I keep getting this message "you have insufficient rights to reload the account" - when I follow the instructions they don't work. I changed browsers, logged out and logged back in - I am the owner of the account - but still not working??
I keep having an issue that I can’t seem to figure out why it is happening. I set up the entire automation for a keyword to Instagram, and it tests correctly when doing the preview through Instagram. But when I attempt to make it go live, an error message pops up that says: “Mark this message as “comment reply” if you want to send it as a reply to a post or reel comment.” I did that when I clicked the “Start from Scratch” area. What am I missing? I’m new to this, and I am sure it is a simple fix, right?
Fala galera, tudo certo? Quero começar a oferecer automações de wpp só pelo Manychat para os meus clientes, mas a grande maioria é negócio local e acaba que já tem um número conectado no whatsapp business. Alguém já usou essa nova modalidade de conexão de API do wpp direto pelo aplicativo? Funciona como API Oficial também, pra fazer disparos e etc?
Please how to do I check the status of my ticket on my account?
Hello Friends ! I am having trouble connecting my IG account to Manychat - It says that it has already been connected but I dont see it. Anyone experienced that and was able to fix it? David
When using the automation flow builder “Auto-DM links from comments”, my post uploads to both instagram and Facebook but only the comments on my instagram receive an automatic reply and DM with link. Is this function only available on instagram?
Hi, So I am trying to set up an automation flow on Facebook Messenger where it is limited to 250 DMs and once it passes that it stops the flow. Additionally I want to have a randomization aspect where 75% of users get a DM with a link, while 25% do not. I want each user to only be able to be considered for 1 comment they leave on a post, to prevent spam from gaming the system. Here is what I have so far… can you help fix?
Hi, We are running a FB Business Page and want to know what is the max amount of messages in DMs we can send out before being flagged? Example → We create automation flow where ManyChat DMs on Messenger people who post a particular word. Is there a specific number?
So once you have an automation flow, there is the little ‘on and off’ switch that can be triggered manually. Is there a way to set an automation flow to be turned off or on based on time in a day? i.e. day/month/year and hours/minutes/seconds?
Sou produtor de conteúdo e gerencio alguns perfis, o que é melhor eu criar uma conta para cada perfil ou criar uma conta e vincular os perfis? Desde já agradeço
Hello! I can't change the name of the profile that appears to new contacts/customers on WhatsApp. It says "DS4 Laser & Router" which is an old name of my company, which I've never linked to this new profile. I changed the name 3 years ago and I use manychat for about 2 years. I don't know from where this name came. "Tomorrow" is the name I gave the contact number. "DS4 Laser & Router" is the default name that I want to change.
Hello! I have been struggling to get Manychat data to pull into Zapier and am just not sure what to do next. Here is a quick Loom walking you through an example of how I have Manychat set up and the data that I’m trying to collect and then the errored runs on Zapier. I know that there is a disconnect and I can’t seem to figure it out! Thank you so much in advance!
Hello, I’m Brazilian and I speak Portuguese. I’m experiencing a problem with the contact limit. It says I can have up to 1,000 contacts, but it also shows that I already have 1,475 contacts. However, I have already deleted all contacts from the list, and the number still remains the same. What should I do?
Can Manychat integrate to Tapsite.ai? How to?
I am unable to configure the Goal Conversions API. I followed Manychat's step-by-step instructions to configure it, but every time I enter my Data Set ID and the Token generated by META, it always gives an error saying “Invalid conversion API credentials”. How to solve this problem?
Hello ManyChat Community, I have been attempting to integrate my TikTok Business account (username: ragnar_spirit) with ManyChat for several months now, but every time I click Connect and grant permissions, I receive a generic error message stating, “Something went wrong.” Despite multiple retries, the process fails at the permission‐granting step. My TikTok account is verified as a Business account and is registered in the USA. The problem has accured months ago, but I’m writing now, cause I need it support, I would be grateful. Details of the Issue: Account Type: TikTok Business (not Creator or Personal). Geography: USA‐based account (all settings reflect United States region). Error Message: After logging into TikTok and approving all requested permissions, the integration page immediately displays “Something went wrong. Please try again later.” There is no additional diagnostic information or error code. Attempts to Troubleshoot (so far): Verified that I’m using the correct TikTok
Hello I am selecting an engagement campaign with the ad set conversion location as “Messaging Apps”. “Partner Apps” does not show up at the ad level as a destination option: I can verify the ad account matches the connected Manychat facebook page’s ad account I have a live/published automation ready to go What more needs to be done to allow “partner apps” to be shown?
I have searched some YouTube videos about ManyChat. It shows up it automates the answer for some keywords, but can I reply to the TikTok message & DMs in the ManyChat backend? I can not find any contact info on this website, which sucks. Help, please guys.
Hi. I have an issue with an integration from ManyChat to Kit. Here is the ManyChat automation: cf. screenshots. The part happening in the ManyChat DMs is working, but then my test contact (email) isn't being added to the Kit form and my Kit integration doesn't start.Meanwhile, when I opt-in directly via the Kit form, the automation starts and runs normally. So the issue seems to be in the connection between Manychat and Kit. Any advice?
Hello, I am a food blogger and DM my recipes using many chat on both Facebook and Instagram. It is costing me over $1k a month so I want to delete that contacts and bring the cost way down. I have their email address stored on my eDM system so I do not need them any longer. My question is, after I delete them, can the user interact again if they start an automation by commenting on a post? Does it treat them like they are a new person? ta Stacey
Hey guys. Hoping someone can help me here. I am looking to send out a broadcast to my contacts but am not seeing the broadcasting section. Any recommendations? I have an admin role in our manychat with the influencer being the owner. Is this an issue?
Good afternoon, everyone. I'm having a problem with ManyChat. I programmed an automation to only respond to comments on some posts, however, when someone sends me a message in the DM, it triggers messages that I didn't programme. I don't know how to solve it, does anyone know how to solve it?
When I program my bot on the manychat app on my phone, for my Instagram account, I want it to send photos to the person it's talking to. When I click on Upload image, nothing happens and I've tried adding the URL of the photo, but that doesn't work either.
Hello! I want to create a chatbot solution for a B2B client, using conversational engine on my server (connected to Manychat via API). The goal is to give this B2B client access to all user chats through a dashboard. I like ManyChat’s dashboard, wondering if it is possible to create it for a client without ManyChat’s, but my dev logo on it? Thank you so much!
la idea es la siguiente cuando me hablan sin palabra clave salta un msj diciendo algo como escriba el nombre del seminario quiero que si el usuario no escribio bien el msj y por ende no salto la automatizacion, madne many un msj que diga algo como no encontramos el semnario, soporte se contactara con usted o algo asi
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