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We want to create a workflow that triggers when a user posts a comment on Facebook or Instagram. The idea is to evaluate the comments using ChatGPT to determine whether they are positive or negative. However, I can't find an option to use the comment as a variable anywhere. The user's last message appears to refer to a Messenger message. Is there an option to use comments in the same way? For example, as part of a ChatGPT prompt, similar to how messages are used? So the effect is supposed to be that if the comment is positive, I send message no. 1 and if negative, message no. 2. etc. There is no problem with using this logic in messages. Since you can use the last message as a variable in the chatgpt prompt.

I'm new to ManyChat and I'm having trouble getting my page to respond to user interactions. I've set up conversation starters and buttons, but they aren't appearing. I've also tried setting up welcome messages, but those aren't showing up either. When a user clicks 'Get Started,' my page doesn't respond or provide any information. Can someone please provide me a solution to this issue  

Não consigo integrar meu manychat com o assistente openai v2. Preciso de ajuda, li toda a documentação possível...

Hello everyone!I'm going through a very annoying issue. When the user interacts with the flow I created on Manychat, triggering any kind of action, at certain moments in the flow, some buttons appear duplicated.Buttons from the beginning of the flow are showing up along with buttons from the middle or the end of the flow.It's funny because when the user leaves the conversation and comes back, the duplicated buttons disappear.Is anyone else experiencing this problem? I can't take it anymore, I don't know if it's a bug with Instagram or with Manychat itself, because the flow built in Manychat is perfectly correct.Can someone help me?

I would like to know if I can set up the automation to send a DM when someone comments on a reel where I am listed as a collaborator. Thanks

 Hola a todos, buenos días. Estoy parado con la implementación de un chatbot para Whatsapp. El punto es que desde el Dashborad de manychat  funciona, pero no lo puedo hacer funcionar en la práctica desde Whatsapp, Facebook me dice: "Restringimos tu negocio" pero lo peor es que dentro de las razones de la restricción dice :"Ejemplo de cosas que no permitimos:Automatizaciones que imitan la actividad humana.Automatizaciones que disminuyen la actividad humana auténtica". Esto es justo lo que se hace con, por ejemplo manychat?.Entiendo que NO es problema de manychat, pero obtener una respuesta de Meta indicando puntualmente el porque de la restricción es imposible, y hay miles de posibilidades.Alguna sugerencia? Gracias de antemeno. "Hello, good morning. I'm stuck with the implementation of a chatbot for WhatsApp. The issue is that it works from manychat Dashboard, but I can't get it to work in practice on WhatsApp. Facebook tells me: 'We restricted your business,' but the worst part is tha

Hello, I want to start an automation for any message written to me via Instagram direct message. But the automation should only be triggered once for each user. How can I create the condition for this trigger? Because we want to enable further communication with our followers on DM, we don’t want the automated answer every time they write something. Only once, first when they contact us. How can I solve the loop problem.

Hi!My automation was working for about 2 weeks, then it didn’t work anymore.Here are the messages I got : “ This is a weekly overview of Facebook Messages that were blocked because more than 24 hours passed after subscribed contact's last interaction with your bot via Messenger.”And for every message, it’s a “no content type” blocking.Problem is, I can’t fix the “no content type” blocking because I don’t have the automation checker.They also talk about “Facebook tags”. Where can I find them ?Many many thanks !! 

Does anyone know if an Israeli phone number can be untegrated into manychat? Thank you:)

Hi! So I am running this automation where I am sending mutiple links to an audience. In manychat, the links are clickable but in IG they are not. How can I fix this? Is there something I am missing? Thanks!  

I created a custom app with a trigger, this app sends local context fields like a url of an order. I would like to send a Whatsapp HSM with this information, but, when I am creating a message template there, I can’t see my app context fields variables, and so, I can’t register the message template with the real variables.

