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jadtouma
jadtouma
asked in General Q&A
How to reduce the amount of subscription?

I use Manychat for automated DMS only, i dont need or require to have a repository of my previous contacts, and im getting charged wayy too much money because i now have 5k+ contacts, I got charged $80+…. For my use case where i only need automated dms, is there a way to reduce the amount of subscribtion im paying? 

816
Gustavo Boregio
yannie
yannie
asked in General Q&A
How to create a flow on ManyChat to collect information from customers sequentially

I'm creating a flow on ManyChat where I ask customers questions to collect information and then recommend products that suit them. However, when I preview it on Messenger, it sends a series of questions all at once without waiting for the customer's response. How can I ask customers one question at a time, wait for their response, and then move on to the next question after collecting the information?

343
Kali - AFYC
nacholc
nacholc
asked in General Q&A
How to send multiple images from n8n to ManyChat for WhatsApp?

Hi everyone 👋I'm trying to send multiple images from n8n to ManyChat, so they can be displayed in a WhatsApp conversation, but I can't get them to show up properly.Has anyone successfully done this?I’d appreciate any tips or examples on how to make it work.Thanks in advance!

301
Gustavo Boregio
hericsss
hericsss
asked in Perguntas e respostas
Adicionar o whatsapp no manychat, na nova atualização

Pessoal, tentei conectar o whatsapp no manychat para poder usar o whatsapp pelo celular. Mas ao conectat meu whatsapp caiu, isso é normal? Como faço para fazer da maneira que não caia o número. Caiu na hora de puxar as conversas. Alguém tem algum vídeo explicado? 

241
rodrigo_silvano
MarceloJBresciani
MarceloJBrescianiUp-and-Comer
asked in General Q&A
Whatsapp message line break

Hey guys,I have a problem when I pass a "Last Text Entry" message to an external API. It returns a JSON error when formatting the message, and the same occurs when I pass it as Header.Even clicking on JSON Encoder doesn't work.Prints Attachments.Has anyone experienced this error and could tell me how to resolve it?   

5554
gfreeman
Bryan84
Bryan84
asked in General Q&A
Instagram Subsciption

Is there a way to properly link my Instagram subscription to a many chat link? 

121
rogerioaraujo
Maryla
MarylaUp-and-Comer
asked in General Q&A
Automated answer on a Facebook post?

I am using Many Chat for instagram. It works perfect. But now I would like to use it also for Facebook. I have tryed to make aan automation on my post, for people who comment with a special world but I can not fint tamplate to do it. Can someone help me with it? 

245
Digitalmateus
UniqueInfluence
UniqueInfluence
asked in General Q&A
Automation When User Comments Specific Word on Post

Hi!  I have been using automation to send links to my Instagram and Facebook followers for many months now and love it.  In the post I tell them to comment a specific word and if they do then the automation sends them the link to purchase.  It has been working perfectly but I have recently come upon a new article from Meta (https://www.facebook.com/business/help/259911614709806) that sounds like they are now saying it is “comment baiting”.  Comment baiting: Asking people to comment with specific answers (words, numbers, phrases or emojis). My question is, does this apply to our automated messages and will this change things for this feature moving forward?  I’m not really baiting them it’s just an easy way for them to get the link right to their inbox automatically if they want it. I don’t want to use the automation if it’s going to get my account suspended or action taken against me in any way.Thank you!

1323
Digitalmateus
Digital Line
Digital LineUp-and-Comer
asked in Preguntas y Respuestas
Alguien mas teniendo problemas para integrar whatsapp?

 

383
rogerioaraujo
CindyStrong
CindyStrongUp-and-Comer
asked in General Q&A
How can I give my VA access to my account so she can help?

How can I give my VA access to  my account so she can help?

315
CindyStrong
Thefemalecheatcode
ThefemalecheatcodeUp-and-Comer
asked in General Q&A
Refresh Permission

Hello,I lost permission and tried to refresh. After it connects with IG the page says “person not found” but my IG is ok and working.Can someone please help me. Automations stopped. Thanks

382
Thefemalecheatcode
toktasclips
toktasclips
asked in General Q&A
Instagram warns about excessive engagement from Manychat

I had previously set up comment automation via Manychat on a video with approximately 1 million views, and Instagram warned me that the account could be suspended. Now, I want to set up a comment automation on an account with 350,000 followers and videos with at least 350,000 views, but since I know it will get much more interaction, I don't want the account to be banned if I make the same mistake again. What path should I follow to get high engagement without getting caught by Instagram? Has anyone encountered this error before, or what is the solution?

261
rodrigo_silvano
leticia medeiros
leticia medeirosUp-and-Comer
asked in Perguntas e respostas
ALTERAR CARTAO DE PAGAMENTO

Boa tarde, ocorreu um erro no pagamento da minha conta PRO e não consegui a troca do cartão de crédito para continuar utilizando as funções do plano PRO. COMO ARRUMAR ISSO?

