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4162 Topics

WhatsApp + ManyChat Issue – False Facebook Block Error

Hi everyone, I’d really appreciate some help 🙏I’m trying to connect my WhatsApp account to ManyChat, but I keep getting an error saying that my Facebook account is blocked.I double-checked — my Facebook account is not blocked, everything looks fine in both Facebook and Business Manager.I can’t figure out where the issue is, how to connect it properly, or even how to reach ManyChat support directly.If anyone has dealt with this before or knows what to do — I’d really appreciate your guidance.Thanks in advance! 🙏

251

4 months ago

Leonardo Lacerda

asked in General Q&A

How to setting sales and upsells in chat after integrate stripe account

I connect my stripe account into Manychat, but i can't find where i configure sales and upsells at the automatics flows

How to send WhatsApp Flow to Many Chat?https://developers.facebook.com/docs/whatsapp/flows/

Triggers to new flows

I am making a multi flow chatbot, how do i make it so a flow can be triggered by another flow? for example:If Flow 1 ends with: start Flow 2 automation In flow 2, which first step should i put so its triggered when a action is Flow 2 automation?

837

4 months ago

RachkoUp-and-Comer

asked in General Q&A

Automation doesn't work on button click

Hello,when someone comments on my video, manychat sends him a message with a button to continue the chat.After clicking the button, nothing happens. for months it has worked and now it stopped working on all of the automations.Please help, thanks :)

egawabUp-and-Comer

Hello,I have an 8 years old business page with tens of thousands of previous inbox chats, is it possible to import them to many chat?

321

4 months ago

egawabUp-and-Comer

asked in General Q&A

manychat whatsapp verification

Hello, I bought the temp WhatsApp number through many chat , but don't know how to receive the verification code while connecting Facebook!

You've reached the maximum number of ad accounts associated with this Business Manager account.

Hello everyone,I have been waiting for ManyChat to add embedded signup for the ability to use WhatsApp Buisness App and the API functionality,The problem is now when I try to connect my existing it through's this error message:I have remove business assets and ad accounts but still getting the same message.I desperately need this to retarget my audience soon,Any help would be much appreciated.

Instagram Comments Automations Not Sending [Please Help]

Hello, the automated comments in my chat are not working. What can I do to solve this problem?

391

4 months ago

JulioHerrmannUp-and-Comer

asked in General Q&A

Trouble with google sheets "Get row by value" function

I have been working on an automation with Manychat ffor a whileBut now I got a problem with syncing information from Google Sheets: When I use the “Get For by Value” function, it doesn’t save the imports I have to make.In the past, I was able to do it, but it has been at least week since it doesn’t work at all: I am exemplifying under here:I choose the spreadsheet, lookup, etc as usual. But once I click on “save”, when I come back, the information on which info manychat should get from the sheet, gets cleaned as if I haven’t selected anything before Am I doing something wrong? Is it a problem on Manychat platform?

221

4 months ago

webmarketingcreationsUp-and-Comer

asked in General Q&A

I need help with clients accounts

Quiero ofrecer el servicio de ManyChat para empresas. Según tengo entendido, ellos tendrían que crear una cuenta en ManyChat y añadirme como administrador, pero no sé cómo hacerlo. Además, me gustaría encargarme del pago de la suscripción de ManyChat. ¿Sería esto posible? Si alguien me puede explicar cómo hacerlo, se lo agradecería mucho.Gracias por la ayuda. I want to offer ManyChat services to businesses. As far as I understand, they would need to create a ManyChat account and add me as an administrator, but I'm not sure how they would do that. I’d also like to handle the payment for the ManyChat subscription. Would that be possible? If someone could explain how to do it, I’d really appreciate it.Thanks for the help!

352

4 months ago

makeupgoldieUp-and-Comer

asked in General Q&A

my automations arent working

I set up an automation and my key word isn’t working. It isn’t responding to people and it’s rly frustrating. I tried refreshing permission and it says that my account doesn’t work. Pls advise

151

4 months ago

Karan786Up-and-Comer

asked in General Q&A

Why my Manychat account is showing Whatsapp channel was turned off

HELP: Buttons doesn't proceed to the link

Hi. This is happening for three days now. Using FB messenger for my automations. The buttons work when I'm clicking it from the business suite page, but on the customer's end everyone of them claim link is not appearing. I confirmed that my links doesn't work well. In fact it perfectly fine the previous months and I haven't changed configuration since. I checked all aspects, status, and it seems eveything should work as it suppose to. No problem in my settings and payment. Buttons which contains link cannot be accessed by customers. Nothing happens when they click the button.

