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euthfarias
euthfarias
asked in Perguntas e respostas
Quantos bots por plano?

Olá a todos, boa noite!Por gentileza, alguem sabe informar quantos bots (com numeros de telefones diferents) eu consigo ter por plano pro?

271
rodrigo_silvano
MartinT
MartinTUp-and-Comer
asked in Preguntas y Respuestas
Whatsapp - Make - ERROR

Estimados. Tengo una automatización realizada en Make, en la cual ante una respuesta de Whatsapp ente mensaje ingresa a Make, lo trabaja un agente y devuelve sin problemas la respuesta al usuario. Por otro lado, tengo una campaña en Manychat donde contacto a una serie de usuarios con una acción de marketing. El problema es que aquellos usuarios que responden, dichas respuestas no ingresan en la automatización de Make.  Alguno podría darme una idea de donde buscar la solución? Muchas Gracias!!!

1013
Gustavo Boregio
OtroRafaMas
OtroRafaMasUp-and-Comer
asked in Preguntas y Respuestas
No se que le pasa al bot de whatsapp

El bot de whatsapp que tenia activo me ha dicho de repente que esta en estado desconocido y dejo de funcionar  Que puede ser eso? Y como se arregla? 

281
Gustavo Boregio
bubulubu612.
bubulubu612.Chat Surfer
asked in Preguntas y Respuestas
ERROR INSTAGRAM :Añade al menos una Respuesta inmediata al primer mensaje para configurar los anuncios de Instagram

 Hola a todos, he creado una automatización que quiero usar en mis camáñas de pago, tal como dicen las guías en el texto inmediato al activador solo hay un texto con un botón, sin variables pero me sigue botando error ¿alguna idea de qué estoy haciendo mal? gracias de antemano 

392
bubulubu612.
maria8italy
maria8italyUp-and-Comer
asked in General Q&A
new rules

Hello! Based on the new Instagram rules, won't Instagram consider sending messages to our subscribers as mass actions under the new rules? And won't an automatic response from a person be considered a violation if he tags us in stories? Thank you!

292
maria8italy
marcotav
marcotavUp-and-Comer
asked in General Q&A
Can I configure the time of the date and time button?

Can I set the date and time with specific hours? Ex: My restaurant is open from 8 pm to 11 pm. On Mondays the restaurant is closed.I would like customers to be able to book only for that time and on certain days.  

361
Gustavo Boregio
Alyo
Alyo
asked in General Q&A
If I delete a saved contact, can I keep the free plan?

"If I have 1,000 contacts  and delete all of them, will I be able to keep the free plan?

1822
Gustavo Boregio
Aga
Aga
asked in General Q&A
Definition of the "contact"

Hi there!I’m the freshman with ManyChat tools. Currently I’m still testing the free version’s options and I’m concerned if you can define the phrase “Contact” for me.  Does the Free plan have unlimited contacts?Effective December 10, 2020, new Free accounts will be limited to 1,000 contacts which include all subscribed, unsubscribed, and deleted contacts.What happens if I reach the contact limit on my Free plan and don't upgrade to Pro?Once the threshold of 1,000 contacts is reached, account owners will no longer be able to send messages to their contacts through configured automations, Live Chat, or Broadcasts. If my goal is to send IG DM’s after sb leave particular comment under the post - how should I understand the limit. If it means that I can send unlimited dms to 1000 followers, or only 1000 DMs?

287325
Gustavo Boregio
humilis
humilisUp-and-Comer
asked in General Q&A
How to end trial early and start pro?

I want to integrate Google Sheet, but it tells me that I have to be on Pro, and I'm still in free, and will be for 9 more days.The only place I found to end free trial early - Apply Coupon And Get Pro - requires adding a coupon code.Is there another way, or will you be giving me a nice coupon code😉?

1031
rodrigo_silvano
larisa4mello
larisa4mello
asked in Perguntas e respostas
nao consigo acessar meu WhatsApp business

Após conectar o manychat ao wa Business eu não conseguia mais entrar na conta do WhatsApp com meu número, mas mesmo depois de excluir a conta do WhatsApp do manychat eu ainda não consigo acessar minha conta do WhatsApp, podem me ajudar? 

9479
Eduardo de Oliveira
GsxR03
GsxR03Up-and-Comer
asked in General Q&A
Do not restart the chatbot

Hello,I just set up my chatbot with:- If someone sends me a DM with keywords- If someone replies to a video/RealFor example, I put the word "hi" to send a message.Let's say that today, he sends me a 'hi', my bot will send him a message and do the whole process. But if tomorrow he sends me a "hi", it will restart.How can I make the loop only happen once?Same, if he replies to one of my videos and sends me a DM afterwards, the bot will launch twice.I would like the loop to only happen once and I can't find it.Thanks

486
rodrigo_silvano
lozanomarquez
lozanomarquez
asked in Preguntas y Respuestas
Se pierden los contactos recibidos??

Se suspendió mi cuenta de WhatsApp por falta de pago, la verdad no me gustó la aplicación de Manychat porque después de las 24 horas ya no puedo estar en contacto con las personas y preferí darla de baja. El punto es que no he podido desvincular mi cuenta de ManyChat de mi WhatsApp, y sigo recibiendo mensajes, pero no me deja ver ni quién me mandó mensaje, y mucho menos qué me dijo. ¿Saben si hay forma de recuperarlos o ya los doy por perdido?

