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I have opened an account, and setup an automation to Instagram - it worked 1 time, and now no matter what I do, no automations work.  I have deleted the integration and recreated, I have refreshed permissions multiple times, I have validated I have a professional account,  What is going on?  All I want to do is have it send a response to a word in an instagram comment and I can’t make any automation work HELP PLEASE

Hi 👋, i have a question about the new automation new follow. when i want to set it up, it tells me update instagram permission. i currently have 3 followers, so if this automation is not from a certain number of followers. Thank you 🙏

I’d like to understand how I can use the following.Please review the attached screenshot for reference.  

fiz a automação de um post do meu instagram e coloquei palavras chave para as pessoas colocarem e receberem mensagens no direct, mas algumas funcionam já outras não, o que poderia ser? já conferi se as palavras estavam corretas e estavam, ele chega pra alguns e outros que comentam não chegam

Eu tenho uma cliente que já conectou no manychat outra vez com outra agência, porém agora não quer conectar mais! Alguém consegue me ajudar?

Automação do whatsapp ativa novamente caso a pessoa no meio do fluxo escreva qualquer “gatilho”. Como faço para que não ative novamente? O ideal pra gente seria algo como “Não ativar novo fluxo dentro de 24 horas”, por exemplo. Obrigada

Hey everyone, I’ve connected my Facebook page to ManyChat and it shows as connected, but I can’t make any changes in the “FB” section. Instagram is working perfectly though. Has anyone faced this or knows how to fix it?

Olá pessoal, eu queria ajuda de vocês para resolver um problema. Eu estou enviando os dados dos meus leads do make para o many chat via campo personalizado, mas para enviar uma automação ela só funciona se o campo for do sistema, para isso eu posso fazer essa transferência la no many de forma manual, mas eu queria fazer algo automatico. Eu via que dava para fazer com regras, mas la não vi nada que desse para fazer isso. Se alguem puder me ajudar fico grato. Obg

Hello when the users (not necessarily follower) got my private message and answer, they should get an automatic reply. But this doesn’t work, although it seems to be live. Anybody has an idea. Many thanks  regards,  Nils

I set up a flow3 days ago - tested it completely - was working great and then sent ads to the post. Now the automation is not working.    It should have 3 sections - the first is the introduction - hello which completely disappears when you save now. I deleted the working one thinking maybe it had a bug and completely rebuilt it - and the exact same thing happens you now get a message that says “nothing here to automate” - so when you edit. - you see it - when you save - it disappears.  and on Instagram its not working at all when someone types in WIN.  HELP. 

Hola! Estoy con la versión Pro y sólo me deja generar 3 etiquetas. Por más que actualizo permisos, etc...nada...no me deja crear más…Y...además...lo del tema bienvenidas??? Es un coñazo dar manualmente tantas bienvenidas diarias...deberían bajar los precios o arreglarlo porque la mayoría de nosotros utilizamos manychat para eso básicamente…Un saludo!

1. Get clear on why people should follow youBefore tactics, answer this (even just for yourself): Do you educate, entertain, inspire, or sell? What problem do you solve or vibe do you give? If your content doesn’t fit at least one of those, it won’t stick.2. Optimize for attention (first 2 seconds matter)People scroll FAST.For Reels: Start with movement or a bold statement No slow intros, no logos first Add text on screen immediately (most people watch on mute) Examples: ❌ “Hey guys, today I want to talk about…” ✅ “3 mistakes killing your Instagram growth” 3. Post content Instagram pushesRight now, priority goes roughly like this: Reels Carousels (swipe posts) Stories Single images If you’re posting only photos, you’re playing on hard mode.4. Use simple content formulas (don’t reinvent the wheel)Rotate between these: Tips / How-to (save-worthy) Before vs After Mistakes to avoid Myth vs Truth Behind the scenes Personal story with a lesson Trends (but adapt them

Hi I’m new to manychats and wanted to try the essential paid class but I hit the account limit even though I deleted all contacts and chats and now I’m afraid that the paid account will behave the same and I won’t be able to send automated DMs because of the contact limit.I would really appreciate your help🙏

Hello I’m a very new user so the issue could be entirely user error.  That said, what drew me to Manychat was the ability to DM new followers.  However when I try to set up this automation I am seeing that it’s a Beta feature and not available to me, which is strange because I see tons of advertising about this.  Am I missing anything?  Is it just not available to me yet?  Anything I can do to enable this feature/automation? TIA! 

o link desse evento está direcionando para uma transmissão antiga, de 3 meses atrás, no youtube… Alguém recebeu o link para acessar a sala certa?

