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Da FingazUp-and-Comer

asked in General Q&A

Help With Contacts

Hello Manychat fam,I need help figuring out the contact set up in Manychat. Right now, every message I send on Instagram is saved as a new contact. I only want a new contact saved to Manychat if that contact engages in a Manychat automation (replying to a story, IG post, etc that triggers an automation). How can I set it up so that Manychat ONLY saves contacts for people who engage that way and not every contact I connect with? Thanks for your help!

200

8 months ago

RealDomUp-and-Comer

asked in General Q&A

Moving leads from Zoho CRM to ManyChat

I want to move leads into ManyChat from Zoho CRM when certain fields area added to the Zoho lead.Leads go into zoho through forms then we need them to go into manychat to trigger whatsapp messaging.

Using a specific word with chatgpt

Hello everyone,I'm currently trying to solve the following problem:Whenever a user types a specific keyword (e.g., "Call") during any moment in a conversation, I want the automation to guide them to a particular section where they can schedule a consultation. I'm unsure how to implement a conditional box to achieve this.Thank you very much in advance.

Automation will not show as live

Hey everyone, I wonder if anyone can help me reslove a flow that says its saved but won’t seem to go live. The live button is faded out and does not show up in Facebook list of flows. It doesn’t seem to matter what I do to the flow it does not activate. Any suggestions to solve this?

2341

8 months ago

KennethUp-and-Comer

asked in General Q&A

I’m trying to sign up for the pro trail but the wrong email and card information are showing

Hi,I’m trying to sign up for the pro trail but the wrong email and card information are showing and there’s no way to delete and add the right information? Any help would be greatly appreciated.

321

8 months ago

daprfctman

asked in Chatboteros en Español

Optimización de ManyChat: Mostrar Todas las Automatizaciones como Conversaciones Continuas en Live Chat

¿Cómo puedo hacer para que todas las automatizaciones en el live chat de ManyChat se vean como una conversación continua de Facebook Messenger, en lugar de solo aparecer el mensaje "Automatización_X ha sido enviada"? Es tedioso tener que buscar cada automatización para ver su contenido y seguir la conversación con el usuario.

Hi, I’m setting up a really simple flow fr Instagram where I can respond to a comment and they get a message. one reel has about 150 comments but manychat appears to be responding to 1 person’s comment every 5 minutes even though they’re all saying the same word. Is this normal?

Hi guys. So I just started using Manychat and I’m having an issue setting my automation up. Below is my 1st automation and the second is what I received - Wrong button, and when I clicked on the “Get updates” button it doesn’t do anything. Is there something I need to set up first before creating automations? Has anyone had a similar issue and could help me? Thanks in advance! This is the automation.This is what I received. Wrong button and when I clicked on the “Get updates” button it doesn’t do anything.

He is not responding to the comments.

Hello, good morning.I need help; it's been more than 2 days since the conversation bot hasn't been responding to comments, but all triggers are correct. Can someone help me?

341

8 months ago

CondiUp-and-Comer

asked in Chatboteros en Español

Pagos desde Argentina

Buenos días a todos Chaboteros,Querías hacerles una consulta, a ver si alguien me ayuda.Es posible hacer pago por transferencia o algún otro método de pago para una empresa Argentina, ya que por tarjeta es muy complicado? Si saben si Manychat en Argentina tiene algún convenio con algún Banco, o Gateeay de pago?Espero comentarios.GRACIAS!

Desktop versus Mobile Response

Wondering why instagram sends a different response to the trigger word depending if the use is on a mobile versus desktop computer. Is there a way around this?

381

8 months ago

landonUp-and-Comer

asked in General Q&A

SMS opt in like hitide

Does Manychat offer an SMS opt in solution similar to hitide?Basically you ask the prospect for a phone number, a message is sent with SMS opt in legalese, and then they are added to your 3rd party SMS list.

223

8 months ago

AwaisToorChannel Explorer

posted in General Q&A

Advanced ManyChat Mastery and Client Engagement Guide

I'm looking for a comprehensive learning resource that covers everything from the basics to advanced topics. I've already watched all the video lectures on the ManyChat YouTube channel and completed the free course available on the ManyChat website. I've gained a lot from these resources.Now, I'm seeking guidance on more advanced topics, such as how to effectively engage with clients, the prerequisites for offering ManyChat services to clients, how to advise clients on chatbot development costs and monthly subscription fees, and any other information that would demonstrate my thorough understanding of ManyChat and my ability to meet client needs.Could you please provide recommendations or a step-by-step guide on these topics? I would greatly appreciate your assistance.