271
Gustavo Boregio
Pilar
Pilar
asked in Preguntas y Respuestas
¿Porqué mi factura este mes va a ser de 95$ cuando todavía estoy en los 10.000 contactos?

Buenos días,¿Porqué mi factura este mes va a ser de 95$ cuando todavía estoy en los 10.000 contactos en todas mis canales.?Se puede hablar con atención al cliente en Manychat???Gracias.  

331
Gustavo Boregio
Yousef Natour
Yousef Natour
asked in General Q&A
How can to connect WhatsApp to Manychat and still use the WhatsApp application and reply to messages on the same application?

I want a way to connect WhatsApp to Manychat while I can keep using the app, it’s important to my client to keep connected to the app, so is their a way to keep it?

1022
Fabio Gaulke
robertonotte
robertonotte
asked in General Q&A
Can't find a way to customize the Messenger List subscription text

Using Messenger, I’m creating an OTN to contact my subscribers outside the 24-hour window. My understanding is that I need to use the Messenger List feature. I’d like to customize the text of the subscribe button, but I haven’t found a way to do so. I’ve checked all tutorials, but they refer to the "Flow" feature, which I believe is no longer supported. I’m attaching a screenshot; clicking on the three dots there is no edit feature, but only archive.https://postimg.cc/ykj7YcW2

141
Fabio Gaulke
Wilson Leung
Wilson Leung
asked in General Q&A
Manychat and Beehiiv Integration w Zapier

Has anyone here had success automatically importing new subscribers from manychat to Beehiiv? Im wanting to use Zapier to zap these emails into Beehiiv but somethings not working. If anyone is doing this integration, I would be grateful for any advise on what I’m doing incorrectly:heres my current setup:  

361
Gustavo Boregio
Mariana Sousa
Mariana SousaUp-and-Comer
asked in Perguntas e respostas
Responder mensagem de contato enviado em massa

Quando eu faço um envio em massa e um contato me responde, a mensagem não aparece na tela de Chat Ao Vivo, apenas aparece as conversas que o cliente inicia.Ou seja, eu faço um envio em massa, o contato me responde, mas não consigo ver essas respostas.Alguém sabe como posso acessar essas conversas?

131
Gustavo Boregio
Mvrk23t
Mvrk23tUp-and-Comer
asked in General Q&A
Manychat Icon correct, name is incorrect -HELP

Hello Wizards! I need your help...please.I need to change the name of my account in Manychat. it's the same FB business page with a new name. Currently my business icon shows up correctly, however the name associated with the icon is the previous name of my business page and I need both to be the same.Please help.Thanks in advance.Skip

502
Mvrk23t
Mariana Sousa
Mariana SousaUp-and-Comer
asked in Perguntas e respostas
Erro: "Esse número de telefone já está vinculado a uma conta do Manychat"

Ao conectar uma conta do WhatsApp Business, o assistente finaliza com sucesso, porém ao voltar para o Manychat para carregar, ele retorna o seguinte erro na tela: “Esse número de telefone já está vinculado a uma conta do Manychat. Para usá-lo com outra conta, primeiro desconecte o número da conta atual”E um Toast vermelho: “Account already has WhatsApp channel”Já consegui fazer um envio de teste usando o ManyChat, porém não consigo usar a tela de conversas, pois o sistema pede para vincular à conta do WhatsApp.

935
Gustavo Boregio
Gigameubelmarketing
GigameubelmarketingUp-and-Comer
asked in General Q&A
Starting message of any sequence message shouldn't contain ads or promotional materials.

Does this mean the second message and third etc in a sequence can be promotional?

555
Gigameubelmarketing
Paddy001
Paddy001Up-and-Comer
asked in General Q&A
Messenger FB URL

Looking for some assistance….  I am extremely frustrated with Manychat right now.  I just joined and everything is a dog’s breakfast.  I cannot find anything and it’s all changed and I cannot get answers, everything sends me back to the Growth tools which as everyone knows does not exist!! Where can I find out how to get a FB Messenger Ref URL.  This should not be this difficult.  Patrick  

1395
Youngrichrooted
oneforall
oneforallUp-and-Comer
asked in General Q&A
Impossible to send an automatic message with any DM

Hello, i’m trying to send an automatic message everytime i receive a DM on my IG profile but it seems there’s no option such this.I can only select the trigger “send message” and then select a keyword that activate the trigger…?? How is possible? Thank you. 

597
rodrigo_silvano
raymondd
raymonddUp-and-Comer
asked in General Q&A
Users still sending messages even though I have keyboard input off

I turned off keyboard input, but users are still sending me messages.Why isn’t user input off working correctly?  PS - I can’t seem to find an email or contact page for support, so I’m posting it here...

273
Fabio Gaulke
Jonathan.Dias17
Jonathan.Dias17Up-and-Comer
asked in General Q&A
Como faz pra autorizar e salvar o first name em editar coleta de dados?

 

172
Jonathan.Dias17
arjahendrikx
arjahendrikx
asked in General Q&A
How does ManyChat work when collecting emails?

How does ManyChat work when collecting emails? We would love to set up a funnel where “you put your best email” and our freebee will be sent straight to their email. Instead of sending them a link to sign up to our Freebee, they will automatically be opted in. Is this possible? Can this work with our platform Groove CM?

123814
vanessacasmen
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