Manychat don't save associated Manychat Data to Google Column Titles on "Get Row By Value" Google Sheets Integration

Hello everyone!I’m new to the community and have been studying how to develop an omnichannel chatbot for the company I work for. I had previously tested a simpler tool but quickly realized the potential of Manychat to centralize and replace almost all of the company's marketing solutions.I’ve been exploring the platform for a few days now and making adjustments for the new bot. However, I’ve encountered some challenges. First, the lack of a field to use equations or code for handling variables, as I was able to do in the platform I used before. From what I understand, this has to be handled via API instead.But now I’m stuck on another issue. I use Google Sheets as a temporary database to retrieve old orders or product recommendations for personalized orders.When trying to use the "Get Row By Value" feature specifically, the fields where I match the Google Column Titles with Manychat Data are not saved when I click Save. When I reopen it, I see the same fields filled in as before, but a

James97Up-and-Comer

Hi guys! We have this automation using WhatsApp, we’ve created a template so we can send a message outside the 24hr window. We’ve tested it out, we’ve received the 1st message (template) but not the 2nd message (not a template). Any idea why and how to resolve this? Thanks!

674

4 months ago

turgunbekChannel Explorer

asked in General Q&A

team member

hi. team member is it free?does it not add money depending on the added person?

261

4 months ago

closet-librarianUp-and-Comer

asked in General Q&A

Conversation with contact not appearing in live chat

Hey there, what could be the issue if my contact’s conversation won’t appear in the live chat?Whats the issue here? Are there problems with WhatsApp Business numbers for instance? Can only access after clicking on “contacts”

551

4 months ago

fumpaUp-and-Comer

asked in General Q&A

Unable to connect WhatsApp number - facebook authentification

HelloI’m in the process of connecting my WhatsApp Channel for the first time on ManyChat. While in the process of authentification via Facebook, I have this error : GraphQL server responded with error %s: %s %s I’m stuck on this page Anyone else having this issue ? How can I resolve this please ? ThanksFiona

863

4 months ago

bevinUp-and-Comer

asked in General Q&A

Admin Unable to Reply to DMs

Hi all! One of the admins on my team is unable to reply to IG DMs, she is getting the message “You have insufficient rights to chat with the contact. Please reach out to one of the page administrators.” but I’m not sure what I need to select in the settings to allow her to respond in ManyChat. Any insight?

Problem Having Massaging Contacts

You have insufficient rights to chat with the contact. Please reach out to one of the page administrators.Go to admins list I am getting that massage again and again despite being a admin.

MIMONUp-and-Comer

When I signed up for MenyChat, I received a WhatsApp number issued by them. The WhatsApp number is not linked to any account. How do I link it to my WhatsApp account? Also, where do I find my Subscriber ID ?

7210

4 months ago

MSchillerUp-and-Comer

asked in General Q&A

I'm missing a step in Telegram

Hi! I’m missing a step with my first ManyChat automation in a Telegram channel (with a chat/discussion) that I run.I have connected ManyChat and Telegram. I’ve created the automation in ManyChat. I’ve created a specific ManyChat/Telegram bot using BotFather.Now … I’m not sure what to do next. The instructions end with creating the bot.Do I add the new bot as an admin to my Telegram channel? And … then what? I can’t seem to find the next steps, so I appreciate your help. Thanks very much.

Meta issue connection since 3 days ago!??

Is anyone also having problems saving streams that start with click on instagram ads?Manychat doesn't allow to have that same stream can start with comment to a post OR click on an ad.I would really appreciate your answer!!!!

4 months ago

Blead

posted in General Q&A

Filter by Tag on Mobile

I’ve been having this issue on mobile and would like to suggest a simple change that would greatly help with lead filtering: adding the option to filter conversations by TAG on mobile. We have this feature on desktop, but it's missing on mobile. It would be crucial for better performance.

121

4 months ago

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