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Hi guys, I need to find SRD key to integrate my CRM with ManyChat, just wondering if anyone knows how to do so. If you do, please help me out! Thank You, Darsheel

Hi ManyChat and ManyChat community!I’m wondering how I can hyperlink to an email -- as it stands, even if the person right clicked the message, they wouldn’t be able to copy the link, as it would copy the whole message.Second, I’d love to know how to prevent ManyChat from opening up a new little bubble / chat when you do use a link. When I send my website in the text, for example, it’ sends a message before the automated message with my website alone. See attached :)thanks!  

Olá Pessoal,Boa noite! Estou montando um sistema no whatsapp onde a pessoa pode fazer uma indicação de uma possível pessoa interessada informando nome e número de telefone que ficam salvos em uma tabela de excel no google.Até aqui tudo ok e funcionando.O ponto agora é: tem como automatizar o manychat para pegar essas informações no excel (nome e telefone) e: - criar um cadastro deles (importação automatica) ; - Enviar uma mensagem automática informando que foram indicados por determinada pessoal.Obrigado pela ajuda.

Hi guys, I have had a lot of success using the free version so recently upgraded to paid. My flows are being triggered successfully in comments but not in DMs or Story replies. I have remade them, tested them with different accounts, watched the videos from others Qs and still it’s not working in DMs/stories. I feel like it’s a facebook setting but I have been alllll over the place checking everything but there doesn’t appear to be an issue. Any help would be great. Thanks 

Hi Manychat Team!I hope you're doing great 😊I had a quick question! I'm trying to build a flow in Instagram Direct Messages that behaves like a flowchart based on user interaction. Here's the idea: A message is sent to followers. If someone doesn’t respond, they receive a follow-up message 24 hours later. If someone clicks on option A, they receive message A 48 hours later. If someone clicks on option B, they receive message B 48 hours later. Honestly, Manychat has so many amazing features that I wasn’t sure if this specific setup is fully supported 😅So I wanted to ask: Is it possible to initiate the first message to users ourselves without it being considered spam or against policy? Can we set up conditional messages like:  – if the user clicks A → send message A after 1 day  – if the user clicks B → send message B after 1 day Thanks in advance for your help! 🙏Looking forward to your guidance.

Hi,I started Manychat recently and I’m on the pro trial. I am trying to run a facebook messenger automation and my trigger is when user sends direct message (default reply) but it doesn’t seem to work.I have refreshed my facebook permissions and checked the automation and trigger is correctly configured.The only potential problem I can see is that my handover protocol role is “unknown”. I’ve tried changing it on facebook business settings but it is grayed out and disabled. I get the message: “Handover Protocol is disabled while we migrate to Conversation Routing” - Anyone else have the same thing?Is this the problem or could it be something else? Thanks!

Hello,I’m seeing the following message in my ManyChat account related to WhatsApp:"Your account has been restricted. Navigate to WhatsApp Manager to resolve outstanding issues."I’m not sure what caused this or how to resolve it.Could someone please explain what this message means?Who can I contact, or what specific steps should I take to remove the restriction and restore WhatsApp functionality?Any guidance or support would be greatly appreciated.Thanks in advance!

When I’m filtering contacts by tag and subscribed on Date, I’m not seeing all the people that I tagged on that specific day. Can someone tell me what the subscribed on Date signifies exactly?Thanks 

I’m starting from an existing template and need to edit fields . How do I add a question to the existing list?

I cant use my bots in FACEBOOK MARKETPLACE, any idea, how to do it.

I have been using many chat for months. But today I got this notification. Is instagram not allowing stuff like manychat anymore? All i have is when people comment a word on my post I link them where to purchase the item.  

Estou com um problema onde estou fazendo o modelo de mensagem seguindo o padrão Utility. Entretanto, todas as vezes que faço isso, quando coloca para enviar para análise, a mensagem se transforma em marketing. Além disso, tentei pegar modelos passados que deram certo e até mesmo com eles está acontecendo isso. Se alguém puder ajudar fico extremamente grato

Thank you for any help. I see 500 contacts free. But what’s the pricing if we have 2,000 contacts?

I’m trying to send a broadcast and when I go to schedule or send a pop-up to subscribe to AI keeps appearing trying to get me to subscribe every time I close it down and try to send or schedule it keeps popping up. I am now unable to send any broadcasts because of this

How to send a message to the ManyChat API for WhatsApp.After 24 hours.I know it needs to be a Marketing or Utility template.But how do I send it via the API?I didn't find this in the documentation. sample text message.But I would like msg template after 24 hours.curl -X POST 'https://api.manychat.com/fb/sending/sendContent' \  -H 'Accept: application/json' \  -H 'Authorization: Bearer TOKEN' \  -H 'Content-Type: application/json' \  -d '{    "subscriber_id": 111111111111,    "data": {      "version": "v2",      "content": {        "type": "whatsapp",        "messages": [          {            "type": "text",            "text": "Hello World!"          }        ]      }    }  }' 

Olá!! Ainda não está disponível a resposta de comentários no tiktok?

I run a lot of giveaways and inside manychat I would like to say, you are entry 1 out of 100, 2 out of 100… etc.  something along those lines.  How would I go about doing that?  I was thinking I would have to use sheets, but cant figure out how I would pull the entry number.  Any help would be appreciated. thank you.  

When does this part get sent from an automation on instagram? I read possibly 24 hours?  ➡️Follow up to re-engage and build trust

Boa tarde, fiz 3 automatizações e agora não consigo fazer mais no plano gratuito, qual o motivo? Ou é somente 3 mesmo no gratuito?

Hello everyone, I hope you're well.I've set up automatic replies to comments on my Facebook posts, and it works well. However, after a while, I get blocked by Facebook because the comments are coming too quickly over a relatively short period of time.I haven't found a way to space out the replies by setting a waiting time between replies (which can be in blocks).I would really like a solution, please. 🙏🏾

Após copiar um conta para outra, quais etapas devo seguir para ativar a automação nessa nova conta

Tengo unos miembros del equipo creados, pero no los deja iniciar chat con un contacto porque sale un error que dice:No tienes suficientes permisos para chatear con el contacto. Ponte en contacto con uno de los administradores de la página.Por favor me ayudan para saber por donde habilito dichos permisos y cuales son los permisos que debo habilitar

hi everybody, i’m trying to capture all messages with smart delay to give my IA all the context (this is ‘cause too much people write in many messages), so in the image below im trying to solve this with smart delay, but smart delay just save the first 2 messages if i write more than that the CUF “msg_parcial” not change  if anybody have a suggestion i apreciate that, thnks for ur messages

Hi - I’m new here.I’m trying to figure out, if a ManyChat automation can trigger in a Live Facebook Live Stream where people are commeting specific words example: “Send me link”, then the person is getting a Messenger message with the Link.Is that possible? :D 

Hi, in the ManyChat app, when it opens too many comments, the page gets reported and then we can't leave any more comments at all.Is there any option that allows it to automatically leave comments, but without overdoing it so that the page doesn’t get blocked?