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Olá,minha dúvida: quando há a virada de mês, os contatos são zerados ou eles continuam somando? Por exemplo: no plano pró, o primeiro valor é de $ 15 para até 500 contatos. Quando o mês vira, caso eu tenha alcançado os 500 ele zera novamente? 

Hi everyone! 👋I'm fairly new to ManyChat and I'm trying to build an escalation system where a contact gets reassigned to another team member if the currently assigned member doesn't respond within 24 hours.Right now, I’m struggling with how to accurately detect if a team member (human) has replied manually to the contact’s message. I tried using the “Last Interaction in WhatsApp” condition, but I noticed that it also counts automated messages as interaction — which makes it hard to know if a real team member actually replied.Is there a way to track only human responses (not automated flows), even if the message from the contact was sent more than 24 hours ago? I’d really appreciate any tips, examples, or best practices — even if it's a workaround!Thanks in advance for any help 🙏

I'm facing a limitation in ManyChat regarding Live Chat conversation assignments. When a conversation is automatically assigned to an agent (e.g., via a rule or trigger), there seems to be no way to unassign it — not through automation.I need a way to remove the assignment (set it back to “Unassigned”) so that the conversation can be redistributed or handled by another agent, especially in cases where the originally assigned agent is unavailable.Is this a known limitation? Has anyone found a workaround?Any help or insights would be greatly appreciated. Thanks!

Tengo hace varios dias un problema que me esta trabando para actualizar los nuevos cambios de mi flujo. Hice la integracion en un flujo grande de mensajes para una inmobiliaria, para los mensajes importantes que quiera el cliente recopilar, en el foro de manychat dice “La integración de Hojas de Cálculo de Google tiene un límite de 150 solicitudes cada 60 segundos.” y estoy seguro que no paso las 150 por segundo, pero si es asi como soluciono o como aumento el limite. Cuando actualizo mi flujo me lleva a alguna accion cualquiera, me da el mesnsaje de “error de google” y al entrar a la accion me da el mansaje este “rateLimitExceeded: Se excedió la cuota para la métrica de cuota 'Solicitudes de lectura' y el límite 'Solicitudes de lectura por minuto por usuario' del servicio 'sheets.googleapis.com' para el consumidor 'project_number:491988066794'."Desde ya muchas gracias a aquel que se tomo el tiempo de leer  y espero que me sepan dar solucion.

Hi, I have been trying to create a flow where a comment onto a SPECIFIC post should activate the automation. I have tried to it now many times and it does not work. “I made sure that after the trigger comes a Comment Reply”. I also tried it out with a different post, but also not working. Here is the flow: If anyone could assist would be appreciated. Thank you. Mareike

How to send WhatsApp Flow to Many Chat?https://developers.facebook.com/docs/whatsapp/flows/

I am making a multi flow chatbot, how do i make it so a flow can be triggered by another flow? for example:If Flow 1 ends with: start Flow 2 automation In flow 2, which first step should i put so its triggered when a action is Flow 2 automation?

Hello,I have an 8 years old business page with tens of thousands of previous inbox chats, is it possible to import them to many chat?

Hello, I bought the temp WhatsApp number through many chat , but don't know how to receive the verification code while connecting Facebook! 

Quiero ofrecer el servicio de ManyChat para empresas. Según tengo entendido, ellos tendrían que crear una cuenta en ManyChat y añadirme como administrador, pero no sé cómo hacerlo. Además, me gustaría encargarme del pago de la suscripción de ManyChat. ¿Sería esto posible? Si alguien me puede explicar cómo hacerlo, se lo agradecería mucho.Gracias por la ayuda. I want to offer ManyChat services to businesses. As far as I understand, they would need to create a ManyChat account and add me as an administrator, but I'm not sure how they would do that. I’d also like to handle the payment for the ManyChat subscription. Would that be possible? If someone could explain how to do it, I’d really appreciate it.Thanks for the help!

alguém já sabe quais funcionalidades para a plataforma tiktok?

hi. team member is it free?does it not add money depending on the added person?

HelloI’m in the process of connecting my WhatsApp  Channel for the first time on ManyChat. While in the process of authentification via Facebook, I have this error : GraphQL server responded with error %s: %s %s I’m stuck on this page Anyone else having this issue ? How can I resolve this please ? ThanksFiona 

Hi all! One of the admins on my team is unable to reply to IG DMs, she is getting the message “You have insufficient rights to chat with the contact. Please reach out to one of the page administrators.” but I’m not sure what I need to select in the settings to allow her to respond in ManyChat. Any insight?

You have insufficient rights to chat with the contact. Please reach out to one of the page administrators.Go to admins list I am getting that massage again and again despite being a admin. 

Hi! I’m missing a step with my first ManyChat automation in a Telegram channel (with a chat/discussion) that I run.I have connected ManyChat and Telegram. I’ve created the automation in ManyChat. I’ve created a specific ManyChat/Telegram bot using BotFather.Now … I’m not sure what to do next. The instructions end with creating the bot.Do I add the new bot as an admin to my Telegram channel? And … then what? I can’t seem to find the next steps, so I appreciate your help. Thanks very much.

Can someone assist in setting up my account?

I want to get (based on an ad hoc automatization) to load store information based on messages sent by store owners (something like “sotre name is XXC and is located at YYY, of TTT city open hours is ...” thos informaiton should be parsed by some IA (manuchat embbeded or though chatgpt or so) and later, when other users asks “where to buy” thah info is fetched by the IA and presented to customer  Is there some feature to achieve it ????  

Hi, I've received messages like this from several accounts, asking me to subscribe to their VIP list so they can message me even after 24 hours. How can I set this up?We have an upcoming eoffline conference, and we’d like to communicate with the participants during the event.Thank you

I have the plan that allows 500 contacts per month, and I’m marketing my chatbot VERY widely. I’m afraid of exceeding my 500 limit by thousands, and being charged a LOT of money. Is there a way that I can put a limit on the maximum number of contacts the automation will allow?

Veo que hay una plantilla que usa IA; en la versión Pro de 15 USD. No estoy segura de que esté incluida o tenga yo que pagar tokens adicionales, o que en un futuro  me vea obligada a pagar la versión de IA de 29 USD.Por favor, puedes ayudarme?Gracias por compartir tu conocimiento.

Just saw this in Manychat and it got me hyped haha

Hola Podrian ayudarme? De antemano muchas gracias por leer Compre un numero aquí en many chat y quiero utilizar para mis campañas.Hice toda mi campaña en facebook y conecte el numero de whats que adquiri en Many chat. Ya prendi mi campaña pero al llegarme los mensajes de whats app no corre mi bot que hice para whats appycuando me llegan mensajes al whats me dice “Mensaje no soportado” y no empieza mi bot de whatsApp.  Podrias ayudarme por favor. Por lo que veo many chat no reconoce la vista previa de los links que llegan de las campañaas de facebook, espero darme entender. gracias

How many users can i open in the program of 15$?In addition to the user that I opened in the registrationPlease help me to understand :) 

it says “You cannot use Variables (like First Name, Gender, Bot fields, etc) in JSON GT Opt-In due to platform limitations” how to solve this issue..tq.