Hi everyone,I’m facing a critical issue: My chatbot sends a welcome message with "Yes" / "No" buttons.  On desktop, buttons work perfectly.  On Telegram, everything works.  But on mobile (Facebook), the buttons appear but are not clickable — tapping does nothing.  I’ve tested on multiple Android devices. Cleared cache, reinstalled Messenger, refreshed permissions but no fix.This was working until last week, and no changes were made to the flow. Has anyone experienced this recently? Could this be a Meta-side issue?  Any workaround or fix?Need help urgently, blocking client demos.Thanks in advance!

Hi, so I’ve set up an automation where I want every comment on my reel to get a DM. With the important condition; that if someone comments 10 times, they only get the DM once. Everything seems to be set up correctly, but it does not work. Can anyone help as to where the issue lies? See the setup below:  

We enabled the welcome new users flow and it’s been great! It was perfect timing too since we’ve grown a ton and so it’s been served up to over 20k people!My issue is this - our message is along the lines of: thanks for following - we have so much more to share, let us know if you want us to send you the links to get started. The CTA button text says ‘Yes - send them my way!’  What I am seeing is that many people don’t click the link and are manually typing a response like ‘send it to me’ or ‘that’d be great’  - - are they not realizing they can click on the blue text? Any ideas on how I can better get people to understand that the CTA is a button that they should click on? NOTE that I’ve already tried to change it to ‘tap here to send’ and people are still commenting without tapping. 

I’m having an issue with my Instagram Comment Reply automation. Some comments don’t get their auto dms. this has been going on for a few days now. it selectively chooses when to work and it is random. I’ve gone through all the TS provided by manychat AI bot but still the same

Hi I just boosted one of my posts on IG by ads. I did all through the IG, just tapped boost. Before that I had manychat automation which would reply to comments from organic traffic, and sent free resource. Now when I am running an ad and people comment on that post, automation doesn't reply and they don't receive any material.  Can someone help me with that ?? Thank you.

  Hi everyone,I’m already approved in PartnerStack for the ManyChat Partner/Affiliate program and I’m currently receiving commissions.　I want to confirm what happens if I cancel my own ManyChat Pro subscription.  If I cancel Pro, will my PartnerStack referral link remain active and continue tracking new sign-ups/upgrades? If new users sign up through my referral link and upgrade to Pro (or if existing referrals keep paying), will I still receive commissions even if I’m not a Pro user myself? Is having an active ManyChat Pro subscription a requirement for payout eligibility (now or in the future)? Are there any cases where commissions stop, for example:   my PartnerStack account becomes “inactive” the program removes affiliates who don’t actively use ManyChat policy changes / compliance issues If commissions do continue after I cancel Pro, does the commission duration remain the same (e.g., up to the first 12 months per referred customer)?  If you can point me to t

I wish to use the mentioned platforms (Many Chat/Open Ai) to have it initiate text with my list of clients once they are added in ManyChat and than let Open Ai have Ai based conversational text conversations to influence them to set appointments. Any advice is greatly appreciated 

Hello - has anyone been able to fix this issue of Beta? I’ve connected my IG with the new flow it asks but still says it’s in beta … yes I see other accounts continue to access it. Has there been a workaround for this, or does the ManyChat team help make this run smoothly? Thanks

Hola a todos, ¿alguien ha intentado conectar la App de WhatsApp Business usando la función de Coexistencia (BETA)? Tengo el siguiente inconveniente:​El problema: El proceso se queda congelado en el último paso que dice: "Conectando tu canal de WhatsApp... Puede tardar algunos minutos...". Lleva horas así.​Lo extraño: En mi aplicación de WhatsApp Business (en el celular), sí me aparece que la conexión se realizó correctamente.​¿A alguien más le ha pasado esto y ha logrado solucionarlo? ¡Agradezco cualquier ayuda.