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Charmaine
CharmaineUp-and-Comer
asked in General Q&A
keyword prompts not working

hello, i have Manychat pro and refreshed permissions BUT i typed a keyword to get some stickers (freebie) from an instagram post, i received the chat immediately to my inbox, I clicked the button to receive freebie but its saying ‘hmmm cant connect manychat?? what is this?’ Im concerned that this happens with my own automations to others! Also i checked on the instagram end in settings and permissions, thats all fine.

805
Fabio Gaulke
Lucas Moyano
Lucas MoyanoUp-and-Comer
asked in Preguntas y Respuestas
Error en reconocimiento de flujo

Hola a todo!,tengo una pregunta respecto al link entre manychat Facebook. Actualmente estoy intentando de publicar un par de anuncios por meta, y tengo un flujo creado en manychat que se activa con palabra clave y se inicia una conversación en instagram. El tema es que no puedo publicar el anuncio porque me aparece un error y al parecer es porque no se reconoce mi flujo creado. Cómo que mi facebook no estuviera con manychat, lo que si esta hecho.Ayuda por favor 😬  

1146
Miguel Tite
EBABA
EBABAUp-and-Comer
asked in General Q&A
Can't create an external request - NOSENSE JSON ERROR AND A NEW STRANGE REQUIRED FIELD (TEST CONTACT))

Hi, I was just creating my first automation, on trial, but testing the pro account. I can't setup a very simple external request and I note that it shows a different required field (test contact) when comparing to some tutorials that I watched.In the upper right corner it's requiring a test contact, but I don't have a clue how to set it. But I don't see it on other users over the net.Another bizare validation is that it doesn't validate the json correctly… Even a very simple json it's gives me a strange error.{“oi”: “oi"} is not wrong… But it says Invalid JSON, not defined variables…Pls, anyone have any guess? Thank you! 

59313
kokoz
kokoz
kokozUp-and-Comer
asked in General Q&A
oh my....someone please help. What is this random "contact for testing" that doesn't update when I ad contacts in the contacts section. what is this???

why would we need this and how do we bypass??

381
Fabio Gaulke
M
Mike0908
asked in General Q&A
How can I notify someone else within messanger that a chat needs attention?

Hi,I manage the technology for my business (website, punchout, and social media integrations). I am not the person that responds to customers. Our owner and social media person does.I have a quick response in messenger for “Live Chat” so the customer can signal that they want to speak with someone directly.How can I make that message notify or standout to my owner or social media person so they know that specific chat needs their attention?They do not use the ManyChat platform and wish to keep all their communication within Meta/Facebook.Thanks

392
Fabio Gaulke
Setpol
Setpol
asked in General Q&A
common question regarding the Contact limit

hi there, after a long break about two or three years ago, manychat features were free then,Manychat Fb messenger bot helped me a lot at that time. So again i came back to use its features but new plans that im not aware about it.  i have only one question. What does contact limit means?  suppose i have 10k fb messages, and the limit of contacts in manychat is 500 only. Does it mean i can only broadcast automessage to only 500?  pls explaim me and sorry my english is not good

571
rodrigo_silvano
claudriz
claudrizUp-and-Comer
asked in General Q&A
Deleting contacts

hi, i have the free plan. i am deleting some contacts so i can either use many chat for free or maybe open to paying $15 a mo.. right now its only giving me choice of $25 even though i deleted some contacts and have under 1000 now.. what do i have to do ?

1874
claudriz
olu
oluUp-and-Comer
asked in General Q&A
Contact Imports not working

I have a Pro account, but when importing contacts for WhatsApp, not all my numbers are being imported. I’ve already checked the number format, and everything appears correct. I'm importing from a CSV file.

622
Fabio Gaulke
ministryofcurry
ministryofcurryUp-and-Comer
asked in General Q&A
Send recipe to email

Hi! A long time manychat user. I use the basic automation for every IG post to DM the recipe for my reel. Is there a easy way to  Give readers option to send recipe to email and grow the newsletter? Thank you! Archana

633
rodrigo_silvano
Vivian Kuo
Vivian KuoUp-and-Comer
asked in General Q&A
Why can't I use broadcasting in instagram?

Hello! I would like to use the Instagram Broadcast feature to send messages to followers who have previously commented on my posts.I found a button that seems to allow exporting the follower list—is this the correct one?Or is there another function that allows me to export a list of followers who have commented on my past posts into a spreadsheet?  

1627
Gustavo Boregio
MarconyxD
MarconyxD
asked in Perguntas e respostas
Como receber mensagens enviadas pelo Make.com?

Bom dia.Sou novo na comunidade e tenho tentado realizar alguns testes de interação. No Make.com existe um módulo Send Messages que oferece a opção de enviar áudios, imagens e textos. Ao utilizar este módulo para o envio de qualquer tipo de informação, recebo o status: success como resultado, porém nada é exibido na conversa de WhatsApp.Se tento apenas atualizar uma tag do contato no ManyChat via Make.com, a tag é atualizada com sucesso, então não existe problema de conexão entre as ferramentas. O problema está apenas no envio de mensagens.Acredito que esteja faltando algo, porém não tenho experiência suficiente para identificar o problema. No meu fluxo no ManyChat apenas envio o gatilho de ativação no Make.com, então não sei se preciso de algum módulo para receber as informações enviadas pelo Make.com.Alguém consegue me ajudar, por favor?

