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como hago para vincular el numero de whatsapp business de mi empresa a manychat, solo deja vincular numeros nuevos . Tengo 10 años con ese numero de la empresa y alli solo atiendo al cliente y quiero automatizar con ese numero de telefono

Hi,I want to create an automation that sends an auto-reply to customers who contact me on WhatsApp. I can set the default reply to trigger with every message the user sends, or once every 24 hours.However, I would like the auto-reply to be sent every time a user stops interacting with me for more than 2 hours.Is this possible? How do I set this up?

Olá, tudo bem?Gostaria de uma ajuda, eu tenho um fluxo de mensagem no WhatsApp que tem um botão onde a pessoa seleciona SIM ou NÃO (se a pessoa quer um contato telefônico), se ela diz que sim, como eu faço para receber essa informação de quem é o contato que disse que sim, de forma simultânea ou o mais rápido possível para já cair pro meu time comercial ligar?Pode ser via uma planilha de excel ou qualquer outro formato de saída, como é possível fazer algo do gênero?Obrigado desde já.

basicamente quero saber como filtrar esse ctr de um dia especifico, ao inves da media total, para saber se o furo é no fluxo ou em outro tipo  de coisa, pra saber se no dia q tava vendendo bem estava alto ou nao 

Boa tarde. Onde ficam as gravações de webnários que já foram realizados? Obrigada

 Hello, the best team. I have a problem. I do not know how I can set a condition for the robot to send only one message without repeating it again to the same person who sends the message. Can you help me? Thank you. The best team.

Could someone assist me, please? I'm looking to set up an automation that sends a private message to a customer as soon as they join my WhatsApp group.Has anyone here successfully implemented this? If so, could you kindly share your approach?

HiIn ManyChat, the contact name is taken from the nickname that the user has set on WhatsApp. Is there a way to modify or edit this name contact?Thank you!

Hello,I hope you’re doing well. I have a few questions regarding ManyChat’s paid plan and account linking, and I’d appreciate your clarification. 1) Facebook Page Integration and Paid Plan ApplicationI am currently using the free plan and have linked over 10 Facebook pages to a single ManyChat account.If I upgrade to a paid plan, will all the linked Facebook pages automatically gain access to the paid features?Or, while linking multiple pages is possible, would I need to purchase a separate paid plan for each Facebook page individually?In other words, does upgrading a single ManyChat account to a paid plan apply to all linked Facebook pages, or must each page have its own separate paid subscription? 2) Instagram Account IntegrationI also manage more than 10 Instagram accounts.Like Facebook pages, is it possible to link and manage all of these Instagram accounts under a single ManyChat account?I would appreciate your clarification on whether Instagram accounts can be managed in the same

Morning. For some reason my manychat is not showing all messages in live order.  I can see the contact being added as a subscriber and the message on my instagram page but it doesnt show in my unnasigned. If I search it I can find the message in manychat and its only when i message them that it pops into manychats chats in time order. Anything I need to do?

Hi everyone, how are you??Can anyone tell me what field I use in JSONPath to map "Id": 1240 from the beginning of this response from my API:   ({"deal":{"id":1240,"name":"2024-02).What do I need to use JSONPath?I already used this: $.owners.deal_id  and $.deal.id Does anyone deeply understand this?Thanks in advance!Roger Mello

Olá pessoal, preciso da ajuda de vocês.Já mexo com o Many chat muito tempo e infelizmente ele parou de funciionar.Simplesmente não está enviando nenhuma mensagem.Alguém pode me ajudar?

Hello everyone, I am new to Manychat so I apologize in advance for the question I am going to ask.I've been using Manychat for a week now, and it helps me a lot to automatically send download links of my designs to my followers, so I upgraded to Pro today.The reason I switched to Pro was the Smart delay feature, because my a Reel video on instagram, which I used Many chat, was watched 57.6K and many people wrote the word I specified as a comment to get the download links, a few days later Instagram deleted it as Spam with a warning like below. For this, I have to add a little delay time to comment replies and DM messages. I couldn't find the delay setting in the settings of the automations I had set before, Is it possible to add the delay feature to my previous automations from the section below? If I am going to do everything from scratch from the section below, is it possible to add the follow-up control feature?Thank you in advance for your help.

