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2720 Topics
europe
europe
asked in Manychaters em Português
Fui acusado de spam pelo Instagram

Há uns dias atrás subi uma live com automação, o Instagram me acusou de ser spam e desde então não consigo mais fazer nem live e nem postar reel. Já tem uns 5 dias isso. Alguém consegue me ajudar ?

1
fgaulke
14 days ago
manychatnewbie
manychatnewbieUp-and-Comer
asked in General Q&A
pro trial, but what if I exceed the 500 contacts before I start getting billed?

I just signed up for ManyChat a few days ago and posted my first instagram comment to dm automation, but believe I will get more than 500 replies within the next few days, and technically my next pro billing date isn't for at least 10 days. Since I did the pro trial will I just automatically start getting charged for the additional contacts, or because I’m under trial period will I just be limited to 500 contacts? Any insight greatly appreciated.

2
manychatnewbie
14 days ago
Thales Sousa
Thales Sousa
asked in Manychaters em Português
Problemas com modelos de mensagens para envio em massa

Bom dia pessoal, espero que todos estejam bem, estou com um problema na geração de modelo de mensagem para envio em massa, sempre quando vou confirmar o modelo, aparece um bloco vermelho no canto superior direito da tela com a mensagem "Algo deu errado", e simplesmente não conclui. Estou precisando muito de alguma ajuda perante isso, agradeço desde já quem puder me dar uma mão!

1
fgaulke
14 days ago
dhneto
dhnetoUp-and-Comer
asked in Manychaters em Português
Mensagens automatizadas em duplicidade

Pessoal… boa noite..Tem acontecido em mais de uma automacao minha: as mensagens que a automacao envia pro cliente vao em duplicidade… vejam shot abaixo. Alguem tem ideia do que possa estar acontecendo? Ja chequei se nao tenho cards duplicados, olhei ate no Construtor Basico e me parece que esta tudo ok… seria alguma configuracao? abs dhn  

10
acynthiaoliveira
14 days ago
kfernandez
kfernandez
asked in General Q&A
Does Manychat have a customer service number?

I need some help to set up Manychat for my business, but I’m not convinced by the bots and tutorials.Is there a way to get in contact with a representative via phone number or schedule an appointment to help me out?

1
Gustavo Boregio
14 days ago
Francisca Micaela
Francisca Micaela
asked in General Q&A
Como mudar a data de vencimento da minha fatura?

Por favor alguém pode me ajudar?!Como faço para mudar a data de vencimento da minha fatura de cobrança?

1
Gustavo Boregio
14 days ago
quellima
quellimaUp-and-Comer
asked in Manychaters em Português
Exigência de conta PRO para automatizar Instagram

Olá! Eu tenho uma conta do Instagram conectada ao Manychat e agora estou com dois perfis dentro dessa mesma conta. Ao tentar criar uma automação para comentários em post e reels (na segunda conta), só foi permitido com a conta PRO (paga) do Manychat. Antes esse recurso era gratuito, certo? Será pelo fato de eu ter dois perfis na mesma conta?

3
fgaulke
15 days ago
John Bilicki
John BilickiUp-and-Comer
asked in General Q&A
Duplicating an automation creates an empty shell!

My client asked me a messy request, fine. So I need to duplicate an automation and I already know about the option.But duplicating an automation only creates an empty shell! I have two dozen bubbles/cards/whatever and only the trigger and first bubble appear in the “duplicate”. This needs to be fixed!

4
John Bilicki
15 days ago
John Bilicki
John BilickiUp-and-Comer
asked in General Q&A
New Facebook Quick Reply bug! 🙄︀

It looks like the Manychat team is not testing before updating their live server! So the User Input (a premium option) with multiple choice quick replies is now creating a messy horizontal scrollbar in Facebook. To clarify I’m not playing with toy phones, I’m on a proper desktop browser. The right-most arrow points to where the third quick reply link in, not wrapped to the next line.Where is the bug reporting supposed to be done?

0
John Bilicki
15 days ago
Cm13000
Cm13000Up-and-Comer
asked in General Q&A
Automatically detect whether a questionnaire has been completed

Hello everyone,I often send out questionnaires to fill in. Is there a way for ManyChat to automatically know if the questionnaire has been completed in order to send thank you or reminder messages? Thank you for your answers.

2
Cm13000
15 days ago
John Bilicki
John BilickiUp-and-Comer
asked in General Q&A
Call different automation with a variable context?

My client wants me to make three primary automations, all three need to collect basic information like the person’s name and phone number. Well, each primary automation has it’s own Google Sheet.I want to avoid having to manually recreate the steps to collect basic information for every single automation because he wants all the data stored in specific Google Sheets.I’m a programmer, it’s just a programming variable. The whole point is I’m collecting the exact same contact information regardless of the automation though it all has to go in to the (same named columns) of each relative Google Sheet.Is this possible or am I stuck having to manually do everything repetitiously?

0
John Bilicki
15 days ago
anfiteatrodevilla
anfiteatrodevillaUp-and-Comer
asked in General Q&A
How to consider first message as a user input?

Hi, i’m struggling to take into account the first message of a new customer contacting me as a user input so I can trigger chatGPT directly to know its intention. I know there is an AI plan in Manychat allowing to get the intention of a message but isn’t there a way to put the *first message* in a variable so I can answer him in a smart way? I could use the “message contains...” feature but I prefer by far asking chatGPT to classify the intention himself. If a user sends me “Hello i’d like to know your prices”, I’d like to take into account his very first message to start the automation instead of telling me to write a message that I can then classify with chatGPT (which I can do thanks to user input). Thanks a lot!

