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I just noticed that the Reply button on WhatsApp Message Template does not trigger the keyword reply. So how do I ensure the trigger the correct workflow after the broadcast?  

I made the mistake of linking a gmail account to my Manychat account access! And now I want to remove it so I can link the correct gmail! Can anyone guide me on how I managed to perform this procedure?

Hello Guys ,Did anyone find a way to track how many leads we get per week/day/ month for an info business 

My instagram automation is not working in android phones, and I don't know what I can do to solve this. I know that Instagram web hook is not working well, but if someone know what to do to solve this, issue will be thankful! Button is not appearing for some reason Other button is creating (with an random text) In the workflow, starts a part, like in an random time even if this part of the flow was gone People dont receive my message, appears like a clear message 

I’m running a WhatsApp automation with ManyChat + n8n. Everything works fine when the client sends a message — it goes to n8n, automation replies, no problem.The issue:When I, as the human agent, reply manually to the client in the chat from my Phone Whatsapp, ManyChat still sends the client’s last message again through the webhook to n8n.Im looking for a way to block all the automatization (for a X time) once I send a message from my phone or Whatsapp Web 

I keep getting a [400] Channel is disabled for the Send message Manychat node. Help please! I have checked all the other posts and could not get an answer to this.I have whatsapp funds I am on the Pro plan I know whatsapp account works because I tested it in the Live Chat with my own Whatsapp account Subscriber node works because I see the contact is createdMake.com flow and where it get stuck at Here is what the node looks like:  

I need to figure out how to deactivate auto-replies within Instagram for verified accounts. I feel like it makes people not want to reach back out to me.

Hello everyone!I just created my first automation and immediately ran into a problem. The automation and the trigger work correctly, and the user receives a calendar entry as a download, which is generated in the background via a link/URL using “AddsCal”.However, after clicking the link, the in-app browser opens but the download does not start — the page remains white (see screenshot).If I open the page in the external browser via the three dots in the top right corner, the calendar entry loads successfully.Has anyone tried something similar or experienced the same issue? Thanks in advance for any suggestions or solutions!Regards from Vienna!Pat 

Buongiornoè fattibile collegare l’automazione di many chat con google calendario affinché mandi in automatico ai clienti i promemoria degli appuntamenti su whatsapp?Ho provato un’altro sito in cui basta creare l’evento su google calendario inserendo il numero di telefono e tot ore prima manda il promemoria in automatico al cliente su whatsapp; è possibile anche qui? Sto provando a fare dall'automazione i vari messaggi, ma poi non trovo il modo di collegare il tutto con l’account google Grazie

Hi everyone,I’m noticing something odd with the Instagram "Say hi to new followers" Flow and I’m wondering if this is expected or if it can be improved.Whenever a new follower gets the Welcome Message and clicks the link inside the flow, Instagram shows a long white “redirecting” page with the ManyChat domain before the actual URL opens.This delay feels unnecessary, because normal redirects on the web don’t show a visible intermediate page like this.Is there a reason this Flow forces this visible redirect layer, and can it be disabled or optimized?A direct, clean redirect would dramatically improve the user experience.Thanks!  

Is it possible to connect the same WhatsApp Business number to more than one account? 

Hi community,New user here 😀It’s been the second day I am still trying to integrate manychat, whatsapp and google sheets.probably the problem is super easy for you gents, but anyway. I have now built event a one block flow, just to see some data being populated in Google sheets … but still no luck.I have attached the flow and actions configuration. Really, where is the problem?Thank you very much,Cip  

Fiz uma automação básica que após um usuário entrar em uma tag X a automação espera por 5 horas e dispara uma mensagem.Ela funcionou perfeitamente para o meu usuário de teste mas os demais usuários que comentaram naturalmente não receberam o restante da automação mesmo entrando na parte de espera inteligente.Já aconteceu isso com alguém?Veja que tem 7 pessoas dentro do atraso inteligente, 2 esperando a aprovação, 5 aprovados. Desses 5 aprovados somente uma pessoa (meu usuário de teste) que recebeu o restante da automação, sendo que pelo menos mais 1 usuário deveria ter recebido essa primeira mensagem já que ela estava qualificada - a mensagem dela foi há 18 horas atrás. 

Hi, I'm trying to set up automated public replies to Instagram comments (not DMs). My automation triggers correctly (runs are counted), but no replies appear under the posts. I've tested with different accounts, reconnected Instagram, and checked all permissions. Can you help me figure out why public comment replies aren't posting? Is there something specific I need to enable or configure? Thanks!

User: “Hi, I need to know the cost for this product?”ManyChat: “Hi! Glad to have you here… (Flow starts)”I need help.I want to capture the first message the user sends when they contact us.But I don’t see any option in ManyChat to automatically save that first input.How can I fix this issue?

I am a new user of ManyChat and I have created few “Auto-DM links from comments”, but I am limited to 3 links only. How can I do to send more links to my community?

I am setting up an automation from scratch for a Facebook post. I want to send a message after 30 minutes if the client does not click the link. But, this seems to be sending it to everyone, even if they click the link. What do I need to change?  

I'm having a problem I can't solve. Even after disabling URL shortening, when I create a WhatsApp button with a link, before going to the domain I defined, it goes through the domain https://mc.ht/

Getting this error while upating to proSomething went wrong with your card. Please, check your bank payment history or try again using another card.

I’m trying to setup an Instagram and a FB Ad Trigger that is based on the conditions of following both respective channels. I believe the triggers need to be live before I can connect the Ads Manager to ManyChat, but I keep getting weird setup errors like “You can’t use Next Step for the first message with Facebook Ads trigger” and “Add at least one Quick Reply to the first message to set up Instagram Ads”.I’ve tried troubleshooting these by redoing the flow from scratch, but it’s just not working.

Is there any way to prevent yourWhatsapp co-existence from triggering automations for the recipient? If a team reaches out tp someody through the app. It triggers the default automation and causes confusion.

How can I make a global keyword like “Return” that ALWAYS interrupts the flow and sends the user back to the main menu, no matter where they are in the conversation?Thank you!

Can the chatbot respond to ads enabled through meta ads manager? Because I had the same problem when I used a different chatbot platform, and the automation only worked for organic traffic, it couldn't respond to ads enabled through meta ads manager. Even though I enabled ads placed in a ready-made post for advertising

In the last two days I had a few new followers before I start using Manychat. Is there a way to manually send the automation for new followers to them?

Hello everyone,I am currently building an automation in Make.com that updates a user’s custom field in Manychat after verifying their payment status from Google Sheets. The scenario works as follows: Google Sheets – Watch Changes → detects updated payment status. Set Multiple Variables → prepares reservation/payment data. Google Sheets – Update Row → writes reservation code or status back into the sheet. Manychat – Set a Custom Field → should update a custom field inside Manychat for the corresponding Instagram user. The issue I am facing relates to the “Subscriber ID” input in the Manychat: Set a Custom Field module.Problem:Make.com requires a numeric Subscriber ID (matching the pattern /^[0-9]+$/), but in my scenario I only have the user’s Instagram ID/Username that is stored in Google Sheets.I am not sure: Which Manychat field corresponds to this numeric Subscriber ID? How to correctly map or retrieve the Subscriber ID for Instagram users coming from Manychat? Whether I ne