380

8 months ago

joeyUp-and-Comer

asked in General Q&A

Connect Existing Instagram Ads To ManyChat?

Hello! I am a musician running Instagram ads, directing people to listen to the songs on Spotify/Apple Music. I recently discovered ManyChat, and want to automate messages to anyone who clicks the link / interacts with the existing ads I am running. I have been trying to figure out how to get the automated messages to send to anyone who interacts with the existing ads, but I am having a lot of trouble - it seems like ManyChat only allows me to create new ads, and cannot send messages triggered by these already existing ads? But that cannot be true lol, would really appreciate any help!

Can an automation be created before the post is live on Instagram?

Newbie question here.Like the title says, can you create an automation for an instagram post (reel, main feed, story)If so, can someone please share steps for this scenario? Many thanks!

IG DM automation based on a hashtag

I’m looking to figure out the following flow potentially - has anyone does this? Scrape a hashtag for hairstylist, barber, hairdresser - etc and then automate a DM from Manychat for them with a resource (this is a lead gen tatic). Wasn’t sure if an action has to be completed on their part before ManyChat can fire out a response/DM.

211

8 months ago

dcabralUp-and-Comer

asked in General Q&A

Trouble with landing page integration

Hi there. I need to enable users to automatically receive a WhatsApp message when they enter their data on a landing page. I discovered that this was made possible by using Growth Tools. However, since they descontinued the tool, I don't know how to implement this feature now. Can someone help me?

How to get ManyChat app to show my IG account as a login option

I have an IG account that is up and running automations with ManyChat. But when I try to login via the app on my phone, it only shows me 1 IG account that I used to manage for a client that was never fully setup and I’m not even actively logged into FB with that account. It won’t show me an option to login with any other FB accounts. It just defaults to that one that I never connected.I’ve even deleted the app, restarted my phone, and it still only allows access to the wrong account.Any help would be awesome.

241

8 months ago

dcabralUp-and-Comer

asked in General Q&A

Subscriber doesn't exist - Make

I’m trying to send a flow to Manychat from a scenario on Make, but when try to use the Manychat module, it shows the following error: [400] Validation error: Subscriber does not exist.I thought that the field “subscriber ID” was my ID on manychat, but if not, I don’t know what it is.

problema com o bot do telegram e o manychat

Meu bot do telegram dispara um video com proporção de story mais quando envia para o cliente ele fica com formatos errados

Facebook's messages blocked because of "no content type"

Hi!My automation was working for about 2 weeks, then it didn’t work anymore.Here are the messages I got : “ This is a weekly overview of Facebook Messages that were blocked because more than 24 hours passed after subscribed contact's last interaction with your bot via Messenger.”And for every message, it’s a “no content type” blocking.Problem is, I can’t fix the “no content type” blocking because I don’t have the automation checker.They also talk about “Facebook tags”. Where can I find them ?Many many thanks !!

550

8 months ago

sabadoryoUp-and-Comer

asked in General Q&A

Instagram Automation Flow Builder, Webhok, insta stories.

Is it possible to retrieve the content of a story, when someone replies to it?I have been looking, for the available fields that might be sent to to my webhook, but none of it provide url to the video/image of a instagram story.

I have a questionIf i have people in my Instagram dmsCan I send them message all together and also images whenever I want???Also can I exclude people if I want?

Trigger Word Blocked?

Hello, we have several automations that are working well. But we recently set up a new one with the trigger word “PROFIT”. I can see that I’m getting comments on my IG posts but they aren’t showing. I tested it from another account and when I test the other automations, they’re working, but when I test PROFIT on the corresponding posts, my comment doesn’t show and no automation is triggered. What’s happening?

Inquiry on Tracking Link Changes Within ManyChat Sales Funnel Automation

Dear ManyChat Development Team,I hope this message finds you well. I am reaching out for assistance regarding an issue we've encountered within our ManyChat automation.We have a pre-assembled sales funnel sequence set up in ManyChat, which sends a series of text messages and banners to clients after they register on our webinar landing page. The registration process redirects clients to Telegram, and as per our ManyChat automation, corresponding messages are sent out to the client in Telegram. https://manychat.com/fb457509/cms/files/22870555--content20240301122752_062640/editOne of these messages states: "I am sending you the link to join the webinar room," accompanied by a button that should contain the link to the webinar room. However, it has come to our attention that an incorrect link was inserted, leading users to the wrong webinar room.We need to identify the history of changes made within this automation, specifically:Who initially set up the link, and what the original link wa

251

8 months ago

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