How do you promote your keyword campaigns?
I created a custom app with a trigger, this app sends local context fields like a url of an order. I would like to send a Whatsapp HSM with this information, but, when I am creating a message template there, I can’t see my app context fields variables, and so, I can’t register the message template with the real variables.
Hello everyone, how's it going? I’m facing some issues with my Manychat flow. I’m using make.com to generate responses with Artificial Intelligence. The responses are being generated normally and are sent to Manychat via make.com's API block “Set a Custom Field”.The problem is the following: the response reaches Manychat in about 5-10 seconds through this CUF, but after arriving, the message is not immediately sent to the user. Actually, the timing is variable. Sometimes, as soon as the CUF is updated, the response is sent right away, but other times it takes over 2 minutes for the response (WHICH HAS ALREADY REACHED MANYCHAT) to actually be sent to the user.I’m using Instagram.(ps: theres no smart delay or anything)
I have many automations set up with prompt words - people comment on my Insta posts and get a replay with a link. Is there a way to set up a general automation which will be sent after the original automation? So say someone comments, gets a message with a link that automation is done and then another one will start?
Hi everyone! I’m trying to set up the following flow, reminding non-clicking users with a follow-up message: However, if I use “Reply in DM”, I can’t add another “next step” after the reply, as shown in this screenshot.If I set this first step after the trigger up as “Send message” I can’t save the flow since it wants me to set this step as “Reply in DM”. Is there any trick I don’t see? Thanks for your help!
Hello everyone.I have a query that i have seen its written “1000 accounts or 500” accounts for DM.For 15 USD plan, if i asked them to comment something to my reel and only 500 people will get DM? Please clarify what do you mean by accounts and only 500 people will get DM after they comment something on my reel?Thank You
Como add botao "saiba mais" em uma publicaçao para disparar o fluxo pro cliente
Hi there, New to Manychat and trying to send up automation to collect email and send freebie. Did this successfully via DMs but everyone seemed to be adding keywords to comments instead of DMs so tried to add an additional trigger to the same automation to pick up comments also. However, it will not allow me to enable the additional trigger and I receive the message “Mark this message as a "Comment Reply" if you want to send it as a reply to a post or reel comment.” I have no idea what this means or where I am meant to mark message as comment reply. Please help! Thanks in advance.
Hi everyone,I recently connected ManyChat to my Facebook Messenger for my business page, but before even sending any messages, my account was restricted by Meta due to suspected automation issues. They cited automation violations, but I hadn’t run any chat sequences yet.Has anyone faced a similar issue, or can you provide advice on how to resolve this and stay compliant with Meta’s guidelines? Any insights would be greatly appreciated!Thanks in advance!
Hey everyone, I’ve set up up a many chat flow and as you can see in point 1 I have a condition block then a follow up message. But what’s happening is when the customer goes down the funnel to point 2 and 3 it still keeps triggering the follow up even if they message / interact with me. I’ve tried a smart delay, refreshing permissions and tried the “last interaction” “last seen” and “messaging window segment” conditions with no luck. Has anyone solved this problem before. any help will be really appreciated :) Thanks, Carrie x
boa tarde
Entrei pela primeira vez com o meu Facebook, mas quero continuar com o meu Gmail. Como posso fazer isso? Porque ele me impede de entrar de outra maneira
New Manychat Pro user here. I’m trying to set up an IG DM automation that sends the user to my website, using the “Add Button - Open Website” option. The problem is that Manychat is using a redirect from my.manychat.com and then to my website, which causes my website to malfunction.Going to my website directly by typing the URL into the address bar does not cause any problems.If you test it out yourself, you’ll see it go to my.manychat.com first before it goes to your link.Is it possible to skip the redirect and go straight to my link instead?
How can I allow a client to write only from a specific point in time? I would like to force them to select a few tiles at the beginning and allow them to write freely only from a specific moment. Today there are tiles flying, but the client can still write as much as he wants, ignoring them.
