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Hello! I’m new using manychat and for now I only have the free plan (will get the paid plan soon) and so far I had to publish my posts and just then add the automations, which is not very easy for me since I work overseas for a company in Italy (10 hour time difference). I was wondering, with the paid plan, can I set my automations up even on a programmed post? I mainly post on instagram, facebook and tiktok. I didn’t see anything here about tiktok, but for instagram and facebook is that possible? And if so, is possible just if I program the posts through Meta Business Suite or is it possibile even if I use another app to program my posts? Any answers are welcome since I’m kind of lost here. Thank you so much!! 

¿Yo puedo re-vender Manychat? como los afiliados de hotmart por ejemplo. Gracias.

Buen diaPor que sera que en mi celu no me llegan notificaciones cuando alguien me habla??

I’m currently trying to find a way where:After a user sends their response to my question with the instagram free keyword input after I ask a question on IG, obviously it getts stored and I save it as a custom value.BUT many times a user will reply with an additional 1-5 extra back to back messages as well.I want to be able to store all the separate messages as their own custom values inside manychat, so I’m able to properly let the system know the full context of their answer and check for keywords from each one.Although, I haven’t been able to find a way to get ManyChat to properly store multiple messages as seperate values when they’re getting sent back to back like it would be in real conversation practice. Does anyone have any ideas how I can make this work?I’ve tried, storing the first message as DM 1 ,then have the system check the last text input and if it changed to any value,and if it did: then set that new value as DM 2 , and repeat this process for up to 6 different message

Hi,I’ve been serching for a good while without finding the answer to this question.How do I set up this kind of automation:Instagram comment ---→ comment reply message with button ----→ same button click both trigger a website to open AND trigger the sending of a follow-up messageI’ve tried to experiment with the “addition action” opt-in alternative - but with no success.Very grateful for help!All the best,Siri

Is it possible to use a post or reel which I created a longer time before? It was something like April or May this year and it was quite popular so it would be good to use it

Hello everyone, I have a question: when a user visits the site, he enters some data, creates fbc and fbp, and when he clicks on the start button, he is transferred to a telegram bot, and when he presses the start command in this bot, this data that he entered from the site is transferred to manychatso this is how it works:the user visits the site for advertising, enters the data, goes to the telegram bot (works through manychat), where contacts are created for him, and it is necessary to fill in the data that he entered from the siteIs it possible to do this and how?

Why can’t I send photos and text at the same time? 

Hey! I’m wondering if there’s any way I can automate something that takes a lot of time.  IG plaftormI’m sending a free resource to my audience,  after they comment with a certain keyword they get the resource sent automatically via DM’s. What I’m looking to do is, if they don’t reply within a certain timeline, I want a message to be sent to them automatically so I won’t have to manually do that for +200 people/day. 

I'm new to ManyChat and have some questions about the auto-comment feature. Specifically: Are there any limitations on the number of auto-comments I can use per day or per account, either imposed by ManyChat or Facebook? I'm only interested in posting comments, not collecting contacts. How can I set a delay (e.g., a few seconds) between each comment to avoid getting flagged or banned by Facebook? Can I use ManyChat's auto-comment feature on posts within Facebook groups that I'm a member of?

Hi everyone , How are you ?  Good day to you  Actually , I am new to ManyChat and  I want to automate the process of responding to comments, so that if anyone comments on the post on my company page, they will automatically respond to the comment with another comment.How can this be done? Regards  

hi, I would like my automation to stop at the 2nd step waiting for my signal.I'll explain how it's set up.WhatsappAt the second step the customer must wait for my response where I confirm the booking or not. I would like two buttons visible just for me, one with yes written and one with no written. If yes, the customer will proceed with 3 steps, while if no, they will have a different type of message.is it possible to do it? 

Hi! I want to create an evergreen automation to send people the link to my YouTube channel when I post a video, but it seems like users can only get an automation once. Workaround: Would they be able to get the same automation if I change the keyword for the evergreen automation each week? Or does it not work?

Pessoal, ja dupliquei, exclui, fiz, refiz e nada funciona lkkktentei não criar pra comentarios na publicação e coloquei pra story, mas nada da certo 

A client has two manychat accounts.  each is about 3k subs.  They want to merge the accounts so they have one main account.   Is this posssible? 

