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Post content:Hi everyone,I’m running into an intermittent delivery issue with ManyChat API and would really appreciate some insights from the community or the ManyChat team.Setup Platform: Facebook Messenger API used: POST /fb/sending/sendContent Message type: Image + text + quick reply API is called from n8n HTTP response from ManyChat: success / 200 OK Subscriber ID is valid and active The issue In the morning, everything works perfectly: Flow runs smoothly API sends messages successfully Users receive image + text as expected However, in the evening, delivery becomes unreliable: Sometimes the message is delivered Sometimes it is NOT delivered at all n8n still reports the request as successful No error response from ManyChat API This happens even though: Subscribers are active They have recently interacted Message volume is very low (definitely not near 5 requests/minute) Same payload structure is used every time Additional context T

Hi there, Manychatters! Quick question! Is it possible to connect two Instagram accounts under one ManyChat account?

Hi, What is going on with the new pricing structure?It’s confusing, previously you paid for active contacts within your account and these accumulated.Now its based on the number of contacts who are engaged during that monthly billing period? Is that correct.That may work out cheaper for some but the cost per contact is substantially higher.Previously you had a pricing calculator (slider) but that's now been removed.Am I seeing this correctly??

I’d like to talk with other artist about how they use Manychat. I mostly see Insta Growth accounts using Manychat. And often talking about astronomical numbers they have reached. Do you think these numbers are true or are they making them up for clout??Are any artist using Manychat to build relationships or just send people to their website? Or a link to buy an art product?xo Steph

My card is working and active. I have made payments to manychat using the same card for the previosu months as well but since yesterday - even though i renew subscription (pay with link and pay without link - tried both methods), it processes the card successfully only to bring me back on the dashboard page and there i see the renew subscription message again. No error, no payment failed, no card declined message -  just shows me the the renew subscription message box again. This is a business critical issue for me - need this enabled so that i can set my workflows live. Notw: i have used the same card to make payments for the previosu month as welland i have followed the instructions in this link as well - “https://help.manychat.com/hc/en-us/articles/15404249418524-Payment-issues-for-Manychat-users-in-India” but still not working.

How are doing follow ups with this 24h restriction?People are all the time in their phones not emails so i want to nurture AND CONVERT THEM INSIDE MANYCHAT and this happens every 3 days at first then every 5 daysCan you share how are you doing so or template that i can use Thank you

I created a system with manychat + n8n. However, manychat gives random data without waiting for the data coming from n8n.What kind of solution can I apply for this?When I asked GPT about the issue, it said that manychat is timing out, so it does not wait for the data from n8n.

I tried to create an automation where: User comments on my reel  User gets a DM from me. The message will be like “Hey thanks for the interest. Could you tell me abit about your goals and challenges? this will help me see if my coaching is the right fit for you”  Wait for user to reply.  When they reply, I send another message: “Thank you, I will get back to you ASAP”  If they don’t reply, I don’t send the second message. Its not working because its asking me to mark the message as “Private Reply”. And when I marked as Private reply, it can only send the first message and use the button to trigger the second message.  Any one having the same issue or if anyone have any suggestions, pls let me know. I’d appreciate it! 

Hey guys, is it possible that I can manually add a tag to multiple contacts and that will work as a trigger for my new automation flow. Actually we are providing a free demo session, so for the people who registered and joined the demo session online and I want to send them the message.  As manychat won’t be able to know who joined and who did not (atleast without the Zoom API and I don’t want to dig deeper for now as it is our first time), I am thinking to manually add the tag to the ones who joined. Now that “Tag is applied to a Contact” will work as a trigger and the automation message is sent to them automatically and the flow is being continued.  I tried this… but it is not working. I have checked all the basic things to make sure I am not doing some mistake.

I am unable to configure the Goal Conversions API. I followed Manychat's step-by-step instructions to configure it, but every time I enter my Data Set ID and the Token generated by META, it always gives an error saying “Invalid conversion API credentials”. How to solve this problem?

i want to store comment and insta id of person who comment. plz help. it is urgent

Hi everyone 👋I have a question about running an Instagram account in two languages (Dutch & English) and I’d love your advice.My idea is to keep each Reel in one single language — so a Reel will be either fully English or fully Dutch, not mixed.The captions, voice-over, and text on screen would all match that one language.My questions are: Is it wise to run one Instagram account in two languages? Does this affect reach, engagement, or the algorithm negatively? Are there best practices or tips you’d recommend when doing this? I’m curious to hear your experiences or what has worked for you.Thanks in advance! 🙏

Hello, we'd like some clarification regarding the performance of your systems.Since we need to activate the chatbot on some pages of large global brands, we want to be cautious and ensure thatby sponsoring a post, the traffic spike can be handled smoothly by correctly activating the chatbot for eachcomment, and that each user can receive the direct message according to the automations we configure.Is there a traffic limit or a limit on the number of users performing actions on the page at the same time?Does the limit depend on the type of subscription? Thanks in advance for any clarification.Sincerely 

 Unfortunately, I missed yesterday’s webinar by MELANIE EILERS (manychat for small& mighty businesses)Is there a recording I can watch?

bonjour ,je souhaite envoyer à tous mes followers avec many chat un message en privé avec un code de reduction pour le black friday

Hello,  When the automation (When someone new follows you trigger) is active and (When someone comments on) also.And the user first starts the automation When someone comments on and then within 10 seconds clicks on follow button. Normal the automation When someone new follows you trigger will start. Is there a way that the automations not overwwrite.  Hope you understand what i mean ;) Thank you

Hi everyone,I’ve been struggling with an issue where Quick Replies are not working at all.Here’s what I’ve already tried: Refreshed permissions multiple times Removed and re-activated my Facebook/Instagram page several times Double-checked my automations and blocks to make sure there are no empty steps or button conflicts Despite doing all of this, Quick Replies still do not appear or function.Has anyone else experienced this recently? Any guidance from the ManyChat team would be greatly appreciated.

When I send people messages on Insta an old ManyChat automation keeps sending to their feed. Thanks for your help

Hi, I would like to have the automation for instagram but having just the bot replying comments, is that possible? Bests,Fabio

Will keyword automations work the same if a customer comments the keyword from a paid ad or does it have to be an organic post or story?

I just noticed that the Reply button on WhatsApp Message Template does not trigger the keyword reply. So how do I ensure the trigger the correct workflow after the broadcast?  

I made the mistake of linking a gmail account to my Manychat account access! And now I want to remove it so I can link the correct gmail! Can anyone guide me on how I managed to perform this procedure?

Hello Guys ,Did anyone find a way to track how many leads we get per week/day/ month for an info business 

My instagram automation is not working in android phones, and I don't know what I can do to solve this. I know that Instagram web hook is not working well, but if someone know what to do to solve this, issue will be thankful! Button is not appearing for some reason Other button is creating (with an random text) In the workflow, starts a part, like in an random time even if this part of the flow was gone People dont receive my message, appears like a clear message 

I’m running a WhatsApp automation with ManyChat + n8n. Everything works fine when the client sends a message — it goes to n8n, automation replies, no problem.The issue:When I, as the human agent, reply manually to the client in the chat from my Phone Whatsapp, ManyChat still sends the client’s last message again through the webhook to n8n.Im looking for a way to block all the automatization (for a X time) once I send a message from my phone or Whatsapp Web