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I searched through all the items pertaining to deleting contacts and I don’t see where it says how to do it.  Please advise the options.  Thanks so much.

Hi, the user input function does not appear in my Manychat functions. Does anyone know why?

My automation isn't working. I built it, two people tested it, including myself from two different Instagram accounts, and everything was fine. However, it doesn't start for a friend of mine. He has tested my automations before, so we don't understand what the problem is. It doesn't work for him with two different keywords either. Where should I look for the issue?

I am loosing sales! Just because I cannot reply manually to him. At some point I have to take chat manually. Why I am not being able to reply? 

Hello guys!I recently applied for Manychat brasil partnership and i was accepted.However, no one answer my questions in PartnerStack (in the message tab).I want to know if someone create an account on Manychat with my affiliate link, they got Pro version trial? If so, how many days?If not, what is the offer? Why should someone create an account with my link if there’s no beneficts. Thank you in advance!Rodrigo

 Hello, when I test this messaging system I created, it becomes messy. What is the reason? I set it up like this in the system:I set it up like this in the system:  But during the test, the answers in this form are mixed: 

Hi there,Facebook recently banned my personal account for no reason, i created another one and gave me full access to the facebook page of my business.Then in Manychat i needed to refresh permissions but it isnt working:This page cannot be accessed due to an error!It seems that you are logged in with another Facebook profile.Try logging out of your Facebook account and try again. I dont have access to my past facebook account, how can I resolve this?

I actively use Whatsapp with Manychat, and recently the welcome message option has stopped working and has also disappeared from the settings menu. While researching I found a forum, and this has happened before recently, and it is happening again. Do you know how long it takes to fix these types of things? Since the welcome message is a fundamental tool in my business.I leave you the forum in case you want to read it.https://community.manychat.com/product-updates/greet-new-customers-with-the-whatsapp-welcome-message-temporarily-suspended-2155?tid=2155&fid=None

Pessoal, boa noite!Alguém tem uma boa ideia de como resolver o problema dos usuários que enviam mensagens “picadas” ao invés de escrever tudo de uma única vez? Ou seja, ao invés do usuário escrever: “Oi, boa noite, tudo bem? Poderia me ajudar?”Ele escreve 4 mensagens:“Oi”“Boa noite”“tudo bem?”“Poderia me ajudar?” Seria interessante criar um fluxo que ficasse pausado e só fosse retomado após 20 segundos após a última mensagem enviada pelo usuário e, durante esse tempo, ficasse concatenando as mensagens enviadas por ele em uma única variável… Alguém já implementou algo parecido ou tem alguma solução para esse problema?

Não estou conseguindo conectar o manychat ao Instagram. No meu primeiro acesso conectei a uma conta, porém não uso mais e precisei remover para adicionar outra, e desde então não estou conseguindo utilizar a automação. Pois assim que vou conectar ao Instagram, ocorre um erro, a página não carrega para que eu possa conectar.

I read in this community that the free account allows 4 automations/triggers. I only can have two. Am I missing something? Did it change?

Olá!Criei um gatilho como sempre fiz, passo a passo normal. Mas dessa vez quando eu coloco para rodar a automação, ele consta que preciso configurar meu gatilho, sendo que já está tudo certo. Quando entro na automação para “editar” o que o sistema consta como incorreto, ele apaga tudo o que já fiz. E fico nesse looping eterno. Já apaguei e fiz outra, ja coloquei dois gatilhos e nada resolve! Alguém sabe o que pode ser? 

My ManyChat subscription is pro. I did the integration with Hotmart, everything was fine, following the tutorial. I also set up the webhook in Hotmart, everything was fine. The test is ok, it turns green. But when I create a new automation in ManyChat and set the Hotmart trigger, it doesn't work. The contact doesn't reach ManyChat.I capture the contact through the abandoned cart on my Hotmart payment page. The Hotmart integration in the log says that it successfully sent the data to ManyChat, but when I go to ManyChat the contact doesn't exist there. And because of that the automation trigger doesn't work.I've done other tests, and it worked when the contact already existed previously in ManyChat. But I need this automation for abandoned carts, the contact is captured in the abandoned cart. And it doesn't go to ManyChat.Please, can someone help me?

