca Micaela
asked in General Q&A
Como mudar a data de vencimento da minha fatura?

Por favor alguém pode me ajudar?!Como faço para mudar a data de vencimento da minha fatura de cobrança?

161
Gustavo Boregio
quellima
quellimaUp-and-Comer
asked in Perguntas e respostas
Exigência de conta PRO para automatizar Instagram

Olá! Eu tenho uma conta do Instagram conectada ao Manychat e agora estou com dois perfis dentro dessa mesma conta. Ao tentar criar uma automação para comentários em post e reels (na segunda conta), só foi permitido com a conta PRO (paga) do Manychat. Antes esse recurso era gratuito, certo? Será pelo fato de eu ter dois perfis na mesma conta?

1063
Fabio Gaulke
John Bilicki
John BilickiUp-and-Comer
asked in General Q&A
Duplicating an automation creates an empty shell!

My client asked me a messy request, fine. So I need to duplicate an automation and I already know about the option.But duplicating an automation only creates an empty shell! I have two dozen bubbles/cards/whatever and only the trigger and first bubble appear in the “duplicate”. This needs to be fixed!

1364
John Bilicki
Cm13000
Cm13000Chat Surfer
asked in General Q&A
Automatically detect whether a questionnaire has been completed

Hello everyone,I often send out questionnaires to fill in. Is there a way for ManyChat to automatically know if the questionnaire has been completed in order to send thank you or reminder messages? Thank you for your answers.

152
Cm13000
anfiteatrodevilla
anfiteatrodevillaUp-and-Comer
asked in General Q&A
How to consider first message as a user input?

Hi, i’m struggling to take into account the first message of a new customer contacting me as a user input so I can trigger chatGPT directly to know its intention. I know there is an AI plan in Manychat allowing to get the intention of a message but isn’t there a way to put the *first message* in a variable so I can answer him in a smart way? I could use the “message contains...” feature but I prefer by far asking chatGPT to classify the intention himself. If a user sends me “Hello i’d like to know your prices”, I’d like to take into account his very first message to start the automation instead of telling me to write a message that I can then classify with chatGPT (which I can do thanks to user input). Thanks a lot!

1462
anfiteatrodevilla
roneirav
roneiravUp-and-Comer
asked in Perguntas e respostas
Dúvida ao exportar contatos

Estou criando uma automação para exportar os contatos de uma conta que gerencio, porém o pessoal anterior encheu a conta de tags e aí eu entrei em um problema: em cada tag, consta por exemplo 8000 contatos, porém quando eu entro na tag para ver os contatos não aparece isso tudo. Dentro do meu entendimento, contatos são os leads que ficaram registrados. Alguém pode me esclarescer?  Vou deixar anexo a foto. Desde já  agradeço! 

572
roneirav
Vanessaatje
Vanessaatje
asked in General Q&A
Automated answer in a Facebook GROUP

Hi!I know how to set up automated replies on a Facebook page but within this page my company has several Groups… How can I set up replies for these??? Help?? :-) Thx! /V

441
Gustavo Boregio
Eyad
Eyad
asked in General Q&A
propblem

Hello, I have a problem. There is a video. I want the bot to respond to comments and send a message, but it does not accept.

81
Fabio Gaulke
jeffersonlaju
jeffersonlaju
asked in Perguntas e respostas
Automação

Olá, a quem puder por favor ajudar, minha atomação esta parando de enviar a sequência de mensagens, após o gatilho ser acionado ela envia a primeira mensagem com a pergunta, quando a pessoa responde em alguns momentos ela não envia a sequência da mensagem e simplesmente para.Quando outra pessoa entra em contato acionando o gatilho, ela envia a primeira mensagem coma pergunta, quando a pessoa responde, a sequência de mensagens continua até a próxima mensagem e depois para novamente, só nos dois primeiros dias de automação funcionou corretamente do inicio ao fim.Aguém sabe me dizer o que pode estar acontecendo?

321
Gustavo Boregio
John Bilicki
John BilickiUp-and-Comer
asked in General Q&A
New User Fields Folder not appearing after hard-page-reload

I went to Settings. I went to Fields. I created a folder Loans. I created a New User Field. I named the field Credit. I went back to my automation. I created a User Input field. I set it to Multiple Choice. Under Save Response to a Custom Field and I do not see Loans or Credit. I hard-reloaded the page and repeated steps 7-9 and still do not see the new field or folder I created.I did not archive them. Suggestions please?

