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chanUhome

asked in General Q&A

Note the automation will not work if you boost this Post or Reel.

4월 4일 매니챗 프로 결제가 진행 되었는데 릴스 자동화 오류가 나타나며 Note the automation will not work if you boost this Post or Reel라는 오류가 발생됩니다

RishadUp-and-Comer

My bot sends “This is a default reply. please change it by editing the flow "Generic Default Reply" to whoever text me whatever. I tried to change Default relpy in setting but i did not work. PLS help me

3213

5 months ago

Elite Business Empire

asked in General Q&A

newbie

I created my account verified my email & all that now I want to upgrade the issue is I am now having it wants another verification code but it's not sending it and when I try to resend the code it says that this email us used by another account already when i am currently logged in? Thoughts?

150

5 months ago

DrkimberlyjoyUp-and-Comer

asked in General Q&A

ALL AUTOMATIONS STOPPED???

As of 24 hours ago, all automations stopped sending DM’s. I’ve refreshed permissions a dozen times. I’ve checked and Instagram is still connected. I’m totally lost????!!!!!

522

5 months ago

PhriaxAi

asked in Chatboteros en Español

ChatBot WhatsApp botones

Hola! Estoy haciendo una conexion con voiceflow y manychat para un bot de whatsapp y en el chat no me muestra los botones de opciones de voiceflow. Alguna solucon?

new hear and finding hars to navigate

NEW HERE* I’ve always had many chat but recently joined pro considering the upgrade with AI and everything but I’m stuck! I need help

5 months ago

RodFprUp-and-Comer

asked in General Q&A

Shopify Order Confirmation

Is there any way to be able to send an order confirmation in Automated by whatsapp once an order is generated in shopify? I know it is discontinued but I don't know if it is possible with zapier or make.

1046

5 months ago

N.yUp-and-Comer

asked in General Q&A

Conversion in WhatsApp chat on the website and what is the source of the traffic

Hello everyone,I would greatly appreciate the knowledge of anyone who has succeeded in understanding this.The question is as follows:A customer enters my WA bot on the website and performs a conversion.How can I determine the source of the user’s traffic?Did they arrive at the site from a paid promotion on Google or from an organic post on Facebook before the conversion?Thank you :)

Update manychat contact information using a resquest method

Hello!I’ve tring to send some data to update a custom filed in Manychat contact but I could not find way to do it.I tried use a GET and POST method, I could create a subscried but not update the contact. Tring to use the GET method I realised that the GET method does not bring me the complete data and the POST method to update ou set a custom field need a subscried_id field to update.I need find a way to get manychats subscribed_id to update the contact informationSomebody could help me?

Does updating an existing automation trigger messages to past contacts?

I’m new to manychat and have created a simple keyword triggered Instagram message to deliver a lead magnet. The automation has been running, but my question is now I’ve just added a smart delay followup message. So will the contacts that were in the automation from before receive the followup message? Or will the followup only be sent to those who trigger the automation after the update was published?

Integrating Manychat and Klaviyo

We are integrating ManyChat with Klaviyo and trying ManyChat fields to Klaviyo properties, for consent fields related to SMS and email.However we are having trouble ensuring that consent is correctly marked in Klaviyo when passing data from ManyChat

974

5 months ago

MikeyMiamiChat Surfer

posted in General Q&A

Instagram Automations/Live Chat Outage Updates?

Wanted to start this thread here to post any updates as it seems there is a widespread outage for a large amount of users involving their Instagram Automations not being triggered, and also the Live Chat section not populating when receiving inbound messages.If you’re also experiencing any type of issue with automations not working, etc. please reply to this thread...Notes:Seems the problem began on May 30th, 2024, sometime between 6-11pmEST. I currently have no updates after checking Meta/Instagram Server/API Status updates pages, as well as the ManyChat status page. Last time I checked was 9:54amEST, May 31st.

462

5 months ago

alyonaigoren789Up-and-Comer

asked in General Q&A

Не работает

13 часов чатбот уже не работает. У кого-то есть такая же проблема?

952

5 months ago

damz34Up-and-Comer

asked in General Q&A

Manychat and Go high level to be able to Add "client" TAG when people pay on stripe

Hello, hope you are well.How can i use Manychat and Go high level to be able to Add "client" TAG when people pay on stripe. The goal is to be able to add a “client” tag in manychat and stop automation for people who buy mu product on my website (Go high Level CRM) thank you,Damien

Can I send many photo in one message with flow

Can I send many photo in one message with flow like below picture ?

Instagram automation not trigger with ad click on Boosted post?

Hi im new to many chat. i setup an automation to trigger if someone clicked on an ad, the ad is a boosted post and it is not working ? can someone assist ?

Syncing contact information with active campaign

I know how to collect emails through ManyChat and link them to Active Campain. However, I can't figure out how to associate the First Name and Last Name data that I've collected with those fields in the record in Active Campaign. Is there a way to do this without having to rely on a third pary like Zapier?Thank you.

470

5 months ago

Silk Skin CoUp-and-Comer

asked in General Q&A

Any Comment Flow - How to Limit Multiple Messages

Hello,I have successfully set up my any comment flow for my posts, but how do I change the settings to limit how many responses someone gets so if they comment and engage with a lot of my content they wont be sent the same message over and over again? Is there a way to put a delay so that it only sends if they have not engaged after 24-48 hours or something like that? Thanks in advance :)

Existing Facebook Leads Ad

I’m new. I have an existing Facebook leads ad that I run off and on for about a year. Can I create a Manychat flow to help with it or do I need to start a new ad and use a traffic or engagement type of ad for it?

140

5 months ago

oguzhanzenginChat Surfer

asked in General Q&A

How can I do Instagram chat history exporting automatically with automation?

I need to take chat history after automation finished. I will use the lead system of pipedrive. How can I export chats and when I use webhook to export datas and informations, where do I find chat history in POST request ( or can I do this with new custom fields, if it is like; How can I trigger all messages?

Connecting Facebook to Manychat pro

I pay for the Manychat pro and use it on my IG daily, but can’t connect it to my FB business page (it just connects to a backup business page I have).When I do go into the page I have connected to manychat, it says I need to have pro for Facebook as well. Is this right? Or should my pro account work on my IG and my facebook already?

301

5 months ago

Lillian CUp-and-Comer

asked in General Q&A

The auto-reply function has been down for three days now

I'm experiencing the same issue. The auto-reply function has been down for three days now, and I've been in continuous communication with the support team. They keep asking me to perform repetitive checks, which I've done multiple times, including reconnecting everything. I'm starting to feel that spending money on this service is not worth it, especially since the subscription model requires us to pay even when the system is down. I'm not sure whether I should cancel the subscription and switch to a different system. Are you considering stopping your subscription?

How Can I access to an account that facebook cancelled?

I'm trying to add a profile with my account with this Facebook account but the profile is linked with another one that was cancelled by Facebook, and for this reason I'm not be able to access and give the permissions to the new account.How Can I access to an account that facebook cancelled?How Can I add the profiles if I can't access to the other account to release them?Please Help me!

Automations suddenly stopped working

Hey all! So a day or so ago ALL my automations stopped working. I did recently upgrade from free to pro… and I thought maybe something went wrong there. But I hadn’t changed any settings. I also deleted my connected Facebook page and set up a new one because someone else had claimed it! But that was after automations stopped. I have tried to refresh permissions, delete them and start again… nothing 🥲Any ideas? Thank you!

Hello guys.Whenever I tried to make page, it shows continuously error pop-up.I did linked up Facebook & Instagram. How can I do…?

150

5 months ago

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