Hello everyone, I am using Google Sheet Integration with Instagram automations. I am collecting some information on Instagram and inserting or updating columns in Google Sheet. Sometimes related columns are totally mixing up by ManyChat integration. I am looking-up the row by Contact Id which is given by the ManyChat system field, I think it should just work fine. I am waiting for some help on this, thanks. As you can see from the screenshot below that some text are written in the Phone section, which is not how its setted. 

I am using external requests. and when I test the request everything is fine. I want to do the response mapping like the document explained here:https://help.manychat.com/hc/en-us/articles/14281285374364-Dev-Tools-External-requestbut  I get nothing in Select Custom Field when I type in $.all_users[0].name in JSONPath.btw my generated response is: {"all_users":[{"id":1,"name":"Alice"},{"id":2,"name":"Bob"}],"current_time":"2025-02-17 14:30:00"} Would my JSONPath be wrong? or there must be another issue?

So i got over the learning curve in my personal opinion. I figured out that Manychat has a 10sec wait limit when you send data through a webhook and response. FINE. Then i found a helpful post how to workaround this, which meant breaking my flow but i had to create a new flow with a trigger that if custom field changes it should send a message. Very helpful thank you.  However i stumbled upon another problem is that when message is received tag is added custom field is updated correctly but still message is not sent and I would like to know why. Why does it work and then suddenly stop randomly 😫😭 i just want to be able to send a message.   and here you can see that the same thing happens but message is sent   

Hi! I want to set a give away live today but it will be announced this Thursday so its more then 48 hours later, will the automation still work?

how to receive whatsapp voice message, and send it to external request?also the external request only allows 9 seconds waiting time , how to adjust that ?Thanks in advance!

Hello,I would like to send a private message to as many people as possible who follow me on Instagram like the cookut brand does for example.What automation uses this type of account?Thanks !

Hola, hoy dejo de funcionar mi flujo, me dice porque hay borradores sin publicar, no encuentro cual es el motivo en realidad, elimine bloques pero igual no funciona y sigue apareciendo el mismo aviso, alguien conoce la solución?   ha alguien mas le ha pasado? o es recomendable contactar con el equipo de soporte

Hello manychat i already subscribe manny chat but we dont have a growtools found please help us how to show my grow tools thanks advance 

Hi,I have a IG Story automation with the trigger as people mention my name.  But when someone mention my name in different Story, they again get the same automated message.  How can I stop that? It is very annoyng for them. Thanks 

When I'm trying to set up my Facebook automations, when choosing to turn on ‘public auto-response in feed’, it gives me this message - “We need to get advanced Facebook permissions from your account to use this feature.”   I select the option to “Grant Permission” and then select  “Edit access” to only allow for the ONE Facebook page I have connected … but receive this error message.  Do I have to allow this for all pages (I am the admin for several) when I have only connected the one page? This is the first day of my trail, really hoping someone can help.  Thank you!

I have tested the Dynamic block successfully but when I’m using live version I get error and it goes to fallback: Level:errorDate:15 Feb 2025, 15:42 (UTC +03:30)Description:Internal errorType:Dynamic BlockI used the json same as document: @api.route('/new_message', methods=['POST'])def process_message(): return { "version": "v2", "content": { "messages": [ { "type": "text", "text": "simple text with button", "buttons": [ { "type": "url", "caption": "External link", "url": "https://manychat.com" } ] } ] } }  

Hi everyone, I’m new to ManyChat. In this example, I have an Instagram store, in which, if anyone comments “I want this product”, I would like to know if I can use ManyChat to send a message saying: “Hi, this product is valued in $100 (this information lies in the description of the product), you shoud transfer to this account (1231312312) and send the “receipt” here, so that we can start packing your product”. Can I do this? PT-BROlá a todos, sou novo no ManyChat.Neste exemplo, tenho uma loja no Instagram, na qual, se alguém comentar “Quero este produto”, gostaria de saber se posso usar o ManyChat para enviar uma mensagem dizendo: “Olá, este produto está avaliado em $100 (esta informação está na descrição do produto), você deve transferir para esta conta (1231312312) e enviar o “recibo” aqui, para que possamos começar a embalar seu produto”.Posso fazer isso?