Looking for recommendations for best practices for 2 things:How do you like to select your keywords? How do you make them easy enough to comment, while unique enough not to accidentally happen? How do you share the keyword (specifically in IG)If I say “Comment below with KEYWORD” I think IG will flag that and I won’t get as much traction. What are more unique ways to say that?
Hola Chatboteros!Tengo una duda de Whatsapp que me esta comiendo la cabeza, que he posteado en ingles, pero creo que en español lo puedo comunicar mejor.Basicamente lo que necesito, es saltar de una conversation con “usuario 1” a “usuario 2” automaticamente.Imaginemos lo siguiente.El “usuario 1” esta en un flow de automatización y le preguntamos “Cual es el telefono de la persona que te invitó”El “usuario 1” responde el “numero_telefono_X”.Bien, de lo que se trata es de mandar un mensaje automaticamente a ese “numero_telefono_X”.*Quiero aclarar que “numero_telefono_X” ya esta previamente en mis contactos.En resumen:¿Es posible que la primera automatización de “usuario 1” salte a la segunda automatizacion de “usuario 2”?Espero que si.Mil gracias por vuestra ayuda! 🙌
Como hacer para que si un cliente escribe nuevamente, la IA recuerde sus datos y preferencias y no se los vuelva a solicitar?
I created a flow to get users that click on our ad to trigger the Manychat bot, but only the first part of the chat is triggered. When customer enters email, the rest of the flow doesn’t work. I have 44 messages sent on first flow, but then nothing from there. What am I doing wrong?
I have made some changes to one of my flows and as I would usually do i went to update the live and it now says upgrade. I select that and it wants me to upgrade. I am already a pro member and don't understand what is going on. Any help would be appreciated.Thanks,Chris
There is no way to do it inside Manychat so i was wondering can i at least be able to pay for the Whatsapp messages through Meta with a different card?
In my ManyChat subscription tab, it shows "Trial" while also indicating that ManyChat Pro is active. Despite this, I'm unable to add contact numbers in ManyChat. Can anyone assist me in resolving this issue and guide me on what needs to be done?
I want to send Videos and Audio files to a Whatsapp user using the URL of those files instead of uploading it from local storage. I am able to send Image using the URL but not Audio/Video. Is there a way I can do that using the external request block?
Hi everyone,I'm currently working on an automation flow that integrates ManyChat, Calendly, and Zapier, but I'm encountering an issue with identifying and tagging contacts who book a call via Calendly.Here’s the flow I’m trying to achieve:A lead engages with our Facebook Messenger bot and provides their details (such as phone number, email, AC type, etc). We then forward them to Calendly to book a call with our sales team. After the lead books a call, a Zap is triggered in Zapier to create a task in Asana for the booked call. At the same time, we want to tag the ManyChat contact based on their Calendly booking, which will then trigger another Zap that sends the contact’s additional information to Asana i.e. it should update the task associated with that contact.The information we collect in ManyChat (name, email, phone, etc.) will only be forwarded to Asana once the lead has successfully booked a call. Additionally, we want the task in Asana for that particular lead to be updated with
Hola expertos!Soy nuevo y espero encontrar ayuda por aqui!Of comento:Uso ManyChat exclusivamente para WhatsApp y tengo una automatización que se activa cuando un usuario me escribe por primera vez. Esta automatización pide información como el nombre y la guarda automáticamente en Google Sheets.El problema es que el número de teléfono no se guarda en Google Sheets. Aunque no se lo pido directamente al usuario (porque asumo que está disponible en el System Field), cuando intento conectar esa información con Google Sheets, el campo del teléfono queda vacío.Esto es lo que he descubierto:1. El número de teléfono existe. Son usuarios que me contactan por WhatsApp, y puedo ver el número en el perfil del contacto en ManyChat.2. No sé cómo acceder automáticamente al número en ManyChat. Aunque está visible en el perfil, no logro guardarlo automáticamente en Google Sheets sin pedirlo explícitamente al usuario.
Hello I have a Shopify page where I sell differente items at different price points. What should I choose here? I cant set one price since the items in my store vary prices. What formula works?? Thank you for your help :)
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