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My Manychat is connected to WhatsApp api number, and Facebook, but when I am running the engagement app, the destination to message. Yet unable to connect partner app. It is showing the JSON method, which is not available in Manychat. 

Hey, can anyone here help me out? I’d like to know how I can switch from the API to the official WhatsApp Business app so I can use coexistence mode.

Criei um campo personalizado do tipo texto (Subscriber ID) e uma regra, tendo como gatilho a inclusão de uma tag (Cadastrar ID Usuário) e com a ação de preencher o campo personalizado com o ID do usuário.Quando aplico a tag individualmente, a regra funciona. No entanto, quando seleciono todos os contatos e tento um ação em lote, apesar da tag ser adicionada aos usuários, os campos personalizados não são preenchidos.Alguém saberia informar o motivo? Haveria outra forma de fazer isso?

hey all im currently trying to add many chat to make.com make.com is asking for a access token i have put my api key into make.com thinking that was the access token but make.com is saying thats not the access tokenany advice or help is much apreciated

Hola comunidad!!Reciente hice la conexión de Whatsapp business app a Manychat, escanee el QR de la app en mi navegador y funciona perfectamente.Ahora cuando se intenta escanear el código desde otra PC da error y no se conecta (Pc para dar ssoporte)Alguien sabe cuantas sesiones de WhatsApp puedo tener abiertas cuando está conectado a Manychat, o simplemente debo usar la aplicación de Manychat con diferentes puestos para que diferentes personas intervengan en el chat.Saludos!

Hello Everyone, I am planning to join manychat affiliate program but before that i need to understand more how manychat affiliate works, question are below :1. Do I only earn a commission if the user signs up for the 12-month plan? If the user chooses to pay monthly (at the end of each month), will I still receive a commission?2. If a user signs up for a 12-month plan but cancels after the first month, will I still receive a commission for the first month? 3. I'm targeting live streamers as my first client segment. My goal is to automate the process where their customers—coming from Facebook, Instagram, or WhatsApp—receive a message, fill out a form, complete a purchase, and have the order details automatically sent to an Excel file with notifications. Can ManyChat handle this entire flow? 4. I plan to help clients by creating their ManyChat accounts for them. Do I still need to register them through my affiliate link to receive the commission? Or is there a way to assign their account

I’d like to manually add an email system field to a contact and I cannot find a place to do it. Support articles say this can be done in contacts by clicking on the user, but I’m not seeing the option to add system fields at all. I can add custom fields, but the automation I’m trying to trigger requires the email system field to be filled out. Here’s a screenshot to show you what I see in the contact with nowhere to edit the system fields or add one for email.  Thank you! 

Good day, I have successfully integrated with the ManyChat API and can validate and Create subscribers. However sending of WhatsApp messages is not working, Please check my payload and logs below:From your application logs (supabase/functions/whatsapp-checker):Timestamp: 2024-12-27 14:15:24 UTCSubscriber ID: 657681435Customer ID: AQT25759Message Content: "Congratulations Steven! Your application has been approved..."API Endpoint: /fb/sending/sendContentMessage Tag: ACCOUNT_UPDATEAPI Response Status: 200ManyChat Response: {"status":"success"}API Request Details:{ "subscriber_id": "657681435", "data": { "version": "v2", "content": { "messages": [ { "type": "text", "text": "Your message content here" } ] } }, "message_tag": "ACCOUNT_UPDATE" }Details:Subscriber ID: 657681435 Phone Number: +2775******* (masked for privacy) Timestamp: 2024-12-27 14:15:24 UTC API Endpoint: /fb/sending/sendContent Message Tag: ACCOUNT_UPDATE API Response: HTTP 200 with {"status":"success"} Issue: Message shows

Hey everyone! Im kinda new to manychat, so it can be very simple for someone.when i try to save any user input using any custom input. 

Hello. Trying to implement event reminder. Following this tutorial: https://manychat.com/blog/how-to-use-one-time-notifications-for-facebook-messenger/  But i cannot find “OTNR” message block. My plan is PRO. Is it still available?Thank you.

I needed to understand if there’s an API that can be called to trigger a particular live agent for live-chat feature? 

What steps exactly need to be taken to forward a chat with Manychat via WhatsApp directly to WhatsApp and continue it there via direct chat? Does the same number have to be set up on a smartphone using WhatsApp Business? Is this even possible with the same number (MANYCHAT & WhatsApp on a smartphone with the same mobile number???)

Hello!I’ve been trying for months to do a video broadcast, but had no luck with it. I’ve edited the video both in CapCut and Premiere, and I’ve followed all the size guidelines (270 x 480).The file I’m using is encoded with H.264, downloaded at the Lowest Rate, in MP4 format, and I’ve made sure to follow all the specifications provided. However, no matter how many times I’ve tried, I still can’t get it to upload — it always says “File Media Not Supported”. Could you please help me figure out what might be causing this issue? Thank you in advance.