Can someone help me, it is driving me crazy! I can set up the automations without any problem but now when I press ‘Publish’  my automation is ‘disabled’ and the automation is not working. They worked perfectly before, I changed nothing and refreshed connection several times? Is there a setting that changed? What can I do?Thanks for your help 

Hi!!,I am experiencing issues when trying to capture and store response data in Custom Fields within an automated flow. Below, I provide detailed context to help you better understand the situation:Context Webhook Integration: I have configured an external request (Webhook) that makes a POST call to a custom URL. This URL returns a JSON with an array of available time slots (franjas libres in Spanish) for scheduling appointments. Response JSON: The structure of the response I receive from the Webhook is as follows: {  "franjas_libres": [    "Viernes 30 de Agosto de 2024, 01:00 PM",    "Viernes 30 de Agosto de 2024, 01:30 PM",    "Viernes 30 de Agosto de 2024, 03:00 PM",    "Viernes 30 de Agosto de 2024, 03:30 PM",    "Viernes 30 de Agosto de 2024, 04:00 PM",    "Viernes 30 de Agosto de 2024, 04:30 PM",    "Viernes 30 de Agosto de 2024, 05:00 PM",    "Sabado 31 de Agosto de 2024, 12:00 PM",    "Lunes 02 de Septiembre de 2024, 08:00 AM",    "Lunes 02 de Septiembre de 2024, 08:30 AM"  ]

Hey,I have an automation to a free guide which is set up and working. I added a check in the next day to see if they have accessed that guide and offer them something else, but it isn’t showing a next step connecting line from this text box?

 si responden al boton se elimina la etiqueta y si no respoden al boton los saca de wspahora mi pregunta essi la persona me contesta al primer mesaje pero no con el boton sino con un msj normal? que pasa?y como puedo hacer para que si me contesta normal no los elimine

i mean.. i can see in a susbcriber all the whatsapp messages sent.. and the messenger messages sent… but.. how can i see all de emails sent and received?? is it possible??cause all i see is a note… “email sent” but thats it… i need to see the conversation within the email

Hello, We had a consulting company create automations for our church using ManyChat about three years ago.  The company, unfortunately, raised the rates to a point, we couldn’t continue with their support.I would like to see what automations are live and then turn off everything.  I will then begin to turn things on as I learn they do and how they function.I can see where the automations were created.  I see things in messenger that I don’t want.  For example, some folks just say hello to us or join us for an online service, then they end up with every service going to their messenger inbox.  If they didn’t ask for that, that is spam.   How do I see what automations are currently live?  

Hello I have hypothetical question. If someone will comment the same word 2 times let say someone comments ,,Amen,, in my reel let's say and then he reply to my story or write another amen in my other reel will he get as many automatic messages from me as much he sends this word? If yes can i change it so the person will only get 1 this message or just limit a time space between these messages?

We’d like to start using ManyChat to handle customer support emails in addition to the Messenger and Social Media inbox. Is there currently a way to do this?

Is there any way we could store URL payload to a custom field in the Whatsapp Bot. We currently have a similar feature for messenger where you can get a payload(user inputted value) along the messenger REF URL and save it to a custom field

I'm sending a request to OpenAi in the Assistants API. And it returns the list of messages correctly.{ "object": "list", "data": [ { "id": "msg_iKGCwdwjUO5bb8c1SMpnIk33", "object": "thread.message", "created_at": 1709048220, "assistant_id": "asst_4O3IU4O3IUweCWH1fE2aX", "thread_id": "thread_d8xFPr33232hNovmHTI9hyno", "run_id": "run_l42qcQLk3h2k3jhmvIyX7cEOY", "role": "assistant", "content": [ { "type": "text", "text": { "value": "Hello! I can help you? 😊", "annotations": [] } } ], "file_ids": [], "metadata": {} }, { "id": "msg_0VVvobTk4hj32jk4h23iFbm6Vnk", "object": "thread.message", "created_at": 170432432228, "assistant_id": null, "thread_id": "thread_d8xFPrFi4kjh324kj3h2TI9hyno", "run_id": null, "role": "user", "content": [ { "type": "text", "text": { "value": "Hi", "an