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Marcos M
Marcos MUp-and-Comer
asked in General Q&A
Whatsapp Leads from a physical location

Hello! Would like to create a flow to collect physical WhatsApp Leads.I've done it before for Facebook Ads sending them to Whatsapp, but not sure how to send people that are physically in the location... what would be the best way?Using a QR code? or a NFC chip? How can I differentiate the leads coming from different QR Codes in Manychat? Because nowadays I have a trigger when someone types anything. Should it be based on what they type? or is there another way to know when it is coming based on the QR code por example? TIA

392
Marcos M
kainanmk
kainanmkUp-and-Comer
asked in Perguntas e respostas
AJUDA AUTOMAÇÂO

Bom dia gente, criei uma automação para teste e queria desativar ela no bot pois ela se repete a cada 2 minutos, e está irritante no chat dos cliente, alguémpode me ajudar? pois não consigo editar nem apagar. 

4403
Kezia
carlosnefi
carlosnefi
asked in Perguntas e respostas
Automações no plano free não ficam ativas

 Automações no plano free não ficam ativas, tenho 4 automações ativas porem ao tentar colocar a quinta automação não permite, eu tenho que desativar uma as quatro para a quinta ficar ativa, é normal isso?

2001
Gustavo Boregio
martech
martech
asked in General Q&A
How to generate reports

Hello all, is there a way to extract or generate reports in Manychat? like daily user interactions for each automation, or number of buttons clicks. thank you.

2971
Gustavo Boregio
TemiAjibewa
TemiAjibewaUp-and-Comer
asked in General Q&A
How do I set up collecting email addresses to Google sheets?

Dear all,I’m trying to collect email addresses from my IG DM to a Google sheet. I have done the integration and all but can’t seem to find the “User input” that all the YouTube videos I have watched keep talking about. I’ve literally been scouring the internet for this information for the past two hours. The videos I find on YouTube are from 7 months ago and older and don’t have the same interface I have (I guess it’s now updated). I’d really appreciate any help here. Thanks. This is where I’m missing it. 

1475
tejasagja
techmoura
techmoura
asked in Perguntas e respostas
Quantos numeros posso ter conectado a uma conta?

Olá, posso ter mais de 1 numero conectado por conta para fazer automação pelo whatsapp?Por exemplo: Cadastrei 3 whatsapp’s na minha conta pro para cada um enviar até 10.000 mensagens para s contatos. Ou cada conta é limitado a apenas 1 numero de whatsapp?

3341
Gustavo Boregio
adreemart
adreemartUp-and-Comer
asked in General Q&A
Many Chats + Wix Connection through Pabbly Connect

Hi Community,I have my Many Chats account connected to Wix Contacts through Pabbly Connect. There’s a webhook between the two that’s supposed to create a new contact every time someone sends and email through Instagram. The connection isn’t working and I’m wondering if there’s an easier way to collect emails. I noticed that exporting the list doesn’t work. Does anyone have a solution for this? Thank you! 

778
adreemart
M
MLDUp-and-Comer
asked in General Q&A
Change field

Hello, My leads often type wrongs their name or email adresse. I want to give them choice to replace the info they give, how can i do it please ? 

282
M
LucasRuedaKlett
LucasRuedaKlett
asked in Preguntas y Respuestas
Mensaje final Manychat

Hola! sabéis si existe la opción de eliminar el mensaje final que incluye manychat en las cuentas gratuítas “Automation powered by @Manychat 🐙”Gracias!

1471
Gustavo Boregio
Heather Austrie
Heather AustrieChat Surfer
asked in General Q&A
full message doesnt appear

I set up and automation and used the limit of words they allow us but when someone on instagram gets my message it comes up with only a little and then … they can’t even click to read the full message. How do I change this? 

151
Gustavo Boregio
brunoduarte1820
brunoduarte1820Up-and-Comer
asked in Perguntas e respostas
Problema no Campo de usuário.

Pessoal sou novo então não sei se estou errando em algo. Quando eu atribuo um Campo de usuario para aparecer na mensagem ele buga e aparece um código. To achando que o Campo de usuário ta bugado na minha conta. Eu teste o Fluxo dentro do Whatsapp e tambem aconteceu isso. Era para aparecer o Sabor da Pizza que eu escolhi no fluxo,Alguem pode me ajudar?Mto obrigado!​​​​​​​

412
brunoduarte1820
camillatorres56
camillatorres56Up-and-Comer
asked in Perguntas e respostas
Erro - GraphQL server responded with error %s: %s %s

Olá pessoal,eu estou tentando conectar uma conta de WhatsApp no ManyChat.Mas qnd eu chego na parte de colocar o meu Portfólio Empresarial e eu escolho o portfólio que já existe no meu Meta Business Suite, eu encontro o seguinte erro:GraphQL server responded with error %s: %s %sAlguém sabe como corregir isso?Obrigada,Camilla

1721
camillatorres56
camillatorres56
camillatorres56Up-and-Comer
asked in General Q&A
GraphQL server responded with error %s: %s %s

Hi everyone,I’m trying to connect my WhatsApp account to ManyChat.However, when I reach the point of adding a Business Portfolio and I select the portfolio from my Meta Business Suite I get the following error:GraphQL server responded with error %s: %s %sDoes anyone know how I can fix this?Thank you!Camilla

5061
camillatorres56
Nataliasc
NataliascUp-and-Comer
asked in Perguntas e respostas
Enviar automação em comentários antigos

Criei um post com uma palavra chave que não estava configurada como gatilho na automação. Recebi 4 comentários com essa palavra antes de perceber o problema e corrigir. Minha dúvida é: consigo iniciar a automação para esses comentários anteriores?

