General Q&A

Hi everyone, I'm trying to set up my telegram bot with manychat so that it takes the clickid + utm parameters from the landing page promoted on meta ads to make sure that it passes them to a second telegram bot always made with manychat and that the latter generates custom affiliate links with the parameters that I need for tracking every time a user arriving from the ads clicks on it.I need this to be able to track the conversions assigned to the clickid and to be able to optimize the campaigns since telegram does not support native tracking on the platform.Thanks in advance to anyone who will help me

Hello everyone,I'm hoping to get some help from the community, as I've hit a wall with an Instagram API issue and I'm completely out of ideas.My Goal: I'm building a bot that uses an external service (Make.com with OpenAI) to generate and send replies to users. Everything works perfectly inside the 24-hour window. The problem is sending messages outside that window.Here's what I've tried (my troubleshooting journey):Official Make.com Module: I started with the standard "ManyChat" module in Make.com. Result: The module reported status: success, but the message was never delivered to Instagram. I assume it was silently blocked by Meta for a content/tag mismatch. Direct HTTP API Call: I then switched to a direct API call to https://api.manychat.com/fb/sending/sendContent to get more control and see the raw errors. This is where it got strange. Using HUMAN_AGENT tag: When I use this tag, the API immediately returns a 400 Bad Request error with the message: "Unsupported message tag". Usin

hii have pro subscriptioni have pricing questionsi have technical questionshow do i get support ? 

Is there a 4 automation limit? Why hasn’t it been mentioned? I and many others have had the issue where we cant create another automation because it’s a pro feature. 

How to delete these trigger? How to delete these trigger? can u pls advice?

I’ve created a quiz and it seems to be working well but I’m getting notifications for EVERY single response.  How can I turn those off?  I’ve turned off all notifications in settings.  

Não consigo vincular minha conta do Instagram ao ManyChat. Aparece uma mensagem informando que uma solicitação de aprovação foi enviada ao proprietário da conta do ManyChat, mas não consigo encontrar essa solicitação em lugar nenhum — nem no Instagram, nem por e-mail, nem no Facebook. Você poderia me ajudar? Não reconheço o perfil vinculado à minha conta. Em anexo segue uma foto.

Hi,Is there a way to enable copy pasting of image in manychat? It is a hassle on my part if I have to save every image I need to forward. Pls. may you add that feauture. Screenshot to manychat.

HelloWhen I log in to manychat.com, I only have the option to sign in with Google, Facebook, Telegram, or Apple. However, my account is linked to my work email, which is not associated with any of these four options.What should I do?Thank you.

Hi, i’m super new here and thought i set up my first automated manychat on insta.I’ve tested in with the code using a different instagram account and it worked...but when i try using the trigger word on the post, it doesn’t send anything?Apologies if this is very simple…  

Hi,I am looking to know an effective way to connect Manychat with GHL to transfer data with tags.Is there any documentation or video you can share with me?

Hello Everyone, I provided pictures to explain. Our automation is just not working. I refreshed permissions twice too. Any ideas what could be going on here? Thank you  

I've been waiting for months for ManyChat to finally allow TikTok integration. Honestly, it's getting frustrating.I'm based in France and this delay is holding back my automations and campaign management.Does anyone have a workaround, maybe using N8N or another tool, to automate with TikTok anyway?I’m open to any serious solutions. Please share your feedback or hacks, because waiting for ManyChat to move on this is becoming endless…

Hello everyone, I need some help!I’m trying to access the Website channel inside ManyChat to add a widget to my site, but the URL https://manychat.com/channels/website returns a 404 error. I also noticed that under my account settings, the Website channel doesn’t appear as an available option.Is this feature no longer supported?Or is it available only for the workspace owner or certain plans?Any help or guidance would be greatly appreciated. Thank you! 🙏

My FB Messenger automation is simply doing nothing - Ive refreshed the connections and all seems good - Not impressed so if anyone can help me sort this Id appreciate your help Many ThanksLinda 

Hello community! I want to know, if Whatsapp users that interact with my account and send messages count as contacts or if they are kept separate. Also, if I already have an existing contact list of Whatsapp users that have interacted with me, can I import them in Manychat and would I have to get their permission to send them messages again, even though I got that permission in the past? Thank you for your help! :)

Hi all, SO i had previously made an account but haven’t used for a long time. I logged in with Google and connected my new IG. Now I realise I had originally created my account with Facebook.I want to disconnect IG from the Google log in but I cannot access it as it says the email already in use (which it is via the Facebook log in) so I can’t connect IG in the correct place with my other channels and cannot disconnect as I cannot even verify to get into the settings! So confused what to do. I do not want to log into google for IG and log in via Facebook for tip tok & FB page - help!

I’m in uttermost shocked for being charged twice! I had a page on Instagram that I deleted but got charged anyway by many chats. I would kindly want my subscription on ‘Jish’ to be forwarded to my ‘money.with.jish’ account.  No! I can’t be paying twice for a service that I haven’t utilised!!

HI ALLI’ve a site (basically a landing page) with just 1 button → a whatsapp ref url:user can click the whatsapp ref url and pay for the coaching service directly in Whatsapp.Questionin terms of META ADS, what is better to do?  a) sales camp that land on the site? b) sales camp that land on the whatsapp ref url? (in the first automation the service is explanied inside whatsapp) I set up Conversion API in Manychat, do I need set up conversion API for the site too? (with Stape or similar tool). Both of them are better or not? THANKS IN ADVANCE!

Is this standard when TESTING (PREVIEW) of the Automation for the First name I entered while running this test Does not show ?Good to now know You, {{first_name}}!Thank You

someone that now what is the problem?[400] Validation error: 'phone_number' - To create a subscriber you must fill in at least one field: Phone or Email or WaId; 'warning' - Permission denied to import phone, wa_id. Please contact support to enable this feature

Anyone can help me how can I sent an auto messagem when an agent of ive chat take the chat to start?when an agent assume the chat auto reply:Hi ou are chatting with XXXXand now starts the rest of conversation.

Ok so I’ve been trying to set this up for days.  I did the automation steps correctly, and tested it on another one of my IG accounts, and when I comment the word, its not following through with the steps! I tried finding solutions on you tube, the manychat site, chatgpt, and I cannot get it to work. Super frustrating.  Please give me all of the tips/advice.  thank you! 

Is anyone else experiencing auto responses being sent in Instagram to contact DMs when the trigger word is not present in the message?

Hi,I'm experiencing an issue with my Instagram automations.I’ve set up a system where, when someone comments a specific keyword on my post, they receive an automatic reply like "Check your DMs" and then get a direct message.However, the automation doesn’t seem to work consistently. Sometimes it replies as expected, but other times it doesn't reply at all — neither in the comments nor in the DMs. It feels random.This inconsistency is causing confusion for my audience and affects the performance of my posts.Could you please help me understand: Why the automation might be failing intermittently? If there are any limits or conditions that could be blocking or delaying the automation? How I can ensure more consistent performance? Thanks in advance for your help!