1117
Zairah
SigridDabelsteinPhoto
SigridDabelsteinPhotoUp-and-Comer
asked in General Q&A
Cannot Connect my Instagram Account ☹️

Hi ManyChat community.  I NEED HELP!  I am just getting started with ManyChat, but am unable to connect both my IG & FB accounts.  I have both personal and business accounts for both, and when I go to connect, only my personal accounts show up, and ManyChats is suggesting I need to switch those into business accounts….but I already HAVE business accounts.  The troubleshooting & FAQ page is not helpful. 😕 UPDATE: I FINALLY FIGURED IT OUT!!!!

2563
Blendedblooming
Serenar
SerenarUp-and-Comer
asked in Perguntas e respostas
Quantidade de email enviado

Como saber a quantidade email já enviado?

111
rodrigo_silvano
asgerlaursen
asgerlaursenUp-and-Comer
asked in General Q&A
Can a sequence run for ever?

Hey Fellow ManyChattersI am building a coaching flow, that checks in with my clients every morning during their time of relation to my business.I have an onboarding / permission flow that ends up adding the user to subscribe to my coaching sequence.Right now I have a TON of the same steps in the sequence (an automation trigger that runs the daily check in).But instead of having the same step duplicated (Feature request: copy step in sequence 😅) could I have a sequence with just ONE step, and remove and add the client every day, to re-trigger the same frist step of the sequence everyday?or maybe there is another way I haven’t come across yet for such a use case :-) Thanks in advance for your ideas, reflections and time :-)  Asger 

294
asgerlaursen
emigalvan
emigalvanUp-and-Comer
asked in Preguntas y Respuestas
Auto DM de comentarios Instagram no funciona :(

Hola! Acabo de contratar Many Chat y cree mi primer Auto DM de comentarios en Instagram y no funciona!Simplemente quiero que al comentar una palabra, se responda a esa palabra en los comentarios y que se envie un link por privado. Se supone que es de lo mas sencillo pero no funciona! Hay alguien de soporte para consultar o llamar?GRACIAS

432
emigalvan
guilhermesouzape
guilhermesouzapeUp-and-Comer
asked in Perguntas e respostas
Tabela de Preços

Preciso fazer um disparo de mensagens via whatsapp para os clientes de um supermercado. Esses leads vão ser captados através do Instagram e por QR Codes espalhados pelo estabelecimento. Vão ser enviadas 1.000 mensagens por semana, com promoções, cupons de desconto, sorteios, etc.Minha dúvida, tomando como exemplo uma base de 2500 contatos. O supermercado vai pagar R$ 249,00 mensal a plataforma e mais os valores cobrados pela Meta por envio de mensagens? 

845
guilhermesouzape
support yanisa
support yanisaUp-and-Comer
asked in General Q&A
Unable to use live

Hey there! I am trying to use the DM automation option on the free plan. No Pro options are in use but I am unable to “Go Live,” as it keeps forwarding me to the free trial Pro option, which ultimately charges you in 14 days. And I don’t have any live automation going on,so how do I opt out and go live in the free version? 

263
rodrigo_silvano
Lin_Chiva
Lin_Chiva
asked in General Q&A
Request for Assistance with Minimizing Subscription Costs

I am currently using Manychat primarily for a single purpose — to set up a trigger that sends an automated reply when someone messages my Facebook Messenger. At the moment, I am on a Marketing Automation plan that costs $25 USD per month.Since I am not utilizing any additional features beyond this basic auto-reply function, I would like to ask for your advice on how I can reduce my subscription cost, or if there is a more suitable plan that meets my limited usage.I would appreciate your guidance on how to proceed so that I am not paying more than necessary for features I do not use.Thank you very much for your assistance.

181
Fabio Gaulke
Kenxy.Diaz
Kenxy.DiazUp-and-Comer
asked in General Q&A
No-Response :: Specific Keyword Trigger

👉 The objective is to ensure the trigger activates only when the exact keyword 'Family' is used, without being part of a longer phrase or accompanied by punctuation.👉 Once tagged. It will trigger another automation.👉 Could this be possible?  

252
Kenxy.Diaz
Fox_Hanimations
Fox_Hanimations
asked in General Q&A
Instagram Accounts

Hello I have two accounts under one email. I wanted to know if I can see the second account on here. I can't find a way to do so. 

202
Fabio Gaulke
Craft Travels
Craft TravelsUp-and-Comer
asked in General Q&A
Smart Delay not working as expected

I have a feeling that everytime my automation goes through a Smart Delay, the elapsed time gets bigger and bigger every time.Am I crazy?

546
Gustavo Boregio
easefulessence
easefulessence
asked in General Q&A
Do I need to utilize all the automations in order to go live?

Do I need to utilize all the automations in order to go live?

181
rogerioaraujo
PedroAbritta
PedroAbrittaUp-and-Comer
asked in Perguntas e respostas
Problema para criar conta pelo gmail com link de afiliado

Olá pessoal!Recentemente acabei me tornando parceiro manychat e estou enviando links para meus clientes com os respectivos descontos de mensalidade, porém quando o cliente vai tentar criar uma conta usando o gmail ele recebe essa mensagem: Alguém saberia me informar se isso é algum problema com meu link ou se é algum problema ao tentar criar a conta pelo gmail? 

232
PedroAbritta
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