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Quiero Detener la Automatizacion justo en el momento que el lead escribe por fuera de ella, para que el bot no siga enviando info, hay alguna manera?Probe con una etiqueta ejemplo si el usuario envia un mensaje  (NO CONTIENE PALABRA “UNALOCURATOTA”) asi como nunca la van a adivinar la automatizacion se ejecutaba y asi detener el flujo pero resulta que no se puede usar solo esa condicion.no se si existe otra manera logica de hacerlo

Hi, I'd like to ask, is it possible to set up automation on Instagram when two profiles collaborate. A person would comment on a keyword and then a message would come to them. I know it works on one account, but I'm wondering how it is for a collab post. Thank you for the reply. 

Estou tendo esse problema e não consigo resolver, já fiz todo o processo de atualização e não resolve, alguém já conseguiu resolver?

How do I automatote facebook messenger without a facebook page? or is there a way for my account to post onto that specific page then its like a joint post and I can then automate it like that. 

TikTok Business account is confirmed and active. QR authentication works, but desktop never completes authorization redirect. Eventually received “maximum attempts reached” errors.Tried: Chrome Brave disabled Incognito Re-authentication Re-login Anyone know a fix for TikTok auth not completing after QR approval?

What’s going on with the facebook page reel comments to dm feature? For the last 2 weeks nothing has been working - no automatic replies, no messenger dms are being sent.Is there any way to get this working again because I have a viral video right now with over 2,000 comments and I’m pretty sure this is costing me lots of money.

I thought I was gonna get 1000 free contacts.  

I have a template I want to share protected and locked for editing. When the template is uploaded into a new account, it uploads correctly and looks ready to go, but the only trigger available to turn on is for message keywords. All the other triggers are grayed out, disabled; and, well… locked. Despite the fact that I selected them in growth tools and they are visible in the automation folder. They simply can’t be enabled because they are locked for viewing (which is what I want). But I also want them to be able to actually use the template lolI know there must be a way to enable the triggers, because what would be the point of sharing a locked template if they can’t actually enable the triggers to turn the automation on? That would defeat the purpose of a locked template, so I’m sure there must be a way! I just can’t figure it out.TLDR: how do you enable a trigger on a locked template without viewing the automation? The toggle switch is grayed out/locked.Thanks in advance!!

Hi everyone 👋I’m setting up Instagram comment-to-DM automations for my brand using ManyChat.I noticed that when I use the default Instagram Comments template, the DM gets sent instantly and I can’t seem to add a delay, typing simulation, or random wait times before the first message.However, when I create the automation using “Build From Scratch”, I’m able to add: Delay Smart Delay Typing simulation Randomizer flows Is this limitation normal for template-based comment automations?My goal is to make the automation feel more human and natural instead of sending an instant bot-like reply.Ideally I want something like:Comment Trigger → Random Delay → Typing → DMWould love to know how you guys handle this 🙌

How can I connect an agent to manychat so that I can have agent run my dms What is best ways you guys have got with this?

Alguém sabe se é possível uma automação que envia mensagem (DM ou no post) para todos que curtirem uma postagem???? 

Hey I Don’t have the option for Say His To New Followers option, Is anyone else facing the same issue? Please Help

Hi everyone,I'm on ManyChat Pro and I'm trying to create WhatsApp subscribers via API using the createSubscriber endpoint. My use case: leads fill out a Tally form (with explicit WhatsApp opt-in consent), Make processes the data, and I need to automatically create the WhatsApp contact in ManyChat to deliver personalized results via an approved template.The endpoint appears in my API swagger documentation and accepts whatsapp_phone as a parameter. But when I call it passing first_name, whatsapp_phone, and consent_phrase, I get this error:"Permission denied to import wa_id. Please contact support to enable this feature"I've confirmed:- Pro plan active- WhatsApp Business number connected and active- Approved template (resultado_diagnostico) already set up- Explicit opt-in consent collected in the form- The createSubscriber endpoint is visible in my swaggerI've seen other posts mentioning this requires internal enablement by ManyChat support. Can anyone confirm if this is still the case in

Good Day, I would like to know if there’s a way to do a bulk action to download the contact information that was left from our leads through TikTok instead of just verifying their contact profile one by one to manually get this information Thank you!

