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My name is Hector, and I'm currently focused on launching my Shopify store and building a brand. I utilize ManyChat for my botbuilders membership. I've noticed a recent change in the ManyChat dashboard where the Growth tool button is no longer visible on the left side. Consequently, I'm encountering difficulties when building a bot, particularly in following video instructions which now require an upgrade. Is there a new video tutorial available that explains the updated process for accessing the Growth tool?
I have already subscribed to manychat pro plan but I need to implement in my service a retargeting campaign via WhatsApp and Mail, I don’t know what’s more convinient, to get new tools or manychat is a good option for this…
he hecho la conversion a mp3, mp4, wav y aun asi no se quiere escuchar en el dm de instagram alguien sabe?
How to add a trigger for instagram messages? I want to add the one that doesn’t require any specific word or anything else. It just needs to handle every message I get
Hi everyone :) Does the 24-hour rule apply in the following case:Someone replies with a keyword on Instagram (on a post or on a story) Manychat sends the automation, the link to a webinar 2 weeks later, THE SAME PERSON replies to another post that triggers the automationIf Manychat sends again the automated message BECAUSE of that reply, does it VIOLATE the 24-hour rule?Thanks :)
I would like to trigger the automation to send personal welcome message to everyone who follows my page. Is that allowed, cause I don’t see any standard trigger for that?
I have automations set up for Instagram to simply send a link via DM when someone uses a specific keyword in the comments on a post. I make sure to chose unique keywords so that an automation won’t be sent in response to unrelated comments. However the ManyChat bot just responded to an IG comment that didn’t use the keyword associated with that automation, or anything even remotely like the keyword, and I can’t figure out why. I can’t see anything in my settings that might be causing this, but maybe I’m missing something. Has anyone else experienced this? If the bot can be activated randomly, I can’t use this service.
Hi, I setup a DM Automation on a FB Reel on my FB Page.I have never had these issues with Instagram.The automation triggers and responds to the comments fine, but it appears that non of the comments recieved a DM response. (Over 400 comments)I have checked everything multiple times, but not sure where the disconnect is.It seems no one recieved that first Message after the trigger
Is it possible to get a list of all subscribers via API?and this endpointhttps://api.manychat.com/fb/page/getGrowthToolsgives this{ "status": "success", "data": [ { "id": 26288466, "name": "Post or Reel Comments #1", "type": "feed_comment_trigger" } ] }what is id here? how i could use it in API?thanks!!!
Lamentablemente no me aparece el icono de Herramientas de Crecimiento para conevtar el Java Script en mi landing, cual sera el motivo?
Tengo un problema cuando hago la carga de contactos y hago el primer envio de mensajes de difusion masiva. Cuando los contactos me responde, se crean contactos nuevos con el nombre que tienen en WhatsApp. Esto está duplicando mis contactos y no me permite unificarlos.¿Qué me recomiendan hacer para evitar la creación de contactos duplicados y unificar los existentes correctamente?Gracias de antemano.
Como faço para enviar mensagens no instagram usando uma automação para pessoas depois das 24hs? Existe alguma forma, mesmo que pagando por envio igual tem a opção no whatsapp? Obrigado!
Ola bom dia, eu gostaria de saber como configurar o meu fluxo Principal ao receber determinado contado retirar ele e levar para um fluxo diferente, obrigado.
Estou fazendo uma automação para disparar mensagem via API oficial no WhatsApp, o gatilho é adicionar o lead na tag, quando adiciono o lead na tag o lead entra na automação, porém não envia a mensagem programada na automação, algumas vezes metrifica que foi enviado a mensagem, porém não envia nada no WhatsApp nem é realizada cobrança, e às vezes nem metrifica nada nas métricas da mensagem, todos os leads estão entrando na automação. Alguém pode ajudar ?
I'm facing an issue with ManyChat and Instagram Direct messages and could use some help.When I receive a message from Instagram Direct in ManyChat, I store it in a variable called message and then send it to a server using an external request. Everything works fine except when the user uses the enter key to go to the next line in their message. Because the message goes to the next line, using this variable in the JSON body causes an error.For example:Message:Hello How are you? External request JSON body:{ "message": "message" } This causes a problem because the JSON body ends up looking like this:{ "message": "HelloHow are you?" } The problem is that \n is not being used for multi-line messages, which breaks the JSON structure.Does anyone know how I can resolve this issue? I would greatly appreciate any guidance or suggestions.Thank you!
Hello everyone! I have a question. Can I capture the user first message they sent in the conversation? Lets say I dont have a specific keyword that activates my automation but I want to capture this first message to use it later on. Is that posible? How to do it? Thaks!
Hola, ¿alguien sabe si existe esta acción para llamar por teléfono directamente desde Manychat?Gracias
Tenho consversas no meu bot no whatsapp mas elas simplesmente não aparecem no Chat ao Vivo.Como um agente vai responder o cliente??? Só vejo no meu celular …
Oi pessoal tudo bem?Primeira vez usando o serviço e já com dificuldades apesar de ler e reler tudo que fui encontrando.Estou tentando criar respostas automáticas para comentários em reels e publicações no feed, mas, ao selecionar qual reels ou foto, ele fica com um triângulo ao lado, como se fosse um alerta dizendo “se você impulsionar essa postagem, a automação não funcionará”. Isso é normal?Pois preencho todas as etapas, mas ele não me dá a opção de salvar na última, logo, não consigo ativar o serviço.Já pensei que poderia ser um serviço do plano PRO, mas não sei se é isso.
Fiz uma automação mesclando mensagens no Whatsapp, SMS e E-mail. O fluxo de mensagens no whatsapp funciona corretamente, mas as mensagens SMS e e-mails não funcionam. Já configurei a integração do SMS no Twilio Já configurei o e-mailO opt-in de SMS e E-mail são feitos via webhook e eu coloquei o bloco de ação para receber os opt-in de SMS e e-mail logo depois do gatilho de entrada. Alguém saberia o que está faltando?
Hi all I’m interested in adding a small percentage markup to a total payment amount. Would this use case be possible so us, the builders get a small commission for each transaction amount of our client? So in this case there could be two paypal or stripe accounts connected.I would be happy to explore another workaround via integrations or automations. Thanks
Cuando creó una campaña, un anuncio en Instagram ADS pues los disparadores no funcionan. Me comentan el anuncio y no funciona, alguien sabe por qué?Y en las publicaciones normales, reel lo que sea si funciona la automatización, solo en anuncios tiene ese problema
HelloI would like to start off by saying that we’re a job platform that offers different kinds of jobs on Instagram, and we ask our users to comment “Yes”, post which we DM them the job link that they’re looking for. We post everyday on Instagram and each job is different which means that each link is different too. My question is - Let’s say person ‘X’ comments on our video/reel, and Manychat sends them a DM, X is now a contact established with Manychat. Say the same X person comments on another video for another job link, and Manychat sends them a DM, will that be counted as 2 contacts, or just 1? Is there a limit to how many times can one person comment on different videos and get DMs? Also, I wanted to know if we automate for comments as well, if X comments, when they get a response via comments and DM, will it be considered as 1 contact or 2 contacts?There is no clarification for this. Would appreciate if I could get some form of help! Thanks.
Olá, Objetivo é somente atender via whatszap e sinalizar para 4 atendentes, e quem chegar primeiro ou estiver desocupado atende. No many chat, tem como eu direcionar para algum whatsapp externo ? Cada um dos atendentes tem um número de telefone e um whatsapp.
I have the issue that the keywords are common; therefore, the trigger activates multiple times, making the conversation annoying. Could anyone possibly know how to condition the triggers to go active only once per conversation?
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