431
John Bilicki
Agam and dor
Agam and dor
asked in General Q&A
conversation starter

We tried to create a conversation starter but failed.We wanted to know how it is possible to create a conversation starter with a new follower by having him receive a message right after he followed

241
Gustavo Boregio
John Bilicki
John BilickiUp-and-Comer
asked in General Q&A
User Input Checkboxes missing - and my posts!

I’ve been trying to add checkboxes though they are not listed under user input. I can clearly see them documented in multiple places. I do not see my other posts, is someone screwing with my account?

715
Gustavo Boregio
mfranciscx
mfranciscxUp-and-Comer
asked in General Q&A
A pergunta que não quer calar 1 milhão de usuários!

Eu tenho poucos seguidores em meu Instagram, ainda, como uma campanha como Manychat vai me ajudar a vender e ainda gostaria de um tutorial para adicionar dois perfis de instagram, estou tentando usar a sugestão do próprio Manychat, adicionando o meu perfil do Facebook onde tenho os dois Perfis do Instagram, mas não está finalizando, vou até o final e parece ok, mas volta ao que já estava, com apenas 1 perfil do Instagram, ou seja, não estou conseguindo colocar o perfil do facebook que deveria ser o correto mas iniciei com o perfil do Instagram e agora não entra o do Facebook, por favor? English Question:I have few followers on my Instagram, yet, as a campaign like Manychat will help me sell and I would still like a tutorial to add two Instagram profiles, I'm trying to use Manychat's own suggestion, adding my Facebook profile where I have the two Instagram Profiles, but it's not finishing, I go to the end and it seems ok, but it goes back to where it was, with only 1 Instagram profile,

252
mfranciscx
andremoura
andremouraChat Surfer
asked in General Q&A
Call a number from WhatsApp automation

Hi 😀 Is there a way to offer a telephone number via WhatsApp automation besides giving it as a text (like a button with a CTA)? thanks

442
andremoura
A
annahs
asked in General Q&A
Reconnecting ManyChat Automations After Facebook-Instagram Link Issue

Hello Everyone,I’ve been creating simple flows to connect with our business audience on Instagram using ManyChat. Recently, we accidentally unlinked our Facebook Page and Instagram account, causing all of the automations we set up in ManyChat to stop working. We've reconnected the page and Instagram account, but the automations are still not functioning. Does anyone know how to get them working again? I have already use refresh permission and it’s still not working. I really appreciate any help. Thanks so much in advance!

1201
Fabio Gaulke
romeoestevez2
romeoestevez2
asked in General Q&A
An IG automatization for a DM needs a keyword to trigger the proccess?

I want my IG automatization to be started with 100% of the DMs… right now I was forced to chose a keyword by Manychat with a keyword but most of my clients don’t understand this. Is there a way around this?When I try use the rule “doesn't contain”  with a random word like “blabla” that would trigget the proccess 99.999% of the times i get an error saying: You can't use "Message doesn't contains" without another condition.

863
mamma_bygger
Carlo Cantu
Carlo Cantu
asked in Preguntas y Respuestas
¿Como puedo conectar mi perfil profesional de facebook a ManyChat para automatizarlo?

Hola a todos!Ya me dejo vincular mi perfil de instagram e igualmente una pagina de facebook, sin embargo mi comunidad mas grande la tengo en mi perfil profesional de facebook. Alguien sabe como puedo vincularla a manychat para automatizarla? Gracias.

341
Gustavo Boregio
Carlo Cantu
Carlo Cantu
asked in Preguntas y Respuestas
¿Se puede hacer una campaña de difusión masiva por medio de Instagram?

Hola, actualmente tengo una base de más de 10,000 contactos aqui en Manychat. Por lo mismo, quisiera usarlos a mi favor para hacer campañas de difusión masiva.Se pueden hacer campañas por medio de instagram e igualmente por whatsapp, o unicamente por messenger? Saludos.

411
Gustavo Boregio
estebansuarez
estebansuarez
asked in Preguntas y Respuestas
Interpretar audios recibidos

Estoy interesando en poder crear un bot que reciba audios, los transcriba via ChatGPT u otra IA, y en base a esa transcripcion, responda. Es esto posible con Manychat?

1142
Gustavo Boregio
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