18312
Gustavo Boregio
Grigor
GrigorRising Conversationalist
asked in General Q&A
How to do Paid Broadcast in Messenger in 2025

Hey everyone,I have a question regarding ManyChat. Since paid broadcasts are no longer an option, how can I send messages to all my subscribers? For example, I have 10,000 subscribers in ManyChat, and I’d like to send paid messages as we used to do.

1178
rodrigo_silvano
Kalel Pizzonia
Kalel PizzoniaUp-and-Comer
asked in Perguntas e respostas
Cancelamento

Fiz uma conta para um Instagram a dois dias, alguém sabe me dizer se consigo cancelar essa assinatura e ter o reembolso? 

473
Gustavo Boregio
Waqas Khan
Waqas KhanUp-and-Comer
asked in General Q&A
Issue with google sheet integration

Hello Everyone. I am having issue with google sheet integration. I want to save the information regarding button pressed by a user. For example, If a user selects from any of the three therapist name, I want their name to be exported to my google sheet that I have already integrated. Currently when I execute this, I am not getting the names in the sheet rather some distorted alphabets. Can any body help me in this regard? Thank you in advance.

403
rodrigo_silvano
Biancastepsis
BiancastepsisUp-and-Comer
asked in General Q&A
Mention @Username in comment reply

When im doing auto reply's on comments, how can i mention the user who made the comment? The cuffs to choose the user are not there in the random comment answer selection.Im talking about the Instagram Comment Reply under my post and not about the message you are sending to the commenter. 

824
Fabio Gaulke
snoudesignstudio
snoudesignstudioUp-and-Comer
asked in General Q&A
Reply a message after the File type data collection

I would like to configure a message to automatically respond to my user after he sends a file via WhatsApp, something like "your file was received successfully", the problem is that by default, when waiting for a file to be sent, manychat forces the success condition as an action, and as far as I know... it is not possible to continue the flow after an action. 

425
snoudesignstudio
umair ahmed
umair ahmed
asked in General Q&A
can we integrate chatbot to our website?

I wanna ask if there is any possibility to integrate manychat chatbot to our website, when a person comes to our site he can talk with chatbot?

1201
rodrigo_silvano
philmoore007
philmoore007
asked in General Q&A
Landing pages in ManyChat?

I see that there used to be a landing page growth tool - now that growth tools have gone, have landing pages gone too? Any recommendations for a cost effective & easy to use landing page function? Thanks in advance!

2776
Tuto sanchez
pynchon
pynchonChat Surfer
asked in General Q&A
The quality of number has gone down to "low". Can I at least keep receveing them to my list?

The quality of my number connected to Manychat (the one I use for WhatsApp onboarding) has gone down. I won’t send the welcome flow anymore, but I’d like to at least tag the new contacts, so that I can contact them later.Is that possible or would it possibly make the whole number be blocked?Thank you!(context: I’m in the middle of a launching campaign, so we’ve been receveing thousands of contacts everyday. Despite all the good practice, some still report our number).

201
rogerioaraujo
Mauricio Pitta Moura
Mauricio Pitta Moura
asked in Perguntas e respostas
Dificuldades na Integração do WhatsApp com o ManyChat

 Olá, comunidade ManyChat!Estou enfrentando problemas ao tentar integrar minha conta do WhatsApp ao ManyChat. Segui as instruções disponíveis no guia oficial (Como conectar sua conta do WhatsApp à ManyChat), mas ainda não obtive sucesso.Passos que realizei:Verifiquei as informações comerciais da minha conta do WhatsApp. Confirmei o status do meu número de telefone e o limite de mensagens. Assegurei que o nome de exibição foi aprovado.Problema específico:Após completar os passos acima, ao tentar conectar minha conta do WhatsApp ao ManyChat, encontro o seguinte problema: [descreva aqui o erro ou mensagem específica que você está recebendo, se houver].Informações adicionais:Estou utilizando o meu laptop. Minha conta do WhatsApp é do tipo Business. Estou no plano Free/Pro (demo) do ManyChat.Agradeço antecipadamente por qualquer orientação ou solução que a comunidade possa oferecer.Atenciosamente,Maurício

491
rogerioaraujo
financiera365
financiera365Up-and-Comer
asked in General Q&A
How do I select the date response type?

I want to define a date type data entry but I can't see the option even though I already have the custom field created of date type. 

341
rogerioaraujo
Readytolearn55
Readytolearn55
asked in General Q&A
many Chat/TikTok help

When attempting to connect TikTok to Many chat, I received a message stating that TikTok isn't available in my country. Has anyone else encountered this issue or found a solution for linking Many chat to the TikTok platform?I live in the US 

451
rodrigo_silvano
Jacob Alerte
Jacob Alerte
asked in General Q&A
how do I upgrade to pro?

Brand new here trying to upgrade a pro so I can use tools. Cannot use tools with free version.

1021
rodrigo_silvano
Marc Vogt
Marc Vogt
asked in General Q&A
traduction

is it possible to have many chat in French please ???

91
rodrigo_silvano
celo
celoUp-and-Comer
asked in Preguntas y Respuestas
mensaje de bienvenida automatizado

Hola comunidad, no encontré un soporte técnico, asi que les pregunto a Uds que son expertos, en la automatizacion de instagram, del mensaje inicial, funciona, pero se activa un mensaje inglés que me está provocando dolor de cabeza 

742
celo
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