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2 days ago

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2670 Topics

Number of Contacts???

I read on a blog than Contact Number only goes up when someone sends you a DM. As soon as connected Manychat to my Instagram, it showed 32 Contacts, not even a single person DMd me, what is this guys???

100

4 months ago

KatelynnUp-and-Comer

asked in General Q&A

Smart Delay not working for Instagram DMs

Hi there, hoping for some quick assistance! Below is my flow – for the life of me, I cannot make the Smart Delay work. What am I doing wrong?Here is how my flow is working: 1- Comment on IG Post to DM2- DM requests an email address.3- Once received, email is added to Mailchimp + email including resources is sent out via the email feature within ManyChat.4- If no response, SMART DELAY and then re-ask for email. Except Smart Delay isn’t working, sigh! Thank you so much in advance for any help and insight! 🙂

3587

4 months ago

tho mediaUp-and-Comer

asked in General Q&A

Is this automation setup to collect phonenumbers?

today I tired to make a automation where I collect phone numbers in exchange for cupouns.

363

4 months ago

tho mediaUp-and-Comer

asked in General Q&A

How do I switch this automation to instagram? I don't want messanger.

BTW why cant i add the sms opt in myslef. Is it because I have the free trial? Dose anyone know how to setup a sms opt in using instagram?

4 months ago

Mindfulness for børn

asked in General Q&A

fb accout login instead of fb pages

Hello everyoneI can’t make Manychat log into my fb profile, instead it logs into my two old pages under my profile. Can’t seem to solve it! Manychat can’t seem my profile. I have tried all the tricks that Manychat suggests.Can anyone help🙏🏻✨my mail: mette@freethepinetree.dk or @freethepinetree🙏🏻Mette✨

No permite contestar mensajes que llegan por instagram

Comparto el error que aparece al querer contestar un mensaje que llega desde Instagram

4 months ago

Vadim CiobanuChannel Explorer

asked in General Q&A

Importing Phone Numbers for WhatsApp Bot

Hi everyone!I’m looking to import a list of phone numbers to subscribe them to my WhatsApp bot. However, I’m wondering what happens if some of the phone numbers on my list aren’t registered with WhatsApp. Will these contacts still be imported into ManyChat, or will they be excluded from the import?Any insights or experiences would be greatly appreciated!Thanks in advance!

100

4 months ago

Vlad OliinykUp-and-Comer

asked in General Q&A

If you Pro subcription paused and then reactivated in a day - all your automations will be stopped, is that true?

So, I’e had ans issue when manycht weren’t able to charge my card and all my automations stopped, as I understood. Now I see that some of my subscribers are not getting their automation-related message safer my subscribtion being re-activated.Is that is how it’s supposed to work, or it’s a glitch?

i want to know viber bot can connect in manychat?

I want to use Viber bot in ManyChat. It can be or not.

Congratulations! Can anyone tell me why the buttons below the message are not displayed? I made a block where the button is under the text, also a block where the buttons are separated from the text, but nothing helps(((I'm losing customers

Is there anyway to add colour to a button or change the font? My buttons appear as a white box with text. I would like to change either the colour of the text or the button box so that it stands out more.

321

4 months ago

Denelle17

posted in General Q&A

Multiple Automations

HELP.. I have one automation set up that has been working great! The PROBLEM is I set up another one, with a different KEYWORD but yet its not working. Anytime someone comments the new keyword they get sent my first link and DM message. Not the new one..Please help!YES THE NEW ONE IS LIVE!

Deleted Chatbot Automation (Messenger Ref URL) Appears Under Widgets on the Contacts Tab

✋ Question: Deleted Chatbot Automation (Messenger Ref URL) Automation Appears Under Widgets on the Contacts Tab I’m working on setting up the bots for my client and I noticed that whenever I was duplicating an automation that the widgets would appear under the “Contacts” tab when I had already deleted the copies of the automations. Do you guys know if there’s a possibility for me to delete this? I don’t see a trash button beside it. I do hope it’s possible to remove it 😭 Thank you to everyone in advance for helping out an OC marketer 😫 Kind regards,bettdoesmarketing

How to Send Auto Dms on Instagram to Custom list of users ?

