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As of last night, ManyChat began sending Automated Messages to all new followers. I never wrote these messages and I cannot find them in any of my Automations or Segments. What has triggered this and how do I turn it off?

Cadastrei meu whatsapp corretamente no manychat com chip novo. Fiz um plano de assinatura com pacotes de internet, mas depois ficou aparecendo no topo que meu saldo é insuficiente. Mas se tenho um plano certamente não preciso ficar colocando saldo. veja a foto.Será que não aceita planos de assinatura?

Hiiii there, some of my products are sold out, so I would absolutely love it if I could set up an automation whereCustomers can comment/reply to story/DM/... with a keyword → answers some questions in DM → get a tag for that specific product. I set that up, that is ready to go. I would like this to run for about a month to collect leads while my production runs. I don’t know exactly when it will be ready and restocked because the fulfilment and therefor inbound is outsourced.  When the restock is here (unknown timing), I would like to target each tag at a time chosen by me & specifically so they get the information they requested about their productSome issues:This will not be within the 24h time frame I live in Belgium so I do not have access to a paid feature to send DMs later than that Setting up flows to answer later seems like it’s not an option either Reactivating accounts within 24 hours before seems

I want to set up a simple automation with the trigger being “user comments on Instagram reel or post”. Then, I’d like the response to be 2 gallery cards with buttons underneath. I’ve been working on this for hours and can’t figure out how to get that trigger to work in the Flow Builder where the gallery cards are. I’ve searched and searched for the answer and can’t find it. I’m sure it’s something SO SIMPLE, but I can’t figure it out. Help?

Hello everyone, I have a Ladipage popup for a lucky spin. When a customer wins, they will fill in two fields: a voucher code and a phone number. I want that after the customer fills in the phone number and voucher code fields, a message will automatically be sent to the customer's Messenger from Ladipage via ManyChat.

Hi, i facing problem to play and hear replied voice messenge in manychat phone app. Any solutions?

Hey everyone! 👋About a year ago, the ManyChat team kindly shared a gamified Giveaway template for Instagram with me as a gift. It was super useful and I’d love to use it again for a new campaign I’m launching — but I can’t find it anywhere now 😅Has anyone here saved that template or knows where I might be able to find it again?Any help would be seriously appreciated 🙌Thanks in advance!

How can I use many chat to leverage follow ups on DM? 

it suppossed to send this message to 1000 contacts of the  but i get a lot of error like this. What can i do to fix it? 

Hi community members, Please suggest the best ways to integrate Shopify and ManyChat. Since Messenger and Instagram have 24 hour window; does the flows like abandon cart flows will actually work?What are the possibilities of the Shopify + ManyChat integration?Thanks,Sajith

Good day,I remember ManyChat used to have a affiliation program before where if you make anyone join ManyChat or you are admin of any account you get 30%.  So now I would like to make people join but I cannot find any link, it is showing different links where the client will get discount but I am not getting any commission.Is there any way where I sent link to my client and as he join I start earning commission monthly. Please guide. Thank you for answering. Regards,

Has anyone else noticed that the “delete” option in the bulk actions is missing? We like to keep our contact list clean and up until this week, we were able select multiple contacts and bulk delete.  That option is missing now. Thanks in advance for any tips on this!

I need help to connect my instagram to manychat it says connected but i am stuck please me i want to grow it proffessionaly  

How can I change the assigned agent and the agent who receives notifications across different automations at once, instead of going manually into each automation and changing it? In our team, we have a different agent in charge of monitoring WhatsApp messages each day, and I currently have to update all the automations manually. Is there a way to change it for all automations at once? How can I control the Live Chat notifications? Sometimes I receive notifications, and sometimes I don’t. Sometimes the conversation is only in an automated flow and I still receive Live Chat notifications — and sometimes I don’t. How can I manage and control this behavior? Are there any reminder options in ManyChat that I can use to remind agents to follow up on conversations?