Hi everyone,I’m trying to figure out whether there is a way to use a keyword trigger or at least a workaround to start an automation whenever a user sends a file through WhatsApp. More specifically, I’d like to trigger a flow when someone uploads a document such as a PDF.I’ve tried using conditions such as "message starts with https" and "message contains pdf", based on the way files appear in the Inbox as links (for example: https:// manybot-files.manychat dot io/example.pdf), but that approach didn’t work for me. Any suggestions would be greatly appreciated.

Hi!I just set up the automatic DM messages that are sent to new followers, but no messages are being sent. I already refreshed the permission from Instagram, but this doesn't help either. Can someone maybe help me further? The new followers are also not followers who followed me before, but genuinely new followers.Kind Regards,Melina

El problema que estoy teniendo es que en cada mensaje o nodo tengo que configurar esto manualmente de forma individual, y tengo muchas automatizaciones con muchos nodos, entonces se vuelve bastante engorroso y difícil de mantener.Entiendo que quizás no haya una forma nativa en ManyChat para resolverlo, pero me llama la atención porque es un comportamiento muy normal en un bot: que la persona no conteste o que escriba cualquier cosa en vez de tocar los botones.Mi idea era ver si existe alguna posibilidad de resolverlo con etiquetas o alguna lógica más global. Por ejemplo: que si la persona no responde dentro de cierto tiempo, se aplique una etiqueta y automáticamente se envíe un mensaje de recordatorio específico; y por otro lado, que si la persona escribe cualquier cosa en vez de presionar los botones, el sistema envíe automáticamente un mensaje de error indicando que debe seleccionar una opción válida. Lo necesito específicamente para WhatsApp y específicamente usando botones, no re

I am using IG with ManyChats. If I post in Facebook with Keyword responses, will the automations work with Facebook or do I have to have separate automations?

I wanted to ask if there is an option to create an automatic reply to comments without sending a private message to the user.If this is possible, could you please explain how to set it up?Thank you!

al intentar crear una automatización que parte desde un anuncio con el formato  formulario de clientes potenciales, pasa por make como  proceso de enviar esos datos recopilados a manychat y , disparar una plantilla de marketing en whatsapp.  Manychat no recepta los paquetes de información como tal y genera un error 400  

Olá, boa tarde tudo bem?Por favor, preciso de ajuda com o programa de afiliados. Divulgo o Manychat a mais de 2 anos, sempre usei a plataforma impact. Fui informado que vocês não trabalham mais com a plataforma. Estou buscando outra plataforma para divulgação. Meu maior problema hoje é o suporte, pois tenho comissões pendentes dentro da impact. Inclusive as comissões que vendi esse mês de maio, na plataforma tinha como data prevista o pagamento em Julho de 2026, essas comissões simplesmente sumiram.Estou preocupado, pois essas indicações fazem parte da minha renda, sempre divulguei a plataforma, não sei o que fazer. Estou entrando em contato por esse email, pois foi o unico que encontrei.Na plataforma impact só encontrei um número de telefone, mas não posso ligar, sou Brasileiro e não falo inglês.Por favor, me ajudem. Desde já agradeço.

Ativei a automação para abordar novos seguidores, em uma conta em “Portugal”, ja recebeu varios seguidores e a automação não funcionou. Tenho outras contas no Brasil que funcionam normalmente, mas essa de Portugal não esta funcionando. O que posso fazer?

A assinatura mensal do ferramenta veio na minha fatura. Esqueci de cancelar a assiantura do mês. Posso pedir rembolso? Fui cobrado hoje ba minha fatura.Também posso utilizar todos os recursos do plano PRO em qualuqer conta do Instagram que estiver na minha conta do MannyChat? Posso transferir os recursos de uma conta pra outra?

Hey there,i just completed a message template with the “flow” feature at business.facebook.com and its already active. But it does not show up in Manychat (right account) → Settings → Whatsapp → Message Templates. So basically the synronisation is not working. Am i missing something?Thanks in advance!

hello i have set up my automation on comments and when people follow me but it is very inconsistent sometimes it dm’s them when they follow me sometimes it doesn’t  same for comments and i have been quite frustrated because i am losing quite a few leads