1953
Gustavo Boregio
asma_aboutmoi
asma_aboutmoiUp-and-Comer
asked in General Q&A
Instagram ads to Manychat DM

Hi, i’ve been running instagram ads in meta suite. I’ve setup the keyword trigger automation, however the “messenger ads” just show “send a message”.it’s triggers messages without the messageHowever, i’ve set this up on instagram to have the button that has “the keyword”, however it doesn't show.Am i doing something wrong or is there a better way to get people from instagram ads into the manychat flow. I’ve put in ‘get code” and short text, but this doesn’t appearAnyone know the issue?

1613
asma_aboutmoi
ciamedeiros
ciamedeirosUp-and-Comer
asked in Perguntas e respostas
Como trocar a página do Facebook?

Tenho uma certa página do Facebook conectada a um perfil do Facebook. Eu encontrei a opção de desabiltar a página, mas não consigo encontrar uma opção para desconectá-la e trocar por outra.

591
ciamedeiros
jhonatanjimenez
jhonatanjimenez
asked in Preguntas y Respuestas
Envío más de un mensaje en instagram

Flujo de trabajo para implementar el assitants OpenIa Tengo una consulta. He desarrollado un flujo de trabajo para una conversación en Instagram la cual va a ser atendida por un Assistant de OpenAI, con su propia base de conocimientos. La conexión al asistente de OpenAI la hago mediante Replit, que es un webservice hecho en Python, que luego conecto mediante peticiones externas a Manychat. Mi pregunta es si sería posible hacer que el asistente tuviera la capacidad de gestionar más de un mensaje del usuario a la vez, ya que he visto a una persona que fue capaz de hacerlo.Porque la función actual es que si envió un mensaje el chatbot lo procesa, hasta que no llega la respuesta no gestiona los siguientes mensajes que envía el usuario

1171
Gustavo Boregio
gildsonsoares
gildsonsoares
asked in Preguntas y Respuestas
WhatsApp verification: do I need a website?

In order to register a number with Meta and have it verified, I need to have my own website. Or can I use my Instagram as a "website"?

755
emvsqz
mariotayah
mariotayahUp-and-Comer
asked in Perguntas e respostas
Problem to connect Instagram

Olá a todos!Sou novo por aqui... estou tendo problemas ao conectar a conta do Instagram no Manychat.1- ele pede pra logar no Facebook, isso deu certo.2- Em seguida ele pede pra conectar tbm o Instagram. Eu coloco as credenciais e aparentemente funciona.3- quando deveria finalizar e voltar pra tela do Manychat, nada acontece. Alguém passou por algo parecido?

1984
Munike
CJ EATS
CJ EATSUp-and-Comer
asked in General Q&A
Instagram Automations stopped working?

Are Instagram automations down for anyone else? I posted on IG Reels today like normal (I’ve been using Manychat for about 2 weeks with no issues), and today the DMs were not triggering.Is anyone else having issues with Manychat today?

155241
m1cola
kylechanfx
kylechanfxUp-and-Comer
asked in General Q&A
Need help with ManyChat setup

Hello! Would a support member or a community member be kind enough to hop on a call to help me setup the automations on Manychat? Right now I’m doing this script:Comment “word” for resource!They comment then get the resource, but then that’s all that happens. I want to create an automation that will followup with these leads even AFTER I send the resource so I can ultimately convert them to paying customers or at least join my community to potentially convert later. It would also be cool if Manychat allows me to do automated replies to common questions which I would love to setup as well. I get the question of “how do I start day trading” very often. I would love to learn more about the capabilities of manychat on a call and I appreciate your help.

1197
Gustavo Boregio
Isis Ribeiro
Isis Ribeiro
asked in Perguntas e respostas
CONECTAR AO INSTAGRAM

Meu facebook foi hackeado e desativado e não tenho mais acesso as minhas paginas do facebook onde o meu manychat junto com as contas dom instagram estão conectadas, fiz uma nova conta e paginas, mas não consigo conctar meu instagram ao novo manychar, diz que está conectado a pagina antiga que não tenho mais acesso,PRECISO DE AJUDA POR FAVOR

1184
isaiasmelopb
Ataifit
Ataifit
asked in General Q&A
an official app on the App Store for download?

Do you have an official app on the App Store for download?

171
Gustavo Boregio
Voximeta
VoximetaUp-and-Comer
asked in General Q&A
Can't Connect my instagram account.

I’m trying to join Manychat, but i really can’t connect my instagram account. In order to join, i need to also select my facebook, but it doesn’t find the page. If it doesn’t find the page, manychat ask if he should create it. When i press ok, the messagge “Something went wrong.” Pops up. I really don’t know i watched every tutorial but nothing can help me.

6308
scstar17
Jagw
JagwUp-and-Comer
asked in General Q&A
instagram channel is not active.

Hi guys,I have a problem. I set up ManyChat today, followed all the instructions. I connected my Instagram account, but I can't add any automation because it keeps saying "Instagram channel is not active."Has anyone had a similar issue and could help me?I also tried to remove my Instagram channel, but after typing "remove" in the window and clicking CONFIRM, another red window pops up with the message "Something went wrong."Please help 🥺  

5173
erickaralis
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