I’m doing an connection between my Landing Page and Manychat to create the contacts and starts a flow with it. The problem is: I can create the user with the endpoint: /fb/subscriber/createSubscriber, but if the contact is already in my manychat contacts base i can’t get a response from manychat that gives the subscriber id.Doing a get request by number like this: https://api.manychat.com/fb/subscriber/findBySystemField?phone={{phone_number}} it does’nt return any data about the user, even in the test on: https://api.manychat.com/swagger#/

ManyChat is probably the single-most hated thing I have to deal with being a content creator.  I don’t know how ya’ll figure this out.  I have a large following and the amount of missed DM’s and misfirings is embarrassing.  Trying to find answers on community boards has been time consuming and frustrating.   I’m just deleting it altogether unless I can chat with someone from ManyChat about how to set things up properly.  I’ve had ManyChat for a few years and no matter what I do, or how many times I refresh permissions, or how many times I connect and reconnect my profile, it still gives me SO MUCH grief.  I’m at a complete loss, ManyChat, for the love of God get a support center. 

Please add a way to send clients dms whenever they comment a certain word please can it be possible?

I am currently using Manychat primarily for a single purpose — to set up a trigger that sends an automated reply when someone messages my Facebook Messenger. At the moment, I am on a Marketing Automation plan that costs $25 USD per month.Since I am not utilizing any additional features beyond this basic auto-reply function, I would like to ask for your advice on how I can reduce my subscription cost, or if there is a more suitable plan that meets my limited usage.I would appreciate your guidance on how to proceed so that I am not paying more than necessary for features I do not use.Thank you very much for your assistance.

I use Manychat for automated DMS only, i dont need or require to have a repository of my previous contacts, and im getting charged wayy too much money because i now have 5k+ contacts, I got charged $80+…. For my use case where i only need automated dms, is there a way to reduce the amount of subscribtion im paying? 

Hi! We created a chatbot about a couple of years ago, when there was a free subscription if you pay with a Ukrainian card. Then, a year later, it was extended again. Is there now an opportunity to extend the tariff from the card of Ukraine for free, or is this service no longer available?

I am beyond frustrated.   Customer Support is horrific.  I have been waiting for over 6y weeks for a sup[port issue to be resolved.  About every 10 days someone responds - they clearly do not understand the issue and provide AI answers.    HOW DO YOU GET HELP????????

Explico el problema.- Quiero evitar que me de error una automatización por culpa que un usuario introduzca datos que ManyChat no acepta y ManyChat me pause la automatización y deje de funcionar para el resto de usuarios.- En ocasiones me encuentro que algún usuario se vuelve a registrar de nuevo en mi web, eso provoca que vuelva a lanzarle la función CreateSubscriber de ManyChat.- En mi cuenta de ManyChat sólo puedo guardar el Whatsapp ID (Teléfono de Whatsapp), pero no el Teléfono.- He creado una campo personalizado "phone_cliente" (field_id=13170369) donde guardo el teléfono del cliente.- Desde Make hago que el teléfono tenga que incluir un 34 delante pero pueden seguir colándose errores como un teléfono inventado...- Desde Make el siguiente paso era hacer un HTTP Make a request GET donde utilizo la URl https://api.manychat.com/fb/subscriber/findByCustomField?field_id=13170369&field_value=[Teléfono] y busco a ver si lo encuentra- El pr

Please how to do I check the status of my ticket on my account?

I have just signed up with the free plan to test manychat. I sent a message to the linked whatsapp number. I can see the message in the live chat tab (area) but I cannot reply. It keeps giving me an error message to activate pro as marketing pro subscription is required to perform this automation. If I cannot live chat in free, what can I do?  

Hi Team, Can I get .JSON files integration/uploads activated on my account? I have everything built, but want to upload and integrate as quickly as I can. This is for page - “Brandon Beeson - Four Stars Ford”  Thank you!  Cheers,Brandon