How I send auto dms to custom users list on Instagram?

232

4 months ago

Hlubza

posted in General Q&A

women in business

Starting your morning 5am prepare for 4 kids to go to school,do house chores,take care of your husband after that you must be prepared to start your day in the office come back at 2pm to fetch the kids from school and from the creche go back home to prepare for the supper it hectic but we are strong as women because we are coping each and everyday.

4 months ago

James Munet

asked in General Q&A

My FB ad trigger does not activate

FB AD trigger will not activate?

4 months ago

FurtherFood

asked in General Q&A

Tagged Stories Reply - Sending Multiple When "Once Per 24 Hours" is selected

We have a “user mentions you in their story” trigger set to send a 10% discount code to thank them for tagging us. I have it selected to send “once per 24 hours” if they tag us (some people tag us multiple times). It is sending them the message + code multiple times. Thanks in advance for the help! BTW - I have refreshed Instagram and Facebook permissions.

160

4 months ago

livelikemad.coChat Surfer

asked in General Q&A

No Access To ManyChat Broadcast

If my client doesn’t have access to the Instagram Broadcast is that because they never applied for the beta (and it’s too late to do so as I’ve seen they’re pausing the beta?). Wondering why I don’t see the option to have them join it when I am building a message.

230

4 months ago

EcequielUp-and-Comer

asked in General Q&A

Se repite el Mensaje desde un Bot

El agente escribe el mensaje y el bot repite el mensaje, a esto lo ve el usuario del chat o es un error que solo vemos nosotros los agentes??

New to ManyChat - Help with 1st Flow

Hi everyone! New here, but I’ve been working on building out my first lead qual flow, which basically takes responses from my FB Ads, and asks them a series of questions to qualify them. I’ve attached my screenshot here of my current flow, but I’m not sure how to set up the ability to collect all their answers and save it to their record in ManyChat so I can integrate with my CRM. I have a series of questions and at the end I ask for their name, email and phone number. What would I put in the flow to save all their answers once they’re done with it?

451

4 months ago

David AManychat Team Member

posted in Watercooler community chat

📢 Calling all Manychat Agencies 📢

We’re incredibly inspired by the hard work and dedication you've poured into building your business as a Manychat Agency. Your achievements deserve a round of applause! 👏👏👏 To celebrate your success and help you gain even more clients, we want to feature your story on our website! 💰 We’re putting together a video showcasing our top agencies, and we’d love for you to be a part of it. 🎥 Would you be willing to record a short video testimonial highlighting the success you've had as a Manychat Agency? Including stats like revenue generated or the number of clients served will help you stand out! Tell us about how Manychat has changed your life.Check out this example video from Natasha Willis, owner of School of Bots, for inspiration!👉Ready to share your story? Submit your information and a link to your recorded video to this form: https://manychatsurveys.typeform.com/agency-videoIf you have any questions, don’t hesitate to reach out to david.andriate@manychat.com.We can't wait to he

1130

4 months ago

Jarleson

posted in General Q&A

Automation is not coming to Direct

Since last night, manychat has not sent the message to Direct. He counts the shot, but nothing arrives.

Saving your own messages to a custom field.

Hi all,I have a question that hopefully can be answered by someone!I want to save my first outbound message to something like a custom field, so I can use it in my automations. But currently I can't seem to find a way to do this. I can only save the responses from a user as a custom field but not my first outbound message. If you have any solutions, possible solutions or ideas I would love to know!Kind regards,Lars

390

4 months ago

Vlad OliinykUp-and-Comer

asked in General Q&A

Can't Upgrade to Pro - Card issue

So, just like few other users here - trying to upgrade to Pro, tried 3 different cards, and getting same error message: “Something went wrong with your card”@Gustavo Boregio, @Raquel C maybe you can take a look?I created ticket #23710, but it seems like no one is available to help me resolve this issue.P.S. No, I’m not from India.

1454

4 months ago

ThegutdetoxcoachUp-and-Comer

asked in General Q&A

Automation Responds Blank

Hey all! I'm very stuck. My IG automations aren't working. I've refreshed permissions a million times too. I can't figure out what's wrong. People are getting a message that is empty in their inbox. Please help! Nicole

852

4 months ago

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