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Hi there, I am new to Manychat and just wanting to integrate my Instagram to it but getting errors. We have a professional account and in Manychat it is showing that I have allowed access but I am getting this error in Meta. Can anyone help? 

Hello guys, I read there is an issue with DM to new follower automation.However on my side it works. But, not to everybody and it seems very random.I generate 50+ new followers on day right now, which would be 50+ new conversations and leads, but i noticed that not everybody gets a new messagge. I thought i could pinpoint it to the fact that some people have private account or something else, but i don’t see any pattern. Does anybody know if there is an explanation for this?Thank you.

Merhaba, ekran görüntüsünde de görüldüğü gibi, akışımda Akıllı Gecikme (13 saat) kullanıyorum. Bu adıma toplam 57 kullanıcı giriyor, ancak bunlardan sadece 11'i gecikmeden sonra Instagram mesajını alıyor.Gecikmeden sonra herhangi bir koşul veya filtre yok, akış doğrudan mesaja gidiyor.Geri kalan kullanıcılar neden bir sonraki adıma geçmiyor?

I’ve tried to delete all automations in Manychat but there’s an old automated reply that keeps going out - don’t know if I’m being dense here but is there something I’m missing? I’ve gone into Automations > delete all and now says ‘Create your first automation’ which indicates to me that I don’t have any live… But the messages are still going out!

Hey guys, I have a huge problem. Just tried to login to my manychat account, but my connected instagram profile is gone. When I try to reconnect it, it says that the profile is already connected to another account but I am using the same. Cant do anything right now, I am not even able to access my profile settings. It is just an endless loop. Any help?

Hello, I have a problem with an automation in many chat. When I try to send an automatic reply in DMs to an comment, it doesn’t work. I tried to recreate the automation in a different way, but it still doesn’t work. Can you please help me?

Still unavailable in Italy??

My other manychat account were blocked without any warning or whatsoever. This gives my client anxiety because their payment card was in the accounts managed by me.I get this when I login to my manychat account. Usually when FB detects erring fb pages, they ban the pages. but why ban the manychat account? {"0":"Access denied","state":true}

I am on a free account and the limit is 1000 contacts but the thousand contacts that are being added, aren’t being added from interacting with Manychat posts. And I have not added them manually. They are adding people to my contacts that I just DM through IG. How can I get this to stop?

Did the new follower automation ever get fixed to the point where it hits 100% of new leads?I asked about this a few months ago and I was told it was a glitch on Meta’s end and they were working on fixing it. So just wondering if this was resolved?

Please help 🙏I cannot create a new automation for facebook messenger. It’s somehow locked to instagram. Facebook is connected to manychat. it’s listed as partnerapp in my facebook page. I have pro account.But I only have the option for instagram?  

Hi ManyChat and ManyChat community!I’m wondering how I can hyperlink to an email -- as it stands, even if the person right clicked the message, they wouldn’t be able to copy the link, as it would copy the whole message.Second, I’d love to know how to prevent ManyChat from opening up a new little bubble / chat when you do use a link. When I send my website in the text, for example, it’ sends a message before the automated message with my website alone. See attached :)thanks!  

I want to automatically sync my ManyChat contact data to Google Sheets for each contact every time something happens to a contact.The goal is to have one row per contact that updates automatically every time I change a tag on them, and every time I get a new contact they get added as a new row.Some one know how to do that?

Hello everyone,I'm having the following problem.ManyChat keeps interrupting the flow for no apparent reason, at least not one I can understand after a thorough review.As you can see in the screenshots, the system messages show exactly how far the flow has progressed. After that point, there's nothing to stop it; there's simply a message that needs to be sent, but it doesn't.So, it seems to be some kind of bug. This is quite discouraging, as there's no solution to apply in this case, and it's worrying that the system is failing like this.I hope I'm overlooking something and that you can help me fix it.Thanks in advance.Leo. 

¡Hola!Tengo una duda, ¿hay forma de crear un flujo para enviar un mensaje de felicitación a través de whatsapp? Es decir, ya tengo guardados los datos del cumpleaños (fecha de nacimiento de la persona), entonces quiero que el día de su cumpleaños se envie un mensaje de felicitación a través de la opción de plantillas de whatsapp. ¿Es posible? ¿Me podrían orientar?

We are on Pro plan (currently on trial end in 9 days), and inside whatsapp channel, we are getting this message:- “Wallet funds are required for sending WhatsApp messages. We recommend enabling Auto-Refill”,, as follow:-  so what this message is trying to say? do we need to pay additional fees beside the subscription to be able to send messages?Can anyone advice please? Thanks

Olá, tudo bem?Estou tentando configurar minha página para que os números de telefone exibidos se tornem clicáveis automaticamente no navegador (por exemplo, com o prefixo tel:), assim o usuário pode clicar e iniciar uma ligação direto pelo celular ou aplicativo VoIP.Gostaria de saber se o ManyChat possui alguma função nativa ou integração para isso, ou se há uma forma recomendada de aplicar esse comportamento no conteúdo das mensagens, landing pages ou widgets do ManyChat.Agradeço desde já pela ajuda!

We set the commenting trigger for our last post to be “Rolling Dube” but it’s not triggering a manychat response for all of the commenters. Some get a response but for the past few days, they haven’t been receieving a post response and DM chat. 

Estimados. Tengo una automatización realizada en Make, en la cual ante una respuesta de Whatsapp ente mensaje ingresa a Make, lo trabaja un agente y devuelve sin problemas la respuesta al usuario. Por otro lado, tengo una campaña en Manychat donde contacto a una serie de usuarios con una acción de marketing. El problema es que aquellos usuarios que responden, dichas respuestas no ingresan en la automatización de Make.  Alguno podría darme una idea de donde buscar la solución? Muchas Gracias!!!

i have set the following 2 triggers for whatsapp:-  but currently for some users, when the user type “Hi there”, 2 duplicate messages will be sent? any advice?  when i checked the inbox, it mentioned one reply is been sent by whatsapp business app:-  

Is it possible to use Manychat to auto-dm from keyword comments on a reel? We do this for Instagram and wanted to start using it for TikTok, but it doesn’t seem to be an option when trying to set up the automation trigger. If anyone could help, that would be great! 

Hi all! I’m seeing the new pricing on the website (“On March 2, 2026, we introduced a new pricing model with additional plans and greater flexibility for managing your subscription.”)  I took a peek at the new pricing model and I like the simplicity of the model (ManyChat pricing has always been confusing to some new clients over the years). But then I got to what is included in the Advanced Plan: Who is the Advanced plan for?The Advanced plan is a good fit for you if:You manage a very high messaging volume across multiple channels You have a larger team handling live conversations You run multichannel campaigns at scale You need API access to integrate with other tools You require the highest Active Contact limits availableThis is the plan for businesses treating messaging as critical infrastructure.What is included in the Advanced plan?There is no free trial available for the Advanced plan.Pricing options:$199/month (monthly subscription) $139/month (annual subscription, billed yearl

I build a whatsapp automation, seems for the trigger we need predefined text, can not i just say to reply for any text?

What happen if the user send a voice note thought whatsapp channel? can we open the voice note from manaychat Inbox? Thanks

i just want to disintergrate my instagram from manychat  & I can’t see the remove button. this is so frustrating. Attaching screenshot  at bottom . this is a critical problem . i have filled out the form . I got no solution answers. My manychat ID https://app.manychat.com/fb973048592563866/settings#instagramand this is a problem from manychat  There is no remove button . I am helpless, I want this to be resolved