Hello everyone, how's it going? I’m facing some issues with my Manychat flow. I’m using make.com to generate responses with Artificial Intelligence. The responses are being generated normally and are sent to Manychat via make.com's API block “Set a Custom Field”.The problem is the following: the response reaches Manychat in about 5-10 seconds through this CUF, but after arriving, the message is not immediately sent to the user. Actually, the timing is variable. Sometimes, as soon as the CUF is updated, the response is sent right away, but other times it takes over 2 minutes for the response (WHICH HAS ALREADY REACHED MANYCHAT) to actually be sent to the user.I’m using Instagram.(ps: theres no smart delay or anything)

I have many automations set up with prompt words - people comment on my Insta posts and get a replay with a link. Is there a way to set up a general automation which will be sent after the original automation? So say someone comments, gets a message with a link that automation is done and then another one will start?

Hi everyone! I’m trying to set up the following flow, reminding non-clicking users with a follow-up message:  However, if I use “Reply in DM”, I can’t add another “next step” after the reply, as shown in this screenshot.If I set this first step after the trigger up as “Send message” I can’t save the flow since it wants me to set this step as “Reply in DM”. Is there any trick I don’t see? Thanks for your help!

Hello everyone.I have a query that i have seen its written “1000 accounts or 500” accounts for DM.For 15 USD plan, if i asked them to comment something to my reel and only 500 people will get DM? Please clarify what do you mean by accounts and only 500 people will get DM after they comment something on my reel?Thank You

Como add botao "saiba mais" em uma publicaçao para disparar o fluxo pro cliente 

Hi everyone,I recently connected ManyChat to my Facebook Messenger for my business page, but before even sending any messages, my account was restricted by Meta due to suspected automation issues. They cited automation violations, but I hadn’t run any chat sequences yet.Has anyone faced a similar issue, or can you provide advice on how to resolve this and stay compliant with Meta’s guidelines? Any insights would be greatly appreciated!Thanks in advance!

Hey everyone, I’ve set up up a many chat flow and as you can see in point 1 I have a condition block then a follow up message. But what’s happening is when the customer goes down the funnel to point 2 and 3 it still keeps triggering the follow up even if they message / interact with me.  I’ve tried a smart delay, refreshing permissions and tried the “last interaction” “last seen” and “messaging window segment” conditions with no luck.  Has anyone solved this problem before. any help will be really appreciated :)  Thanks, Carrie x  

boa tarde

Entrei pela primeira vez com o meu Facebook, mas quero continuar com o meu Gmail. Como posso fazer isso? Porque ele me impede de entrar de outra maneira 

New Manychat Pro user here. I’m trying to set up an IG DM automation that sends the user to my website, using the  “Add Button - Open Website” option. The problem is that Manychat is using a redirect from my.manychat.com and then to my website, which causes my website to malfunction.Going to my website directly by typing the URL into the address bar does not cause any problems.If you test it out yourself, you’ll see it go to my.manychat.com first before it goes to your link.Is it possible to skip the redirect and go straight to my link instead?

How can I allow a client to write only from a specific point in time? I would like to force them to select a few tiles at the beginning and allow them to write freely only from a specific moment. Today there are tiles flying, but the client can still write as much as he wants, ignoring them.

Looking for recommendations for best practices for 2 things:How do you like to select your keywords? How do you make them easy enough to comment, while unique enough not to accidentally happen? How do you share the keyword (specifically in IG)If I say “Comment below with KEYWORD” I think IG will flag that and I won’t get as much traction. What are more unique ways to say that? 

Hola Chatboteros!Tengo una duda de Whatsapp que me esta comiendo la cabeza, que he posteado en ingles, pero creo que en español lo puedo comunicar mejor.Basicamente lo que necesito, es saltar de una conversation con “usuario 1” a “usuario 2” automaticamente.Imaginemos lo siguiente.El “usuario 1” esta en un flow de automatización y le preguntamos “Cual es el telefono de la persona que te invitó”El “usuario 1” responde el “numero_telefono_X”.Bien, de lo que se trata es de mandar un mensaje automaticamente a ese “numero_telefono_X”.*Quiero aclarar que “numero_telefono_X” ya esta previamente en mis contactos.En resumen:¿Es posible que la primera automatización de “usuario 1” salte a la segunda automatizacion de “usuario 2”?Espero que si.Mil gracias por vuestra ayuda! 🙌

Como hacer para que si un cliente escribe nuevamente, la IA recuerde sus datos y preferencias y no se los vuelva a solicitar?