Why has this turned up in my automations? i never created it 

Bom dia pessoal, sou nova por aqui. Estou há poucos meses usando a ferramenta manychat e hoje quando acessei a fatura do meu cartão que cadastrei, estão cobrando duas vezes o mesmo valor. Sendo que fizeram as cobranças no dia 24/01 e no dia 25/01, quando eu acesso as faturas no meu perfil manychat, consta apenas de 25/01 a 25/02 e 25/02 a 25/03, porém a fatura do meu cartão fecha no dia 16, ou seja, essa do dia 25/02 não pode estar sendo cobrada na minha fatura desse mês, já que já tinha virado o cartão. Além disso na fatura do mês que vem, está sendo cobrado o mesmo valor… ou seja, dois meses de uso e estou pagando por 3.Alguém sabe algum canal de contato humanizado com a equipe deles? Pois pelo suporte é apenas o robô que fala comigo.Obrigada

Hello everyone, im trying to figure out out to batch incoming messages in manychat to send multiple messages from user to n8n as one message. ive tried a few different ways but turned out unsuccessful, any advice?

Is there anyway you can leverage many chat to automate follow up responses when people don’t answer the original DM? 

I have an automation that’s live. The automation collects people’s email addresses. I want to add a step to the automation where the email addresses get passed on to my klaviyo account (I’ve already successfully set up the klaviyo-manychat integration). But I don’t see anywhere to add a step. Can this only be done before an automation is live? Everything I read says you should be able to add a step to a live integration, so I don’t understand why Manychat is not displaying the option for me to add a step. 

Tenho uma dúvida sobre como fazer com que a minha automação não dispare varias vezes caso a pessoa digite uma das palavras gatilho, para isso utilizo o fluxo abaixo. Porém meus clientes são recorrentes então preciso que toda vez que ele inicie o contato (e digite uma das palavras gatilho, é claro) a automação dispare. Sendo assim, como faço pra um contato “perder” a tag após 24 horas do contato ou algo do tipo? 

Bom dia, me chamo Felipe 27 anos, e eu tenho uma barbearia e estava conversando com o chatgptSobre possibilidade de criar um sistema de agendamento que seria feito tudo dentro do WhatsApp ( agendamento e pagamento ) Aí ele me recomendou a Manychat, Mas tem hora q ele fala uma coisa tem hora q outra kkk tem hora que ele fala que dá pra fazer tudo dentro do WhatsApp e tem hora que ele fala que não dá  segue as mensagens do próprio chat gpt ✅ O que você precisa para fazer tudo direto no WhatsApp (de forma profissional e sem erro de horários):Se a sua ideia é:    •    Fazer o cliente agendar dentro do WhatsApp    •    Permitir o pagamento automático    •    Garantir que dois clientes não escolham o mesmo horárioEntão o que você precisa é:⸻✅ Solução ideal:WhatsApp API (via Twilio, Z-API, 360dialog, Gupshup…) + uma plataforma de agendamento com API🔁 Como funciona na prática:    1.    Cliente inicia o chat no WhatsApp    2.    O bot pergunta: qual serviço, qual dia, qual horário.    3.    O

Is there a way to auto respond to existing dms in my request inbox by keyword? I have a bunch of dms in my inbox with a keyword that I want to reply to with the same message containing the same link, how do I do this with many chat?

I want to create an SMS chatbot for a client’s business with the following flow:Person messages number AI responds with “How can I help? 1. X 2. Y 3. Z” Person replies ‘1’ AI replies with an specific message for number 1It’s not very clear to me wether Manychat can be used for this example or not. 

Hola! como estasi?  ya tengo instalada la api de klaviyo y todo bien, ahora estoy con el flujo. y loq eu necesitamos es que cuando alguin pong una palabra nos de a seguir, y despues le enviamos el link. ahora el problema llega despues, en 24h queremos que se dispare un nuevo mensaje y queremos que se dispare para que la gente que no esta en nuestra lista de klaviyo, le salte un mensaje diciendo que se apunte a nuestra lista y se vincule a una lista de klaviyo que tenemos  no se si me explico, no se poner la condición de klaviyo para que dependiendo  de si esta o no en nuestra lista de klaviyo le salte un mensaje u otro y lo podamos meter en la lista.  

Hello Everyone, Im running into an issue i hope you guys can help me with. I currently have my manychat workflow connected to n8n for an IG and WhatsApp chatbot/booking agent, everything goes well during the whole conversation and data is being passed seamlessly until the end when the customer confirms the details for the booking. N8n books the appointment and logs everything into the CRM like its suppose to but when n8n send the confirmation message, manychat does recognize it and goes into a 1 time loop where the customer has to once again confirm the action even though n8n has already completed the action and responded correctly. Ive attached an example of the conversation, n8n confirmation message (output), and my current Manychat workflow. PLEASE HELP.   

Hi there!I have a quick question regarding ManyChat triggers. If I activate a trigger now, will it apply retroactively to a post where I’ve already started replying manually (in comments and DMs)?Specifically, I’m wondering: will those users receive the automated message again or could it create duplicates?Thanks in advance for your help!