I am looking for help in developing a flow that will be able to collect the client’s requirements and thereby send him/he a quote (Pre-made quotes)

Hey there! New to many chat but have successful ig comment automations. I’m on the free plan, we’re a super small company. This is the first time I’m running into this while trying to set up an automation. I’ve tried removing the button and keywords and it doesn’t do anything.  Help!! 

Hola a todos, estoy haciendo un flujo con “Google Sheets Actions: Get Row By Value”,  el cuál consiste en recibir un input del usuario que es la especialidad del Doctor, por ejemplo “Pediatra”, por otra lado tengo mi directorio de google sheets con un listado de multiples doctores, entonces, funciona mostrando de toda mi lista solo el primer registro que coincida con la palabra “Pediatra”, aunque tengo mas de 10 registros con esta palabra, ¿Cómo logro hacer un loop o recorrido para mostrar los demas rows del documento? Anexo capturas de pantalla.Les agradezco su tiempo y ayuda. Saludos desde Cancún, México.   

😭So, Instagram has this limitation on how many comments/DMs you can send per hour and per day, right?Last time, I got restricted (not allowed to like/comment) for an ENTIRE day because I auto-replied too much.I've already called the Instagram support team, but there's nothing they can do about it.Is anyone else experiencing the same issue or knows how to solve this problem?Appreciate it!!🤗

Hello! I've previously created automations for instant replies in direct messages whenever someone comments on my reels. Initially, it worked a four times, and now, as I attempt to introduce a fifth automation, I encounter an issue. Attempting to activate a trigger, I find the toggle in the left corner turned off, accompanied by a message stating, "You cannot activate the widget on the Free plan. Upgrade to Pro for unlimited access." My trigger doesn't utilize any advanced features; it's straightforward (comment “XXX” to receive the XXX link in a direct message). I was under the impression that the free plan supports up to 1000 users, but only a few people have interacted with my message on Instagram so far.I appreciate any assistance you can offer!   

Pessoal, Sou novo no Manychat. Depois de conectar o WhatsApp Business no Manychat, perdi o acesso ao App do WhatsApp no celular. Ok, isso faz parte das diretrizes do META. Meu maior problema é trazer as conversas abertas e histórico para o manychat. É possível?

Las personas aman los audios en whatsapp.... ¿manychat los reconoce de alguna manera? Quiersa al menos enviar como repsuesta un "ESCRIBE"

Hi, I just signed up on the free account.  I’ve made an automation and when I clicked Go Live it said I had to upgrade to a Pro Trial.  I want to test it out on the free account first. Pricing says free accounts go up to 1000 contacts without inputing a credit card.  Why is it only giving me an option for 14 day free trial after I put in billing info? 

Eu não estou conseguindo usar o ManyChat devido o meu Facebook que foi desativado, a página que eu usava sincronizada com o instagram não consigo acessar e creio que não exista mais. Então, para eu aceitar a solicitação é inviável. Tem como desvincular?

How do you cancel an automatic DM on Instagram? I’m not very good at using manychat. I’ve tried a few times and it’s just still very confusing to me. About five months ago I created an automatic DM that went to peoples inbox after they commented on an Instagram post. And now suddenly that same link is being sent to anyone who comments on any of my posts now. I don’t even know how to go back in and find where I created the original so I can shut it down. Can someone give me some help? 

Gostaria de saber se o ManyChat gera uma NF após o pagamento

Hey! I have people commenting all my pics with trigger words, which will generate a comment reply to DM. As I want to use it across all posts, is there an option somehow to add a limit how many comment replies Manychat can send to the same account in let’s say one day/hour? Manychat is super useful but without a limit it looks very spammy. Could you please help what’s the best way how to work around this without disabling the feature from all the posts and setting them up manually with different trigger words?