2
anfiteatrodevilla
15 days ago
maddyp22
maddyp22
asked in General Q&A
Automation isn't working with Instagram ads

I’ve started running Instagram ads, but when someone comments on the actual ad rather than the original post in my feed, the ManyChat automation I set up doesn’t work. Can anyone help with this?

1
fgaulke
15 days ago
kfernandez
kfernandez
asked in General Q&A
Do I lose my number forever through Whatsapp Intergation?

I'm interested in using the service but I'm very hesitant about a specific feature and that's whatsapp integration.I want to know if I can connect my Whatsapp business number to manychat, then if I change my mind and I don't want the service anymore, can I get my number back?If so how and is it safe?I asked the bot and gave me answer I'm not convinced about. 

1
Gustavo Boregio
15 days ago
IscaKasz
IscaKasz
asked in General Q&A
Opt-in in whatsapp channel

Hey!I have contacts that are attached to different channels such as Messenger or SMS.I want to update the contact person on the WhatsApp channel, but I don't see an option to opt-in to the WhatsApp channel, only Opt-out.What am I missing?By the way, I also tried to update the contact via API but without success.

1
fgaulke
15 days ago
ashleycallisto
ashleycallisto
asked in General Q&A
How Can I Automate Multiple Sequential Responses in ManyChat?

Hello ManyChat Community,I would like to inquire about the automation setup in ManyChat.Currently, ManyChat responds with one text message for each reply from the audience. I would like to configure ManyChat to respond with multiple messages, similar to how a human would. For example, ManyChat would first send "Hello," then follow up with "How are you doing?" and finally, "How can I help you?"—even if the client hasn't responded yet.Instead of sending "Hello, how are you doing? How can I help you?" in a single text message, I want these to be sent as separate messages.Thank you for your assistance.

1
fgaulke
15 days ago
ashleycallisto
ashleycallisto
asked in General Q&A
How Can We Track Payments for Existing Leads Using a Stripe Link in ManyChat?

I’m setting up an AI chat automation and I want it to send my contacts personalized links. Each contact has a unique ID stored in a dedicated custom field. I want that a link I send has an added parameter that contains unique ID of the contact. Is it possible? How to mention it in the prompt to instruct the AI chat to generate a personalized link? Alternatively, can we just put a link inside a dedicated field in the contact and ask AI to get inside the contact and get the link from there?

1
fgaulke
15 days ago
TacoDeLechon
TacoDeLechonUp-and-Comer
asked in Chatboteros en Español
¿Cómo mostrar varios resultados (rows) usando Google Sheets Actions: Get Row By Value?

Hola a todos, estoy haciendo un flujo con “Google Sheets Actions: Get Row By Value”,  el cuál consiste en recibir un input del usuario que es la especialidad del Doctor, por ejemplo “Pediatra”, por otra lado tengo mi directorio de google sheets con un listado de multiples doctores, entonces, funciona mostrando de toda mi lista solo el primer registro que coincida con la palabra “Pediatra”, aunque tengo mas de 10 registros con esta palabra, ¿Cómo logro hacer un loop o recorrido para mostrar los demas rows del documento? Anexo capturas de pantalla.Les agradezco su tiempo y ayuda. Saludos desde Cancún, México.   

2
TacoDeLechon
15 days ago
Vitalie B
Vitalie B
asked in General Q&A
I get an error like I don't have enough permissions when I want to connect to spreadsheets

I went through all the tutorials, but I still can't make the connection with the spreadsheets.I have a Facebook connection (one email) and a Google connection (another email)Please help

2
TobiasNg
15 days ago
roneirav
roneiravUp-and-Comer
asked in Manychaters em Português
Dúvida ao exportar contatos

Estou criando uma automação para exportar os contatos de uma conta que gerencio, porém o pessoal anterior encheu a conta de tags e aí eu entrei em um problema: em cada tag, consta por exemplo 8000 contatos, porém quando eu entro na tag para ver os contatos não aparece isso tudo. Dentro do meu entendimento, contatos são os leads que ficaram registrados. Alguém pode me esclarescer?  Vou deixar anexo a foto. Desde já  agradeço! 

2
roneirav
15 days ago
annaandrea
annaandreaUp-and-Comer
asked in General Q&A
Google Sheet not showing up

Hey!I am having an issue with a client’s Google Sheet. We did refresh permissions and re-installed the google sheet connection and still the M114-Manychat Leads Google Sheet he made is not showing up. I tested on my account creating a new sheet and set it like he had it and it populated on my account. I am going to have him create a new google sheet, see if this one does populate, but what also could be the issue? 

3
TobiasNg
15 days ago
Cm13000
Cm13000Up-and-Comer
asked in General Q&A
Send tracking number automatically

Hello everyone,I send a lot of parcels for companies in belgium (with Bpost). I would like to be able to automatically send the tracking number and all the information about the parcel delivery. Is this possible?Thank you for your answers.

1
Gustavo Boregio
15 days ago
Vanessaatje
Vanessaatje
asked in General Q&A
Automated answer in a Facebook GROUP

Hi!I know how to set up automated replies on a Facebook page but within this page my company has several Groups… How can I set up replies for these??? Help?? :-) Thx! /V

1
Gustavo Boregio
15 days ago
impovimax
impovimaxUp-and-Comer
asked in Chatboteros en Español
why videos is not showing?

Videos Is not showing in Messenger 

3
Gustavo Boregio
15 days ago
Akshaya
AkshayaUp-and-Comer
posted in General Q&A
Can i automate the comments from a collaborated reel ? If yes , let me know the steps

Im planning a collaboration with an influencer but i want to automate the comments of the reel to my dm rather than her . And want to provide a lead magnet to the audience from my dm .Is it possible or not?

3
Advi
15 days ago
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